This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Commander. The contact stated that while his son was driving approximately 70 mph, the passenger's side side-curtain air bag inadvertently deployed without the vehicle being involved in a crash. After the failure, several electronic gauges inside the vehicle ceased to operate. The cause of the failures were not determined. The vehicle was not yet repaired. The manufacturer and local dealer North side Jeep located at 812 northside dr, summersville, wv 26651, were notified of the failure but no assistance was offered. The failure mileage was 150,000.
Air bag indicator light on. Ignition switch problem prior relates power mechanical devices, windows, sunroof, seats which present a safety hazard.. loss of functionality of these systems increases safety and injury risk. Chrysler worked on the ignition switch and after had issues with windows and airbag.
Air bag came on and doesn't go off, engine light is on constantly even after vehicle is repaired. Vehicle shuts off while you are driving. Seat belts are broken woke stay after being repaired. Windows get stck.
The contact owns a 2007 Jeep Commander. While driving approximately 60 mph, the passenger side air bags deployed without warning or impact. The air bag indicator illuminated. The vehicle was taken to a dealer where pictures were taken; however, it was not diagnosed or repaired. The manufacturer was made aware of the failure and stated that the contact would have to wait for a safety investigator. The contact stated that the manufacturer exceeded a reasonable amount of time for the investigation. The failure mileage was approximately 173,000. Updated 09/20/16 also, the windows would no longer roll down and the lock no longer worked to open the hatch. The consumer stated there was no word as to when a safety investigator was coming to inspect the vehicle. Updated 10/05/16.
The contact owns a 2007 Jeep Commander. The contact stated that the vehicle caught fire while it was parked. The fire department extinguished the fire. There were no injuries and a police report was not filed. The vehicle was taken to an independent mechanic where it was diagnosed that there was a short in the driver side air bag wiring. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 112,000.
- Fresno, CA, USA
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The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (air bags) however, the part to do the repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure. Updated 05/11/16
The contact owns a 2007 Jeep Commander. While driving 30 mph and proceeding to make a right turn, the steering wheel became difficult to turn. The vehicle felt as if it would stall. The contact crashed the vehicle into a gate. The air bags failed to deploy. There was no police report filed and no injuries were sustained. The vehicle was towed to the contact's residence. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The manufacturer was made aware of the failure. The failure mileage was 155,000.
The contact owned a 2007 Jeep Commander. The contact stated that while driving at approximately 30 mph, the vehicle stalled and caused the contact to lose control. As a result, the contact crashed into a tree and the air bags failed to deploy. The contact sustained injuries that required medical attention. A police report was not filed. The vehicle was destroyed. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the crash occurred before the notice was received. The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.
The contact owns a 2007 Jeep Commander. While driving at 30 mph, the vehicle stalled. The contact was able to restart the vehicle. In addition, the turn signals malfunctioned intermittently and the air bag warning light illuminated. The vehicle was taken to a dealer, who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 14V438000 (electrical system) however, the part needed to repair the vehicle was unavailable. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was 100,000.
The contact owned a 2007 Jeep Commander. While driving at 55 mph, a tree was in the road that caused the contact to veer off the road and into a ditch. As a result, the contact crashed into a tree and the air bags failed to deploy. The contact sustained injuries to the head and left shoulder that required medical attention. A police report was filed. The vehicle was destroyed. The manufacturer was notified of the failure. The VIN was not available. The approximate failure mileage was 136,000.
The contact owns a 2007 Jeep Commander. While traveling approximately 25 mph, another vehicle swerved in front of the contact's vehicles at a higher rate of speed without warning. As a result, the contact's vehicle crashed into the other vehicle from the front. The air bags did not deploy, the power steering failed, and the vehicle stalled. Several attempts had to be made in order to restart the vehicle. A police report was filed. The contact sustained whiplash and lower back pains, which did not require medical attention. The vehicle was not diagnosed to determine the failure. The manufacturer was notified of the failure. In addition, the vehicle was included in NHTSA campaign number: 14V438000 (electrical system); however, due to the parts not being available, the contact was unable to receive the repair for months. The approximate failure mileage was 46,000. Updated 09/18/15
On 2/11/14 took vehicle into the Chrysler dealership because of the starter motor not working properly and it had turned off while I was driving on several occasions. They had to replace the starter motor and I had to pay for it. After this the air bag light went on and I would think this is a safety issue and I should not had to pay for any of this. But I did. They told me they had to replace a short in the harness part #5143387aa. Also, the said the driver seat belt was causing air bag light to go on. This was a defect. I believe that if these are recalls and safety issues from Chrysler and I had to pay for them I would think that Chrysler should reimburse me for taking care of these problems before something bad really happened. I am always maintaining my vehicle and I am very glad that I have taken care of these problems. I would appreciate a email back and hopefully a refund for paying for something that should have been a recall. I have all of my records and receipts if you need copies. Thank you
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number:14V438000 (air bags). The contact inquired about part availability and was informed that it was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure.
Multiple occurrences of the ignition being turned off while driving. I have learned not to hang anything from the key while driving because it is too easy for a knee to bump the key and turn off the car. It has happened to me four times at freeway speeds. It should be fixed before someone gets hurt or worse.
The vehicle engine shut down suddenly while driving on the interstate. I was able to turn on the hazard lights and coast through traffic to the shoulder of the road. Upon investigation I noticed that the ignition switch had turned off which led to a hazardous situation.
The contact owns a 2007 Jeep Commander. The contact stated that while driving at an unknown speed, a train crashed into the rear passenger's side of the vehicle. The air bags failed to deploy. The vehicle was dragged until the train was able to come to a stop. The contact sustained injuries to the eye and head, and was transported to the hospital for treatment. A police report was filed of the incident. The vehicle was destroyed. The vehicle was inspected to determine the cause of the air bag failure but none could be determined. The manufacturer was not notified of the failure. The approximate failure and current mileage was unknown.
2007 Jeep Commander hit a tree at about 45 mph. The front of the car was totally destroyed and passenger side door was torn off. Neither the front or side airbags were deployed. Both driver and passenger sustained injuries with passenger hitting the windshield. Car was totaled by insurance so no repairs were made.
A D V E R T I S E M E N T S
- Ovapa, WV, USA