10.0

really awful
Crashes / Fires:
4 / 0
Injuries / Deaths:
6 / 0
Average Mileage:
2,923 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Jeep Cherokee seat belts / air bags problems

seat belts / air bags problem

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2018 Jeep Cherokee Owner Comments

problem #13

Jun 262023

Cherokee

  • miles

A D V E R T I S E M E N T S

Jeep Cherokee 2018 limited AC turns off throughout the drive. It makes the SUV vibrate to the point I can-??t see out the review mirror. Had AC serviced and checked. Issue persisted shortly after.

- Imperial, CA, USA

problem #12

Feb 142024

Cherokee

  • miles
This was a jeep sold to me with active recalls

- Lyndonville, VT, USA

problem #11

Jan 222024

Cherokee

  • miles
Last week we noticed steering wheel controls not working, steering wheel heater.. cruise control, , hands free, controls Today took in to Jeep dealer In superior Wi was told it is the Clock Spring, squib, , said that we have to replace entire unit including new airbag.. as we do not know for sure if until the work done, air bag would deploy as per dealer, he isn't 100 percent sure.,and the entire thing has to be replaced at a hefty cost of $1000 as well as safety, being told that other larger trucks and Jeep models have had this as a recall I contacted JEEP and they said nothing they can do, , but to hang on to receipts in the event of a future recall.. we do not feel that they are treating this as the safety issue that it truly is. This is after we have had rear driver caliper replaced over heating and seizing, at $800. also been told this is common for Jeep and another safety issue as well. The dealer said both are recall worthy on this vehicle.this has been all within 50 -60,000 miles.. We feel something needs to happen here before someone gets killed. Thank You

- Foxboro, WI, USA

problem #10

Oct 182023

Cherokee

  • miles

A D V E R T I S E M E N T S

I struck the back of a semi truck on the freeway at an estimated 35-40 miles per hour. I did not apply my brakes. Extensive damage to the entire front of my vehicle.

- Yakima, WA, USA

problem #9

Jun 242023

Cherokee

  • miles
Received a message on car display to "Service Airbag System." Dealer (Tasca of White Plains, NY) determined that one of the crash sensors had failed. Dealer said that first replacement sensor was defective, and that they would need to install a second one. If what the dealer said is true about the replacement sensor, then that's two defective crash sensors.

- Hastings-On-Hudson, NY, USA

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problem #8

Jan 012018

Cherokee

  • miles
With in a month of purchasing and many times after the dealership supposedly did a update to the shift shaft but always returned I turn car off have to wait and it goes away now it is staying more than usual and appearing more also with in a month my air bags had faulty wiring Thomson dodge only fixed one under driver seat bc their dx only showed one default a month after that the passengers air bag wiring went bad they refused to fix it so with in first year my passenger air bag needs to be repaired I am driving w two faulty car issues that I practically bought this is dangerous after review many complaints from other same make and model jeep owners shift shaft message and air bag message to replace

- Thomson , GA, USA

problem #7

Apr 202022

Cherokee

  • miles

A D V E R T I S E M E N T S

Service Air Bag Light came on three different times when turning left. The third time it came on the vehicle died in the middle of an intersection and dashboard lights lit up. Took vehicle to Dealer, they said there were codes and a star case S1808000180, they tore apart center console. Did not find a problem, they test drove car and said no more codes. I picked up vehicle and after driving approx. 30 miles home, service air bag light came on again while stopped at light and car died. Car was towed to second dealer, codes popped up U0103, U11DE, U0002, U1465, C10CD. Dealer did not know how to fix. Called Jeep customer cares. Car has been out of service since May 13, 2022. Going to a third dealer on June 9, 2022.

- Chicago, IL, USA

problem #6

Oct 292021

Cherokee

  • miles
Driving on Hwy 156 close to hanston city, Kansas a deer came out of nowhere and hit my car, as soon I hit the deer it hit the front of the keep, it lost power immediately, it was still running slowly and temperature on the dashboard said 186, all lights in the dashboard where red, smoke was coming out and I keep driving it till i find a dirt road. No airbags dispatched, there was oil and smoke all the time.

- Garden City, KS, USA

problem #5

Jun 092021

Cherokee

  • miles
Car consistently has airbag lights going on and off with no clear reason. The dealer -??fixed-?? it and said that there was a loose connection and the cleaned it and fixed it. Cost me $200 and within a week it was back to intermittently turning on and off

- Palm Bay, FL, USA

problem #4

Jul 092021

Cherokee

  • miles
Service shifter light on and air bag light

- Chula Vista , CA, USA

problem #3

Feb 202020

Cherokee

  • miles

A D V E R T I S E M E N T S

The airbag system light is on the same recall for the 2019 Jeep Cherokee, which when you take it in the diagnostic is a cost for the same thing going on with their 2019 Jeep Cherokee so the recall should be on both years just not the 2019. If you don't have it reset then the airbags will not deploy if you be in an accident which is not safe.

- Mooresville, NC, USA

problem #2

Oct 122019

Cherokee

  • 18,000 miles
My vehicle was hit with direct impact on front of vehicle and drivers side and no airbags deployed. Both vehicles involved where in motion

- Springfield, IL, USA

problem #1

Jul 072019

Cherokee

  • 20,000 miles
The contact owned a 2018 Jeep Cherokee. While the contact's vehicle was stopped, it was rear ended by another vehicle. The air bags did not deploy. There was no warning indicator illuminated. A police report was filed. The driver sustained back and neck injuries. The contact, who was seated in the rear driver's seat, sustained whiplash after his head struck the side window. The window broke and inflicted a cut on the contact's neck. The front passenger sustained a leg fracture. The other two passengers were traumatized. The driver and the rest of the passengers were transported to the emergency room via an ambulance for medical attention. Immediately following the crash, the fuel tank leaked and the front end of the vehicle was filled with smoke. The fire department was at the scene. The vehicle was totaled and was towed to a collision center. The dealer and the manufacturer were not made aware of the failure. The cause of the failure was not determined. The failure mileage was approximately 20,000.

- Houston, TX, USA

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