This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In the summer of 2014, I was reversing and my 2007 Jeep Commander turned off twice. It has been happening more frequently since then. My Jeep turns off while driving up to 30 miles an hour, and while stopped at a light, and/or a stop sign. The check engine light sometimes turns on, but not always when Jeep turns off. Sometimes it makes a 'huffing puffing' noise like it's struggling to stay on (before it actually turns off). It always turns on right after, but I have noticed it makes a loud squeaky sound when it turns on after I crank it. That squeaky sound, sounds like the sound it makes when someone tries to crank on the vehicle after vehicle is already been on. The Chrysler recall center mailed me a recall P41 notice last summer/fall in 2014. I took it to the Chrysler Jeep dealership in mcallen, Texas for recall P41 service at that time. I've taken my Jeep to several mechanics since then, but no one seems to find the problem. The servicemen at dealership said to keep checking in with them to see if they have the part. They said problem is not related to recall P41...and keep advising me of other possible problems. I've fixed all of the possible problems suggested, and yet the 'turning off' still continues! the service manager at dealership, and the Chrysler recall center people keep telling me that Chrysler has not made part available, and for me to remove any extra keys from the key ring, and to continue driving me Jeep until the part is available. Chrysler will then mail me notice of recall part availability. I've been dealing with this problem for over a year! it is very scary, especially when it happens unexpectedly in an unreliable vehicle!! I don't feel safe.
The contact owns a 2007 Jeep Commander. While driving at approximately 5 mph, the vehicle failed to accelerate and the check engine warning light illuminated. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The contact stated that the parts needed for the repair were not available. The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The failure mileage was 77,105.
The car stops when it wants rather if I'm in traffic, stop sign, red light, or interstate.. the wheel and the brakes will lock up. I've been calling Chrysler the 1800 number and local dealerships such as picayune ms and slidell la about the situation but nobody seems to care!!! they said the parts isn't in and that its the ignition switch so I payed out of my pockets for the ignition switch and got it put on with the money that I didn't have to spare but obviously that wasn't the problem.. now my car engine is making raggling and tractor noises. Barely want to start.. basically I don't have transportation to or from work and school for the fall!!!!!!!!! thanks a lot Chrysler...
The contact owns a 2007 Jeep Commander. While driving at any speed, the vehicle would jerk and stall and the check engine light illuminated. The failure recurred numerous times. The vehicle was taken to a dealer, but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 120,108.
I am 74 years of age and at the time of my husband's death four years ago purchased a 2007 Chrysler Jeep Commander which now has 53,815 miles. I began experiencing problems with unexpected complete loss of power on both interstate highways and residential streets over the last year. These occurrences have increased in frequency at varying times when driving within the last six months, and most terrifying on the interstate where I was faced with the realization of deceleration and cutoff at the speed limit of 55 mph. I received a safety recall notice (P41/nhtsa14V-38), round or about April 2, 2015 from Chrysler group llc informing me of the vehicular problems described I am experiencing, Chrysler group's recall notice makes a clear and specific representation that repairs would performed to correct the vehicle's defects free of charge when it is returned to the dealership. Accordingly, southfield Chrysler was contacted to schedule an appointment to diagnose the problem and ordered parts on or about April 6, 2015. I have been waiting for the part(s) for nearly three weeks. On April 24, 2015 I again contacted southfield Chrysler after the vehicle hesitated to accelerate and was informed the manufacturer: "Chrysler either will not, or has not, sent the parts need to fix the problem, " contrary to the language of the notice. Southfield Chrysler will not perform repairs without payment for the parts. Southfield Chrysler has taken the position: "if I pay for repairs the manufacturer will reimburse me, " which continues to leave me subjected to injure and/or death. I do not have the available funds to pay for repairs, relative to living on a fixed income and specific and very limited budget. It is clear to me that the manufacture and dealership will not perform responsibly to address a serious life and death that they are clearly aware exist. A complaint is proper.
- Detroit, MI, USA
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The 1st incident happened at 7:45am while I was stopped in a line of traffic heading to work. I went to press the gas and nothing happened. I put my car in park and turned the key and the engine cranked up fine. It was as though the key switched back to accessory bc no check engine light, no bells, alerts nothing - and my stereo still played and my headlights were still on. Incident 2 happened at 8:00pm while back out of a parking space. The engine again turned off and headlights still worked, but not breaks or steering. Pushed key forward and vehicle cranked up again. I called palmer Dodge and they said it sounds like a faulty ignition switch, which has been recalled on my model of Jeep, but they were not doing repairs for the recall bc Chrysler hasn't issued the parts. Therefore, if I get it fixed now, I will have to pay for it and then hope Chrysler will reimburse me when the parts are available. They want me to continue to drive my vehicle which could shut off while I'm doing 80 mph down a highway for the nect 5 months" I have to pay for a part they have already recalled bc it's not openly available to everyone yet"
The ignition switch position makes unintended position changes while driving. This has happened on several occasions and has resulted in two near-miss accidents. Additionally, on occasion, the switch won't allow the car to start, and all power is dead despite a new battery. We have been dealing with this issue for a long time. Received recall notice in Sept 2014, but Chrysler contends that part is still not available, and that the car is safe to drive. This car is not safe to drive! I have called Chrysler group recall assistance center at 1-800-853-1403 multiple times and have waited for an hour on a couple of occasions without a pick up. This is also not acceptable. Please help!
SUV stalled on highway, this has happened for a long time now and always get the same answer. I have had many thing changed that I have been told was the issue, but nothing works. Today was that last straw. I was driving to work the SUV stalled and almost had a major accident. Something must be done about this. There seems to have been recall for this issue before, but Jeep said it was not for my VIN. Well it needs to be. Please help me get this fixed before somebody dies, like I just about did today.
TL- the contact owns a 2007 Jeep Commander. The contact stated that while operating the vehicle in the rain the engine would suddenly shut off. In addition, when the engine was idling the RPM's would erroniously increase to 2200 without the throttle pedal being pressed. The vehicle was taken to the dealer multiple times but the failure could not be duplicated. The manufacturer was not notified. The failure mileage was 35,000 jft
The contact owns a 2007 Jeep Commander. While driving approximately 60 mph, the vehicle stalled without warning. The vehicle was able to restart. The failure recurred on several occasions. The vehicle was taken to the dealer and was not diagnosed. The manufacturer was made aware of the failure. The approximate failure mileage was 76,971. Updated 3/31/15 updated 9/25/2017
The contact owns a 2007 Jeep Commander. The contact stated that while driving at 50 mph, the vehicle stalled. The contact was able to restart the vehicle and all the warning lights illuminated. The vehicle was taken to a dealer but was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to repair the vehicle was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was unknown.
On the way home from work one night my engine light came on. We took it to our mechanic the next day and had it checked. We were told it was the knock sensor causing the warning. He had to order the parts to replace the sensors. After they were replaced it was just fine for about three weeks. The check engine came back on again. Took back to our mechanic he said they were bad and replaced them again. The first two were sets from auto parts suppliers but when the second part failed he ordered a set from the Jeep dealer. Well they failed. He has been in contact with the Jeep dealer trying to figure out what is wrong. According to them they have never had a problem with the knock sensor. I find that hard to believe. My mechanic is at his wits end about it. He contacted the dealer about the cost to have them check them out. They told him just to scan the computer was $94 a half hour and to run a complete test would be $100 a hour and take maybe two to three hours. I can't believe we have the only Jeep Commander that has this problem.
The contact owns a 2007 Jeep Commander. The contact stated that while driving at approximately 35 mph, the vehicle stalled and power steering malfunctioned. The vehicle restarted but the failure recurred on multiple occasions. The vehicle was not taken to a dealer and it was not diagnosed or repaired. The manufacturer was notified of the failure. The contact mentioned that she had received a notification for NHTSA campaign number: 14V438000 (electrical system), however, the part needed to do the repair was unavailable. The approximate failure mileage was unknown.
I have a 2007 Jeep Commander with a chronic stalling problem. Within just a couple months of buying this used vehicle, it stalled for the first time on the New York thruway going 70 mph. Since then, the vehicle chronically and randomly will stall. I have had it stall as much as 7 times in the space of going 12 miles! it will stall on the highway at 70 mph; or stopped at a stop sign; virtually anywhere anytime! this is extremely dangerous. Recently, I had it stall on the highway; I got it restarted and drove to my exit. At the end of the exit ramp when the light turned green, I proceeded to attempt to cross a busy intersection and it died again!!! I can't trust this vehicle and am afraid to drive it much. We have taken it to the local Jeep dealership many times without successfully fixing the problem. Most recently, we left the Commander at the dealership for a week and they thought they had it fixed so we picked it up and in just over 1 day it stalled again. I work only 6 miles from home and can't make it home from work without it stalling. We have put thousands... and thousands of dollars in repairs replacing sensors (including map), exhaust pipe with catalytic converters, ignition system, ... and the list goes on. Looking on the internet, there are many websites and many complaints by other 2007 Jeep Commander owners for my same stalling problem. The 2006 Jeep Commander has had recalls for stalling... and this vehicle (2007 Commander) should be recalled and fixed. I cannot stress strongly enough how hazardous this vehicle is. Would you place your life... your loved ones lives... in a vehicle that chronically stalls anytime and anywhere without warning?? think about it! I am just looking for Jeep to fix the problem their design has caused in this vehicle.
The contact owns a 2007 Jeep Commander. The contact stated that while attempting to start the vehicle, the theft mode warning light illuminated and the vehicle failed to start. In addition, the engine RPM's and the speedometer gauges were fluctuating when driving. The failure recurred on multiple occasions. The vehicle was taken to a dealer where it was diagnosed that the ignition switch failed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 70,000.
The contact owns a 2007 Jeep Commander. While driving approximately 65 mph, all the warning lights illuminated and the vehicle stalled. The manufacturer was not notified of the issue. The contact received a notice for NHTSA campaign number: 14V438000 (electrical system) and stated that the part needed was unavailable to perform the repairs. The approximate failure mileage was 193,000. The VIN was unavailable.
The contact owns a 2007 Jeep Commander. The contact stated while driving approximately 5 mph, the engine stalled without warning. The failure recurred several times. The vehicle was not taken to the dealer or a mechanic. The vehicle was not repaired. The approximate failure mileage was 44,000.
I was driving my 2007 Jeep Commander, 5.7L hemi at approximately 25 mph on interstate 16 at approximately 2200 hours with my two minor children seatbelted in the back. We were approximately 150 miles from home. There was heavy traffic due to a holiday weekend, road construction, and rainy weather. I recognized a problem was occurring because I could not accelerate, and my attention was diverted from driving because I was trying to figure out what was happening. I realized that the engine had cut off without warning. There was no power to anything, and the vehicle was very hard to steer and to stop. I pulled over to the side, placed the vehicle in park, and tried unsuccessfully to restart the engine. I was able to check under the hood and I found that the oil level was in the normal range and the oil appeared clean. The antifreeze in the reservoir was in the normal range and there was no bubbling. The transmission fluid, power steering fluid, and brake fluid were also within normal ranges. After another try, it restarted, then there was a loud metal clanking sound then copious smoke coming from the tailpipe, then the engine light came on flashing. The temperature gauge registered normal. I turned the truck off and started making phone calls with thunderstorms and severe lightning complicating the situation. We arranged for a tow truck to Transport us to a nearby hotel, and the next day I towed the Jeep back home using a uhaul truck. Mechanics have determined that a piston head is damaged and cracked and the Jeep is currently in the shop having a new engine installed. They did not find an obvious cause for the damage to the piston. There are two significant problems: The engine stopped without warning, and the engine failed prematurely. It is unknown if the problems are related to each other.
The contact owns a 2007 Jeep Commander. The contact stated that the vehicle stalled without warning. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
I have had this issue for over a 1.5 years. I've only had the Jeep for 2 years. It has progressively gotten worse. The vehicle jerks and putts, the engine light comes on eventually flashes and the car shuts off. Chrysler Jeep has not, to this day, been able to diagnose the problem even with Chrysler engineers. They have kept my car for weeks at a time to no resolve. They have tried replacing multiple parts just to see if it works. On a few occasions I have almost been hit due to the vehicle stalling out. I have been told that Chrysler corporate will no longer assist me with this case.
A D V E R T I S E M E N T S
- Princeton, TX, USA