This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The vehicle shut off without warning while driving 65 mph. Lost control hit side truck try restart but won crank or anything head lights and everthing is normal just won crank again
The sunroof drainage is significant during any local rain soaking the floor boards and creating a moldy carpet. This happens when the auto is parked and stationary (in our driveway).
The contact owns a 2007 Jeep Commander. While driving 15 mph making a turn, the contact noticed water underneath the accelerator and brake pedals. The failure occurred each time it rained. The vehicle was taken to the dealer, but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 100,000.
The contact owns a 2007 Jeep Commander. The contact stated that during rain weather conditions, the water entered the vehicle creating mold and very strong odor on the carpet on the driver side. The vehicle was taken to the dealer where it was diagnosed that drainage was clogged. The vehicle was repaired. The contact also stated that the vehicle was repaired back in May 2015 for the same failure. The manufacturer was not notified of the failure. The approximate failure mileage was 135,359.
I purchased in November 2012 and ever since with each rain storm my interior floods and it is starting to affect electronics. I have service 4WD system after N23 recall and vehicle won't shift into 4 lo. I have service park assist and TPMS warning and had all four sensors replaced with warning recurring. I recently started losing all four door speakers intermittently and when they do work they sound horrible. Display on radio is starting to go black and dim. I have lights on dash display flash on and off when they want. I have crazy RPM fluctuation at idle and recently transmission feels like it is trying to shift and RPM fluctuations when cruising at hwy speeds. I have bumped the key on multiple occasions and the vehicle is essentially shut off and still moving. Most problems have just recently begun and haven't taken to dealer yet but after reading about many of the same problems and Jeep not owning up to any of them, I don't have the money to chase phantom problems that the dealer can't recreate and change parts and hope it fixes the problem. I don't feel safe driving the vehicle and have to dry the vehicle out after every rain. I am about to have to write it off as a loss and buy a new vehicle which will not be a Jeep. I guess hundreds of people will have to die for Jeep to man up and admit they made a terrible unsafe vehicle and quit making their customers pay for their mistake.
- Leland, NC, USA
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The contact owns a 2007 Jeep Commander. The contact stated that water was seeping into the cabin of the vehicle and leaking into the dashboard, causing electrical failures. The vehicle was taken to the dealer where the technician stated that they would have to un-clogged the tubes in order to remedy the failure. The manufacturer was made aware of the failure. The vehicle was not repaired. The failure mileage was 78,000 and the current mileage was 81,000.
Recently had to have sunroof drains cleaned for second time in the last 14 months at a cost of $500 each time. Heberts town and country in shreveport, la tells me that drains are clogged and this is causing water to leak into the cabin of the vehicle. They also mentioned that they can't warranty any of the work B/C an actual part hasn't broken. Very convenient for them. We parked the vehicle in a garage in the evenings and made sure we didn't park under any trees at other times that may clog drains, but they got clogged. I'm not sure how clean you have to keep vehicle to keep drains from clogging, but I effectively have a Jeep that can't get wet or dirty. Completely contrary to any advertising done by Jeep claiming how rugged their vehicles are.
The contact owns a 2007 Jeep Commander. The contact stated that every time it rained the front of the vehicle became flooded. The contact took the vehicle to a glass facility to have the sun roof diagnosed and was told there were no clogs in the drain pipes that could cause the failure. The dealer had not inspected the vehicle, but the contact was concerned that the failure was caused by the seals on the doors. The contact stated the failure also caused the dome light on the interior of the door to come on after it rained and was worried about a possible electrical manufacturers defect. The VIN was not available. The failure mileage was 40,000 and the current mileage was 45,000.
The contact owns a 2007 Jeep Commander. The current and failure mileages were 5,000. The vehicle was parked for two days. When the contact returned to his vehicle it was flooded with water from the rain. The vehicle had not been looked at by a dealer.
A D V E R T I S E M E N T S
- El Cajon, CA, USA