This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
No crank, no start; windows, accessories not working as well (I.e., window operation) w/key in start/accessory no remedy for recall of ignition switch. Cannot drive. Need quick solution.
I am writing to express my concern regarding an engine problem with my 2007 Jeep Commander, that causes the engine to stall, and all power to shut down and the engine to completely shut off. While at first this problem was simply an inconvenience, I soon learned how dangerous this problem actually is. I was on a highway and I went to pass another car, mid-pass my engine stalled and I lost all power with another car coming at me head-on. Thankfully the other car was able to stop and we avoided a head-on collision at highway speed, but the outcome could have been very different. The stalling has been an ongoing issue with my Jeep now for at least two years, with no resolution to the problem in sight. I have followed all suggestions like not having a key chain and only using he key in my ignition with no change in the frequency of the stalling. It seems a bit ridiculous that there has been no solution to this very dangerous problem. A case was opened by Chrysler in January regarding my 2007 Jeep Commander stalling without warning. The stalling continues to be a very dangerous and unpredictable problem for me. In my last communication I was assured that my Jeep would be fixed when the part became available, I have heard nothing since January. Not only am I concerned about the safety of myself and others when I drive my car, I am also concerned about the additional stress this flaw in manufacturing is putting on the engine of my car. Its extremely fortunate that no one has been seriously injured due to the stalling problem to date, but I fear it is just a matter of time until someones car stalls at the wrong moment and they are unable to avoid tragedy. Im hoping someone can help we get resolution to this dangerous issue as Chrysler has done nothing so far.
The contact owns a 2007 Jeep Commander. While driving at 30 mph, the vehicle stalled. The contact was able to restart the vehicle. In addition, the turn signals malfunctioned intermittently and the air bag warning light illuminated. The vehicle was taken to a dealer, who diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 14V438000 (electrical system) however, the part needed to repair the vehicle was unavailable. The failure recurred on numerous occasions. The manufacturer was not notified of the failure. The failure mileage was 100,000.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. While coming to a stop at approximately 5 mph, the vehicle shook violently and stalled without warning. The vehicle was taken to a dealer, where it was serviced under NHTSA campaign number: 13V175000 (electrical system, power train), but the failure recurred. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure. The failure mileage was 134,000. The VIN was not available.
- Roscoe, IL, USA
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The contact owns a 2007 Jeep Commander. The contact stated that while driving approximately 65 mph, the driver's knee inadvertently struck the ignition key and the vehicle suddenly shut off. After restarting the engine, the vehicle operated as normal. The cause of the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 110,365. In addition, the contact indicated that a notification was received for NHTSA campaign number: 14V438000 (electrical system). After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were not available and no estimated time for receiving the parts could be given. The failure mileage was 110,365.
The contact owns a 2007 Jeep Commander. While driving at various speeds on several occasions, the vehicle stalled without warning. The contact mentioned that it took several attempts to start the vehicle. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 70,000.
The contact owns a 2007 Jeep Commander. The contact stated that when the ignition key was turned to the on position, the vehicle failed to operate intermittently. The vehicle was taken to an independent mechanic. The technician diagnosed that the vehicle was operating as designed. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was unknown.
The contact owns a 2007 Jeep Commander. The contact stated that while driving approximately 20 mph, the engine stalled without warning. The contact was able to restart the vehicle after multiple attempts. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part for recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 59,000.
2007 Jeep Commander. Consumer writes in regards to parts not available to complete drive control module and ignition switch recall notices. Updated 09/18/15
The contact owns a 2007 Jeep Commander. While traveling approximately 25 mph, another vehicle swerved in front of the contact's vehicles at a higher rate of speed without warning. As a result, the contact's vehicle crashed into the other vehicle from the front. The air bags did not deploy, the power steering failed, and the vehicle stalled. Several attempts had to be made in order to restart the vehicle. A police report was filed. The contact sustained whiplash and lower back pains, which did not require medical attention. The vehicle was not diagnosed to determine the failure. The manufacturer was notified of the failure. In addition, the vehicle was included in NHTSA campaign number: 14V438000 (electrical system); however, due to the parts not being available, the contact was unable to receive the repair for months. The approximate failure mileage was 46,000. Updated 09/18/15
The contact owns a 2007 Jeep Commander. The contact stated while driving approximately 30 mph, the vehicle shut off and the lights on the instrument panel illuminated. The contact also stated that the gauges failed to operate. The failure recurred several times intermittently. The vehicle was taken to an independent mechanic for diagnostic testing. The vehicle was unable to be diagnosed. The contact received notification of NHTSA campaign id number: 14V438000 (electrical system) however, the parts needed were unavailable to perform the repairs. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified of the failure. The approximate failure mileage was 126,000.
The contact owns a 2007 Jeep Commander. After the ignition key was turned to the on position, the vehicle failed to start. The vehicle was taken to a dealer where it was diagnosed that the vehicle was operating as designed. The failure recurred. The vehicle was taken back to the dealer, where it was diagnosed that the ignition switch needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the part needed to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 115,000.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system) however, the recall part needed was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced the failure. MA 09/25
The contact owns a 2007 Jeep Commander. While driving approximately 80 mph, the entire instrument panel illuminated and the vehicle decelerated to 55 mph independently and then stalled. The contact maneuvered to the emergency lane and shut off the vehicle. The contact was able to restart the engine but the check engine warning light remained illuminated. The vehicle was diagnosed by an independent mechanic as an ignition switch failure. The vehicle was repaired but the failure persisted. The failure recurred multiple times. The contact received a manufacturer recall related to the driver control module. The vehicle was taken to the dealer twice but the parts needed for the recall repairs were unavailable. The manufacturer was not made aware of the failure. The approximate failure mileage was 90,500.
The contact owns a 2007 Jeep Commander. While driving approximately 70 mph, the vehicle stalled without warning. The contact coasted to the side of the road, and powered the vehicle off and back on. The vehicle restarted; however, the failure recurred on multiple occasions at various speeds. The contact also stated that the vehicle stalled for approximately 2 to 3 seconds and independently restarted while driving at various speeds. The vehicle was taken to the dealer and was not diagnosed or repaired. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer was made aware of the failure. The approximate failure mileage was 90,000.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The contact had not experienced a failure.
The contact owns a 2007 Jeep Commander. While driving at approximately 5 mph, the vehicle failed to accelerate and the check engine warning light illuminated. The contact received notification of NHTSA campaign number: 14V438000 (electrical system). The contact stated that the parts needed for the repair were not available. The manufacturer exceeded a reasonable amount of time for the repair. The manufacturer was made aware of the failure. The failure mileage was 77,105.
The contact owns a 2007 Jeep Commander. The contact received notification of NHTSA campaign number: 14V438000 (electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
A D V E R T I S E M E N T S
- Fort Myers, FL, USA