This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There are times I go to start my car and it has nothing. No lights no door dinging nothing. I started it up on day to go to work and got to the gas station and shut it down to run in quick. Came out 5 mins later and it acted as if someone took my battery out. The car was totally dead. After about 10-15 mins it lit back up and was able to start. Another time it happened in the dead of winter and I was picking my son up. We went to get in the car and all 4 doors were opened. No lights came on and wouldn-??t start and as my kids shut doors it would flicker. Times it comes back to life and as soon as you hit the start button it goes black again. It-??s been at Tristar and c Harper both and cannot replicate so no fix. I-??m afraid it-??s going to catch fire or something one day. In the shops for a month and a half total and no results. It-??s very intermittent so does not do it all the time. Sometimes it will go a month and be fine then act up 3 times in one week. Please help! I don-??t feel safe!
I've been experiencing repeated instances of my 2021 Jeep Cherokee Latitude Lux 4X4 shutting off while I'm driving, without any warning lights. The message "Shift to P to start" appears on the screen. On several occasions, the car shut off unexpectedly, almost causing accidents. Despite multiple visits to the IG Burton service department, no fault codes were found. Chrysler told them to replace the crank sensor. They were very confident that was the problem, but the issue recurred again 13days after I got the vehicle back. They replaced my fuel pump this time but still have no evidence to prove that is the issue. They continue to guess at parts and I have to be the guinea pig to see if they got it right. This has been its 4th time in the shop and well over 10 time has this vehicle shut off on the highway. I believe jeep should step in at this point and find the cause of this problem or label the vehicle defective if they cannot. This ongoing issue has caused me frustration, anxiety, and safety concerns. I feel unsafe driving the vehicle. Especially after being told the last time they "felt confident" only for me to be stuck waiting for a tow truck in the road a few days later. The uncertainty surrounding the problem and the recurring nature of the incidents have greatly undermined my confidence in the vehicle's reliability and safety. I also have a detailed report of every time the vehicle has shut off/ been to the service department but I can't get it to attach on this site.
Engine oil color is made of plastic and can crack and can cause you to lose your engine to no oil pressure and coolant and can cause an accident if you do not know because it would lock up the engine
The vehicle was running in the freeway suddenly transmission alert message pop up at the dashboard and the vehicle slowly stop in the middle of the busy freeway, took it to Chapman Jeep dealership and the vehicle was fixed for PTU malfuntion, got my car back but there was a burning smell everytime I drove and step out of the vehicle. I have been trying to call the dealership but no response yet.
the front part of the panoramic sunroof exploded while I was driving. This was the area directly above the driver and passenger seat. The vehicle is currently at the car dealer. Glass came off into the vehicle and could have possibly blown off the roof of the vehicle onto the road or other vehicles. There was no warning that this was going to break. The sunroof was closed and rarely, if ever, used as the car was just purchased in December 2021. Some Glass came off of the sunroof onto the driver and passenger.
Power loss while driving, which poses a safety hazard Transmission shifting into neutral How was your safety or the safety of others put at risk" 1. Vehicle lost power and shifted into neutral while accelerting into traffic 2. Vehicle was driving highway speeds and spontaneously lost power and shifted into neutral while in traffic Has the problem been reproduced or confirmed by a dealer or independent service center? Yes - vehicle has been repaired and at dealership 2xs and scheduled for a 3rd on April 6, 2022 Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Jeep is aware of issue and has requested star claim on next visit Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" There is no warning of power loss or shifting into neutral ( spontaneous). After the D on gear shift flashes.
Driving in a residential area, car kept sputtering. RPM gauge kept going up and down while pressing in the gas multiple times while driving until it eventually shut down again. Engine light and battery light came on. This has occurred for the second time.
I was driving in a residential area (40 mph) when my car suddenly jolted as if I had suddenly stepped on the brake pedal and then the gas pedal. I stopped for a red light, and the car suddenly stalled. The engine and battery light were on, the seat/steering wheel warmer, and air conditioning system completely shut off. The monitor kept saying to step on the brake/start the car, I attempted to do this and nothing. I shut the car off and then tried to turn it on again multiple times and nothing. Thankfully, multiple people stopped to push me off into a parking lot, because many people started beeping and the car would not move whatsoever. I have had the car for only two months, this is extremely dangerous. If this had happened on the highway, I would have been in an accident.
A D V E R T I S E M E N T S
- Indian Head , PA, USA