This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I drive a Jeep Commander and the third row seat belt has been broken since I bought the vehicle it has been replaced once and it still does not work the seat belt will not pull out to buckle up my child, the dealer says the seat is not lining up with the vehicle...
I am a certified child passenger safety technician. I attempted an install of two britax marathon child restraints (forward-facing) into the outboard second-row seating positions of a 2007 Jeep Commander. The headrests in those seating positions slant forward and do not allow the child restraints to lay flat against the vehicle seat back. The headrests are not designed to be removed and will not fold back (if removed, two metal spikes stick out vertically from the vehicle seat back). I believe this arrangement may be the cause of incorrect forward-facing child seat installations in 100% of attempts in this model of vehicle. I do not know what other Jeep models have the same headrest setup. I have contacted Jeep customer service, but they are unable to answer technical questions.
- Burbank, CA, USA
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- Dardanelle, AR, USA