8.6

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
3,300 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2020 Jeep Cherokee engine problems

engine problem

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2020 Jeep Cherokee Owner Comments

problem #4

Mar 222023

Cherokee

  • miles

A D V E R T I S E M E N T S

I set my cruise control at a designated speed (70mph) and the vehicle accelerated well beyond-??to 83mph before I realized it was still accelerating. I had to hit the cancel Button and turn off cruise control to get it to slow down. Then I set it and it didn-??t -??set-?? and kept decelerating.

- Timpson, TX, USA

problem #3

Aug 112021

Cherokee

  • miles
The first time- driving and the -??D-?? button on the shifter started blinking and got stuck in Drive, excellerated, couldn-??t stop. Shut car off! Rest after 15 mins and scheduled repair/check. Shifter box-assembly was replaced and found to be the problem. 2nd time- got stuck in reverse and wouldn-??t move. Took it to the dealer, scheduled repair/check, told to keep driving it. 3rd time- check engine light came on, stopped at dealer, told to keep prior appointment and not to clear it. Never checked it. 4th time- driving at speed of 65, car shut off, no power but had brakes. Towed to dealer car still not able to start. Currently at the dealer.

- Wyalusing , PA, USA

problem #2

Jul 032020

Cherokee

  • 1,500 miles
On and off the highway the steering sticks when trying to stay in the lane which leads to oversteering and constant weaving in the lane and sometimes going over the lines. The transmission also shift very hard and at times will not shift when it should. I was told these are normal in this vehicle.... it is not normal!

- Altoona, PA, USA

problem #1

Sep 202020

Cherokee

  • 11,700 miles
While driving the vehicle all the warning lights come on and warning sounds start going off. We lose our speedometer, fuel guage and all other instruments. The parking brake engages as we are driving down the road and the vehicle will not shift gears. When stopped after this incident, the parking brake engages and we are unable to go forward or backwards while in gear. After todays incident, the vehicle wouldn't start back up after the vehicle was turned off. This started 2 weeks after we purchased the vehicle and has been a continuous problem since that time. (we've owned the vehicle since February 2020.) the vehicle has been in the shop 4 times with the same problem. One of those times it was in the shop for 2 1/2 months and the service department wasn't able to locate the problem. We finally took the vehicle to a dealership 3 hours away from our location and they fixed the blind side module which they stated shorted out the remaining systems and that it is fixed. Today, 09/20/2020 we had another incident in which the malfunction was worse and wouldn't start after we turned off the vehicle. The problem is getting dangerous and scary while driving. I have video recordings of each incident. The videos are to long to attach, but I have been able to text them.

- Wister, OK, USA

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