CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.
8.0
pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
5,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2019 Jeep Cherokee. The contact stated that on several occasions while driving at various speeds and stopping at traffic lights, the vehicle lost motive power and started to reverse unintendedly. The vehicle was restarted each time. Additionally, on several occasions, while driving at various speeds the vehicle downshifted inadvertently. The vehicle was steered to the side of the road and restarted. The contact stated that the Auto START/STOP warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission control module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 5,000.
- Omaha, NE, USA
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- Omaha, NE, USA