This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Commander. The contact stated that the second row driver and passenger side seat belt buckles malfunctioned and would not properly lock and/or unlock. On occasions, while driving, the buckles would erroneously unlock. The cause of the failure was not diagnosed or repaired. The local dealer (sherwood Jeep, 1915 N. salisbury blvd, salisbury, md) was notified. The manufacturer was not notified. The failure mileage was 120,000.
I called last 8/9/18 to brought the attention on what's going on with my vehicle. I received a respond from NHTSA dated 8/28/18. Please review your computer system from my report. There is additional problem that I just experienced recently when we have a severe storm happened last 8/10/18 the sun roof was leaking and it flooded the driver side floor. I have to clear the water and open all the doors to let it dry and applied anti mold disenfectant to protect our health. Also the computer system discontinued working. The system monitor failed. Dealer was asking $ $800 to fix monitor system. Some of the issues in this vehicle was not brought to the dealer due to I have no funds to pay for the service. Not all people have a substantiate funds especially I'm out of job. I was not sure if I am the second owner of this vehicle because we bought it use. When we bought it the mileage was 125000 miles. I'm not sure the history of this vehicle. I suggest that you might find that information through the dealer. As I recollect my past complaints was, while driving 40 miles (mph) the speed suddenly reduced and the check engine light warning sensor remained illuminated. In addition, the front driver seat would erroneously change positioned whole operating the vehicle. In addition to this both seat belt at the back passenger side was not working so passenger cannot access it while traveling. When I turned on the heater nor air-condition there was a roaring sound coming from the air-condition vent especially when it was turned on high. So over all this is my respond from the letter that you have send date 8/28/18. If you have any more question in regards to my respond from your letter please feel free to write at [xxx] or my contact number [xxx]. my email: [xxx] [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
The latch on the 2nd row passenger side seat belt fell apart and is unusable. The latch on the 2nd row drivers side seat belt is malfunctioning. It does not always accept the seat belt and if it does, will not release without significant force making it also unusable. Not only do we have no seat belts in the 2nd row (except for small center seat) but this is also causing the airbag warning indicator to come on & off while driving.
Seat belt alarm is malfunctioning. Even though the seat belt is buckled, the alarm constantly goes off while the car is in motion on a city street and a highway. It's a safety hazard because it's a distraction while driving. It also encourages the driver to take off their seat belt to see if they can deactive the sensor by having to rebuckle again.
1) the seat belt casing breaks away from the seat belt making it difficult if not impossible to insert and connect seat belt into receptacle. 2) interior door handle (rear passenger) suddenly quit working, not allowing passenger to exit vehicle. This is a serious safety issue in the event of an accident or other necessary emergency exit scenario.
- Chapel Hill, NC, USA
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The seat belts in the 3rd row have basically come apart. We have one on the second row that is begining to malfunction as well. Big problem when I habe 3 children that I take to & from school & events!! big problem!!
There is tearing and fraying of the driver's side seat belt which is causing the belt to get stuck in the loops of the seat belt mechanism and making it difficult to buckle the seat belt. The biggest concern is if it does get stuck and lock into place wherein I cannot move or open the belt due to the fact that it gets tight this is definitely a safety hazard. In addition to which, the seat belt does not retract properly due to the tearing. In addition, the seat belt on the passenger side show signs of tearing also. This is definitely a safety hazard issue especially due to the fact of what has happened on the driver's side is now happening on the passenger side. There is obviously a defect in the mechanics, components and/or material of the seat belts and Chrysler is not recognizing this as their responsibility.
1. I was in an accident in which my vehicle rear-ended another. Most of the front end of my vehicle will have to be replaced. The vehicle that was rear-ended is a total loss. 2. at the time of impact I was wearing my safety belt but it did not lock causing my upper body to hit the steering wheel with great force. Also none of my air bags deployed. 3. I have contacted the dealership and Chrysler to make them aware of the failures. At this time, nothing has been done to correct these problems.
A D V E R T I S E M E N T S
- Willards, MD, USA