This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Vehicle randomly will engage the parking brake while vehicle is in motion and in drive. Vehicle then will stall and needs repeated attempts to restart before break will disengage. Have had it to the dealer, no less than three times with one visit lasting over 30 days with no resolution to date.
Parking break will automatically engage and stop the vehicle while driving or in motion. It happens randomly and at different speeds. Have taken to two separate dealerships, and neither seem to think there is a problem because they haven-??t duplicated.
Vehicle slowed while driving at highway speed and started making a rotational grinding noise. Shortly after, brake light lit up on dash along with service parking brake, auto start /stop light and flashing light on e brake button was flashing.Vehicle was taken to Jeep deslership and scanned. Found emergency brake module went bad and needs to be replaced. Part ordered and Jeep will be scheduled to have it replaced.
There is something wrong with my front, driver side electric break. When I at the speed about 40 mph or bumping road the break is not working. And some thin it making noise l, look like it is engaged by itself. The problem started when the car only 26500 miles but the dealer denied to warranty because it a month after 3 years.
The vehicles emergency brake engaged while driving down the highway at 70 mph on its own. This caused the vehicle to come to an immediate stop almost causing a serious wreck. We have had the vehicle in the shop for it dying and this happening when stopped or at very sloe speeds but never like this. Each time we have been told there is nothing wrong with the vehicle since no codes were thrown. Clearly this is not the case.
- Clever, MO, USA
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Vehicle stopped at a red light, auto stop/start activated. Took foot off brake when light turned green, car struggled to restart, all lights/system went off and finally restarted. Kicked the auto emergency break on and the auto stop/start warning light came on. Has happened 5-10x in the last month. Started around July 2023. Sometimes forward collision breaking turns on out of nowhere, when cars are 2 car lengths in front of me.
My emergency brake engages when I-??m actively driving. This has happened sporadically over the past 2 years & I feel that both my safety and the safety of others is at risk. I don-??t feel safe driving my car. I took my car to the dealership to get it looked at but they said everything came up fine on a diagnostic test so I-??m not sure where to go from here
I will try to answer each question: The electronic emergency brake engaged on its own at a stop light, then later while driving on the highway. Could have easily been re-ended and lost control on freeway causing extreme damage. It was a night, and driving alone. Called dealership, they said to bring it in or tow it but wouldn't be able to get to it until Oct. 20th and then if a part needed to be ordered it would be longer. I then took it to our mechanic, who said it was the electronic brake module and most likely was caused by water leak. They showed me complaint article with complaints of same thing. I notified my insurance company of same. The warning lights only came when it happened last night. 10/04/22. They are not currently on, and I only drove it to the mechanic shop where they diagnosed the problem.
The contact owns a 2020 Jeep Cherokee. The contact stated while at a complete stop at a stop light, the brake pedal was depressed and the vehicle shut off and lost electrical power. There were no warning lights illuminated. The contact was able to restart the vehicle and continued driving. However, the failure reoccurred several times. The vehicle was taken to the dealer where an unknown repair was completed; however, the failure recurred while driving and the brake warning light illuminated. The manufacturer was notified of the failure and informed the contact that they would follow up with him. The contact was awaiting a call back from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 8,000.
Emergency brake engaged without any involvement by operator - could not move vehicle. When repeated attempts were made to release without achieving, vehicle was able to move however instrument panel stated er brake needs servicing. Consumer stated vehicle was leased.
While driving under normal dry conditions service parking brake, ABS, ESC active warning light and check engine light come on. Front brakes pulsate also
While driving the vehicle all the warning lights come on and warning sounds start going off. We lose our speedometer, fuel guage and all other instruments. The parking brake engages as we are driving down the road and the vehicle will not shift gears. When stopped after this incident, the parking brake engages and we are unable to go forward or backwards while in gear. After todays incident, the vehicle wouldn't start back up after the vehicle was turned off. This started 2 weeks after we purchased the vehicle and has been a continuous problem since that time. (we've owned the vehicle since February 2020.) the vehicle has been in the shop 4 times with the same problem. One of those times it was in the shop for 2 1/2 months and the service department wasn't able to locate the problem. We finally took the vehicle to a dealership 3 hours away from our location and they fixed the blind side module which they stated shorted out the remaining systems and that it is fixed. Today, 09/20/2020 we had another incident in which the malfunction was worse and wouldn't start after we turned off the vehicle. The problem is getting dangerous and scary while driving. I have video recordings of each incident. The videos are to long to attach, but I have been able to text them.
A D V E R T I S E M E N T S
- Katy, TX, USA