CarComplaints.com Notes: The 2019 Cherokee is racking up engine complaints for suddenly shutting down while driving. But the problem could possibly be related to the increasingly defective 9-speed transmission which suffers from hard shifts, lurching problems, and a wiring harness defect that can cause sudden shutdowns or an unexpected shift into neutral.

6.8

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
9,357 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2019 Jeep Cherokee accessories - exterior problems

accessories - exterior problem

Find something helpful? Spread the word.
Get notified about new defects, investigations, recalls & lawsuits for the 2019 Jeep Cherokee:

Unsubscribe any time. We don't sell/share your email.

2019 Jeep Cherokee Owner Comments

problem #7

Apr 152023

Cherokee

  • miles

A D V E R T I S E M E N T S

I find it very interesting that no one ever called me and you have closed my case. I wrote to you & told you the dealer on St. Thomas did not do windshields, Carribbean Auto Mart zip code 00802. I purchased my car at Arrigo in WPB, FL 33411. I recently relocated to STT and shipped my car here. A 12 inch dead branch (which I have kept) hit my windshield and caused this damage on the inside and out. Obviously, the windshield was faulty or this serious damage would not have occurred, causing glass chards to come inside the vehicle. I have received no assistance from you have spoken to numerous outsourced customer service agents that I could not hear because of the chickens in the background and now you have closed my case. I was without a car for 3 weeks as the windshield was unstable and I could not drive the car as it was unsafe. I had to order a windshield and have it shipped here and installed. I would like to be compensated for my windshield and would like the address of your safety engineers to send the stick to them. Had it hit on the drivers side I would have been injured. Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- St Thomas , VI, USA

problem #6

Oct 202020

Cherokee

  • 27,000 miles
Repeated windshield chips and cracks 3 in 1 month. Replaced the windshield, now 4 more in 2 months. Have only had vehicle 3 months.

- Waterford, MI, USA

problem #5

Jul 062020

Cherokee 4WD 4-cyl

  • 26,000 miles
It started raining yesterday and when the wipers were turned on the drivers side went across like someone bent it ripped it off. We stopped at a gas station to fix it long enough to get to a oreillys and had the blades replaced. Luckily it stopped raining and we made it home safely. Problem today is that the issue is still there and we can't get the vehicle looked at until Wednesday. Praying that it will get fixed without any other issues. We only have 26K miles even though it was used from carmax it appeared to be it decent condition. I never expected anything like that to happen and I am glad we did not have an accident.

- Tallahassee, FL, USA

problem #4

Apr 012019

Cherokee

  • 3,000 miles

A D V E R T I S E M E N T S

Visibility distorted in rainy conditions due to insufficient windshield wipers and or coating on glass. Visibility directly in front of me when driving gets distorted with minimal rainfall causing a dangerous driving condition. Using no windshield wipers is better than having them on. Issue occurred since date of delivery (11/30/2018) and became more noticeable recently due to weather changes. Issue occurs both when in motion or stand still on all road types.

- Unionville, CT, USA

problem #3

Nov 012018

Cherokee

  • 100 miles
There is a delamination of the windsheild on the edges causing reduced visibility blurring and distorting objects in view. Thus has been seen on 3 2019 Jeep Cherokee produced in late 2018.

- Lake Havasu City, AZ, USA

Search CarComplaints.com for these popular complaint phrases...

problem #2

Apr 232019

Cherokee

  • 4,700 miles
The problem is a smudge on the drivers side at eye level when the wipers returned to the original position. We replaced the wipers first with the most expensive we could find and that did not fix the issue so that is when the dealership benny boyd of lampasis replaced the windshield under warranty. This did not fix the problem but it did became worse with the new windshield and now there were streaks, so we brought it back and they replaced the expensive wipers with oem wipers and still it did the same. We were advised by our service manager christopher weir to call Chrysler @ 800-992-1997 and start a star case, the case number is or was 58366091. The case opened and supposedly looked into by some engineers per the conversation of the case manager @ Chrysler. The response we received back from the case manger was that it was the characteristic for this vehicle"???? I am providing a url for the Jeep forum with other customers with the same complaint. Https://jeepcherokeeclub.com/4-2014-Jeep-Cherokee-general-discussion/201777-windshield-wiper-streaking.html"amp=1. jeepcherokeeclub.com

- Copperas Cove, TX, USA

problem #1

Apr 232019

Cherokee

  • 4,700 miles
The problem is a smudge on the drivers side at eye level when the wipers returned to the original position. We replaced the wipers first with the most expensive we could find and that did not fix the issue so that is when the dealership benny boyd of lampasis replaced the windshield under warranty. This did not fix the problem but it did became worse with the new windshield and now there were streaks, so we brought it back and they replaced the expensive wipers with oem wipers and still it did the same. We were advised by our service manager christopher weir to call Chrysler @ 800-992-1997 and start a star case, the case number is or was 58366091. The case opened and supposedly looked into by some engineers per the conversation of the case manager @ Chrysler. The response we received back from the case manger was that it was the characteristic for this vehicle"???? I am providing a url for the Jeep forum with other customers with the same complaint. Https://jeepcherokeeclub.com/4-2014-Jeep-Cherokee-general-discussion/201777-windshield-wiper-streaking.html"amp=1. jeepcherokeeclub.com

- Copperas Cove, TX, USA

Not what you are looking for?