This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Jeep Cherokee. The contact stated that the vehicle failed to start. The contact placed the gear shifter in the park and the restart message was displayed. While driving at unknown speeds, the vehicle failed to accelerate as needed. While making a turn, the vehicle was difficult to steer. Additionally, the key fob was inoperable. There was an abnormal rattling sound detected. While driving, the vehicle was swaying. The contact stated that several unknown warning lights were flashing. The vehicle was towed to the local dealer where it was diagnosed that a wiring harness was loosened. The vehicle was repaired but the failure persisted. The manufacturer was not contacted. The failure mileage was approximately 120,000.
I believe TSB 08-054-18 does not take seriously enough the danger of an automatic car shutting off mid drive. Only by luck did I avoid being hit on a small road. This has happened pretty much every year of owning the car but I thought it was a fuel/oil issue related to weather until the shifter messages popped up this year.
While engaged in cruise control at 63mph, going up a hill, upon desending hill car unexpectedly starts to down shift and accelerate to 70+ before I disengage cruise control through brake pedal usage. This has happened repeatedly while desending hills in a mountain terrian area, Does not repeat while driving on flat roads.
I was driving on the city street coming to a stop sign. I stopped at the stop sign and when I went to pull out, the car slowed down, puttered and the accelerated more than I gave it gas to. Then I go to the gas station & pullin into the parking lot, the parking lot has somewhat of a steep incline, when I go to pull in, the car puttered and the dies. And thats when the service shifter came on. I followed the directions of the service shifter but that didnt work. I turned the car off and on, it started up fine and the service shifter turned off.
- Nashville, TN, USA
Search CarComplaints.com for these popular complaint phrases...
Service shifter light, R, P, N, D, all lights turn red. Happened months ago at 36,300 miles, didn't happen for a month then came back. Now comes on every couple weeks, sometimes multiple times in a row. Turn car off and back on the lights go off. Happens at intial start up and while driving.
While driving, the vehicle shuts down, I lost all control. A message popped up that said 'apply brake and put in park or neutral' the engine slowly lost all acceleration and came to a complete stop. The car beeps and said 'low battery' but all lights and voltage reading was completely normal. I turned car off, restarted car, and it was fine, I drive it another 100 meters and it repeats this exact cycle all the way home.
As driving vehicle shuts down loose all control. Message pops up that says. Apply brake and put in park or neutral. Engine shuts down. In motion on highway. Very dangerous.
The Jeep comes with the feature of when U come to a stop sign or stop for any time the motor shuts off and resumes when the gas pedal is pressed. My wife vehicle's had a exclamation point light come on so she took it to the dealership and they put it on a computer and found nothing wrong. That's same very night she was driving and suddenly her motor just shuts off al.ost causing a accident. She had to pull off the road and after multiple tries of turning the key on and off it finally restarted
Since about 18K miles on vehicle I have been reporting issues with the shifting, transmission. Now that the vehicle is not under warranty they suddenly think they know what will fix it. But I now have to pay almost $800 to get it fixed.
The light turned green at an intersection. The vehicle was in drive, I pressed the gas and the vehicle would not respond. When it did respond the vehicle jerked into gear and RPM's rose quickly.
Service shifter light came on.. 2 days later car turned off while in driving saying change gear but I was currently in the correct gear. Very dangerous I was dropping my son off too school and car stoped in the middle of traffic
While in motion with cruise control set at 65 mph the transmission jerked twice and the engine revved up and as if it was in neutral, stayed that way as if the accelerator was stuck. I hit my brakes because we was losing speed and when stopped I tried to put in park but it sounded as if gears was gri. Ding I had to shut off the Jeep to make it stop revving. I was in the middle of the 4 lane and could only shift to neutral and row backwards into the median. I was unable to put back in drive with put gears grinding. I had been driving approximately 40 mins at a speed of 60-70 when this happened. No warning lights and nothing on the dash at time of issue.
First started with jerking as you're driving at one time we were at a stoplight as and it the car just wanted to take off by itself and we almost got into a car accident the car is always low on oil I mean we bought the car with 3 miles within weeks it would actually had no oil my husband thought out maybe the manufacturer just didn't fill it up all the way by mistake didn't check it out so he went and purchased will put oil in it two weeks later took it for an oil change and we already a quart low car waste is gas like crazy we are constantly filling up every 2 days and then car doesn't really go anywhere but from what 15 miles a day on our way to Kansas so we were coming to a curve and my husband try to hit the brakes and the car did not break it actually accelerated and he had to put the car in neutral as he was driving just to slow it down to avoid getting into an accident I mean we've always had trouble with this car since day one I bought the car in October and we've had multiple issues then I hear recall about a hose for the gas line that we're going to have to take it in for something definitely wrong with these cars
I got on I-95 from the lantana exit heading West and I noticed that the dashboard speedometer accelerated to 119 mile per hour but the vehicle itself was not moving at that speed. I exited two exit's later onto gateway blvd and the dashboard speedometer was still showing that I was going at a dangerous speed than I was actually going. I called schumacher delray where I now lease the vehicle from and I was given an appointment for Friday 4/27/2018. I also emailed the manager ken cadmens and executive director sal delgreco and I am still awaiting a response. I obtained this vehicle approximately one month ago where I gave back a 2016 Jeep patriot which had dangerous wheel bearing issues that caused the tires to wear as though they were 10 years old. About (3)three weeks after, leasing this new 2018 Jeep Cherokee on March 14, 2018, I was informed through credit karma that my 2018 Jeep Cherokee may (not for certain) have dangerous safety issues that can cause a crash and fatality and that I should get it checked out. I contacted the same two above individuals previously mentioned immediately by email to inquire about this credit karma report regarding the vehicle safety. However, to date April 24, 2018 they nor anyone else has gotten back to me. Fast forward to today, I am now beginning to have this serious problem of an excessive speed reading of the vehicle speedometer showing on the dashboard. I can only hope and pray that the vehicle does not accelerate it self to the actual excessive speeds that it is showing on the dashboard.
Going 65 in the highway in the middle lane, the park assist suddenly kicked in without warning and shifted the vehicle into neutral. After drifting to the shoulder, the car would not engage into drive again. The car is less than a month old.
A D V E R T I S E M E N T S
- Pittsburg, KS, USA