This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Jeep Commander. The contact stated that the vehicle failed to start and was towed to the dealer. The technician diagnosed that the starter failed and needed to be replaced. The failure recurred one and a half years later. The vehicle was towed to the dealer who diagnosed that the starter failed. The vehicle was repaired. The contact received notification of NHTSA campaign number: 14V567000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 38,000.
The contact owns a 2008 Jeep Commander. The contact stated that the vehicle failed to start on the first attempt. The vehicle was taken to a private mechanic where it was diagnosed that the starter needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 130,000.
- Palatine, IL, USA
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- Grafton, WV, USA