This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2007 Jeep Commander. The contact stated that the vehicle would not start and was towed to the dealer. The dealer diagnosed that moisture was entering a protector seal to the module in the rear passenger side fender. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 93,360.
Drain tubes leak into vehicle thru upper hand grab and under dash due to routing of tubes... they clog very easy and vehicle owners cannot see them or have knowledge of them until a heavy rain leaves the car flooded. Most likely eroding wires under dash and causing mold in carpet.
The contact owns a 2007 Jeep Commander. The contact stated that while driving at various speeds, the vehicle suddenly stalled without warning. The contact was able to restart by turning the key back and starting the engine. The failure occurred on an intermittent basis. The vehicle was inspected by an independent mechanic who informed the contact that they were unable to diagnose the failure. The manufacturer was contacted who offered no assistance. The vehicle had not been repaired. The failure mileage was approximately 102,000. The consumer also stated the driver's seat tilts backward on its own. The remote unlock and lock buttons only worked on occasion and finally water would enter the vehicle when it rained. Updated 03/09/11 updated 06/16/11 updated 06/23/11
The contact owns a 2007 Jeep Commander. The contact stated when driving at various speeds during rainy weather, rain water would leak into the vehicle onto the dashboard and interior floor. The dealer drained the water from the vehicle drain yet the failure persisted. The contact confirmed the failure occurred since the date of purchase. There were no further repairs made to the vehicle. The failure mileage was 17,000 and the current mileage was 27,000.
I have owned my 2007 Jeep Commander for about ten months now. The problem I have is when my knee bumps the bottom of the ignition key (turning it to the left, & shutting the vehicle off) which is unusually located at the bottom portion of the console (I guess this vehicle wasn't meant for tall people). When this happens the vehicle immediately shuts off, causing the power steering to shut off as well. This has happened four times now. The last time it happened was Thursday, June 12, 2008 around 11:15 am. I was driving my 1 year old son to the babysitters house. My knee bumped the key as I was approaching a turn, shutting off the vehicle/power steering, so I kept going straight, and nearly crashed. Luckily, I slammed the brakes and stopped just in time. After this incident I realized how serious the problem really is. Although I have to drive it at the moment (backwards, so I can't afford to trade it in), I have become leery and uncomfortable with my Commander because of what could happen to my child, me, or someone else if (or rather when) this happens again. I am now constantly trying to stay aware of where my right knee is at all times. Instead of reporting this to my dealership (I know they can't do anything about design flaws). I have decided to go straight to the NHTSA. Please help!
A D V E R T I S E M E N T S
- Aston, PA, USA