CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.
10.0
really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
12,000 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact's grandson owns a 2019 Jeep Cherokee. The contact stated that the passenger-??s side front seat belt failed to lock as designed. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the seat belt needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 60,000. The VIN was not available.
Front driver side seat belt latch is not latching properly. Sometimes will lock and sometimes it won-??t. The vehicle is 5 years old and Jeep will not cover under warranty.
For the passed few months (beginning Sept 2022), my cars temperature gauge inside shows that its running hot even when there is coolant present. When checking the coolant prior to taking off the cap, the conatiner looks empty. However, when i take off the cap there is a gurgling noise and the container refills on its own. Unfortunately. I've had to add coolant to my car every 5-10 days to make sure it stays full because it constantly says it's hot, all the way to the H. Since then there have been a list of other issues: 1. heat has randomly stopped working and the check engine light has come on. 2. Error message saying automatic stop/start is unavailable and service stop/start 3. Lots of jerking when pressing the gas petal to accelerate and you can hear the gears trying to move, but it gets stuck at 1 number and then a hard jerk 4. Ticking/knocking sound when driving (started 1/1/23) 5. When using the dash screen, it randomly blanks out and I am unable to see/hear until I restart the car 6. Seatbelts lock when trying to put them on after starting the car. The belts will not move and it cannot be put on until after I move the car in reverse/drive.
Rented vehicle 2019 Jeep Cherokee going out of town. On my way to houston. On an exit on my way to put gas took the exit and the Jeep could not brake was with my two kids. I tried to brake truck didnt stop ended up flipping over in a ditch. Single vehicle accident. Broken ankle immediate sugery plate 10 screws. Broken femur bone. Broken ribs. My son was airlifted to san antonio and daughter in icu. Terrible accident I thank god for giving us another chance. The Jeep Cherokee brakes did not work and it stall it couldnt stop at all. Im afraid of driving my life has change dramatically. Also my seatbelt got locked I could have died they had to cut it w/ a knife. That is very dangerous couldnt get out of the vehicle due to seatbelt being locked. Photos attached.
A D V E R T I S E M E N T S
- Graham, NC, USA