This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Jeep Cherokee. The contact stated that while driving at approximately 30 mph, the front axle fractured causing the vehicle to crash into a park vehicle. The air bags failed to deploy. A police report was filed. The vehicle was towed to an independent mechanic where it was diagnosed that the axle needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the failure was not a manufacturer issue. The approximate failure mileage was 37,000.
- North Aurora, IL, USA
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- North Aurora, IL, USA