This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Electrical System is failing. Began with the Electrical sunroof will not open/OR slide all the way open, the sunroof Electrical problem has been this way since I purchased it in 04/2019. Next the touchscreen panel for the radio AM/FM, will sh*t off while driving down the road randomly and sporadically. CD Player quit working indefinitely, i cant even get my CD out of the CD player. Will not play any CD or radio if cd player is attempted to be activated. Airbag warning light is showing on dash 24/7, however, vehicle has never been wreaked. No airbag been deployed. Vehicle has NEVER been in a wreak. caused injury due to rough and rugged suspension and while driving the vehicle throws passengers and driver. Has been Serviced & checked. has failed to start 23 times in a row. checked alternator, starter, ect. 7-10 minutes of attempting to start without luck. professional mech. claimed its the electrical system; pro mechanic fixed problem. Problem persists with Electrical system has caused the gears to slip while cruise control is actively in use and if going up a hill rpm's will sky rocket from 1 to 6 in a heartbeat. JEEP COMMANDER is a v6 but drives as a 4 cylinder. Driving on Highway is dangerous when Electrical system breaks down without warning. This has scared my fiance and I several times for fear of our lives. Suspension and shocks do not work well, as the slightest bump is rough and rugged throwing passengers & driver around. All these defects never occurred until 2021. Electrical system is the most important component of the vehicles makeup it makes everything run smoothly and every single day i have electrical system problems that effects my safety and anyone in my 08 jeep commander. This is a manufacturer problem, i know this because a professional mechanic informed me of this and asked me to request a recall on my vehicle. Please help to correct these issues for the safety of all those on the road. Thank you for your time and consideration. God Bless
The recall (N23 NHTSA 13V 225) per shanepua, of Chrysler, that is now causing major problems on my vehicle was not tasked to my specific vehicle and they won't honor the recall. The other 2 recalls were poorly done in Feb 2020 and is now again causing problems.
The contact owns a 2008 Jeep Commander. While driving at approximately 25 mph, the front passenger side axle fractured causing the front passenger wheel to fracture and detach. In addition, the brake lines fractured and the brakes failed. The vehicle was skidding out of control and crashed into a concrete curb. The air bags did not deploy. A police report was filed and no injuries were reported. The vehicle was towed to an independent mechanic but was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 125,000.
- Wayne, NJ, USA
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It seem that the majority / every Jeep Commander or G. Cherokee has gone through one or more rack and pinion replacements. It is difficult to even find a steering rack to replace the defective one... as if that will last long. Chrysler needs to address this issue as if there are not enough issues with these newer Jeep. I will never purchase a 2005 or newer Jeep again! Chrysler has really dropped the ball on this and completely ruined a great name for Jeep and their products. This Jeep is falling apart at not even 80K miles. If I had to pay someone - the dealer /"stealer" to replace all the defective parts I would have to sell my home. I have buckets and buckets of parts (rubber suspension components, ball joints, seized brake components etc etc) and now this. Nothing can be worked on, if you take it apart you better buy a new one. Everything is throw away.
The contact owns a 2008 Jeep Commander. While driving at an unknown speed, the instrument panel lights illuminated and the vehicle began pulling from left to right. The vehicle veered off to the right and drove into a ditch. There were no injuries and a police report was filed. The vehicle was towed to a collision center and the mechanic stated that the suspension failed. The vehicle will be repaired. The failure and current mileages were 8,000. Updated 08/14/09. Updated 08/17/09
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- Ethridge, TN, USA