The contact owned a 2020 Jeep Cherokee. The contact stated while his wife was driving at 35 MPH, when approaching an intersection a vehicle coming from the opposite lane came thru and caused the driver to hit that vehicle head-on. The air bags did not deploy. There front end of the vehicle was crashed in. The driver sustained a crack sternum, bruised lungs, and hurt their foot while depressing on the brake, the contact sustained an injured right shoulder due to the seat belt, internal bruises to their sternum, ribs, and stomach, as well fluids in their lungs. There was medical treatment at the scene and took both the contact and the driver to the hospital for treatment. A police report was filed. The vehicle was towed to a tow yard where the vehicle was deemed a total loss by the contact insurance company. The manufacturer was made aware of the failure. The failure mileage was approximately 8,000. Contact was later found to have dislocated sternum and damage to internal organs as well as damage to dialysis port. He recently was hospitalized to manage pain and monitor organs four weeks in the hospital and one week in nursing home. Now doing PT at home.

- Indian Land, SC, USA

Vehicle was in a front end collision resulting in $16k in damages, driver transported to the hospital with leg and head injuries. The airbags did not deploy. NONE.

- Marshfield, MA, USA

My boyfriend was in an accident with my 2020 Cherokee and hit a semi truck at the front right corner of the Jeep while on a 2 lane highway. None of the airbags deployed. Thankfully no one was injured inside the vehicle. There was a 29 year old driving and a 2 year old in the back seat on the right side.

- Hartsville, SC, USA