This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car stalled and the panel stated shift to park on panel and would not crank back. Tried multiple times and had a long hard crank and engine finally caught up and cranked. Shifted into park and went about 1000 - 1500 feet and it died again. Waited and tried to crank again and went to hard crank again before starting. Took to dealer and they claimed low oil. This is the reason for going dead. Stated I needed oil changes every 5K after I was told initially 10 K then at 1st oil change told 7500K and then at this problem they stated no it was definately 5 K. this time, panel lights up and says service shifter soon. All lights on drive shifter lights up. Not just on park or reverse or drive. All lights illuminated. They come and go. I also have smelled something burning the last day or so as well. Could not confirm yet. I will continue to watch out for this. 1st date 12/4/19 and serviced at dealer on 12/5/19 mileage 31146 and now this is 2/4/20 mileage today is 34116
Have had several issues with this Cherokee, my oil pressure light would come on when I would take sudden turn, I took it in to my local dealer and they stated to start an oil consumption test, it appears the motor equipped in the Cherokee was burning oil and they couldn't determine where the oil was going, also during this time, my 'service shifter' light came on my dash and all of the shifter lights would come on at the same time, this would happen periodically, they decided they needed to replace motor due to the oil issue, I asked about the service shifter issue, they stated that they could not find any faults with the service shifter, sure enough 3 weeks later my service shifter light came on again and wouldn't go off, I was unable to tell which gear I was in because of this because of all of the gear lights were on simultaneously, needless to say, the dealer does not have an answer for this issue, I would like to request this issue be documented and repaired or recalled.
Car stalls while driving. When letting off the accelerator, the car will make a beeping sound and car dies. It takes a couple tries to get the car restarted. This only happens while car is cold. Once it is running for a while it doesn't seem to die. Seems related to the complaints of recall U87.
While in motion, all the indicator lights for my shifter turned on and service shifter warning was illuminated on my cluster. Once I stopped and turned off the vehicle, the condition cleared and went away. This has occurred to me about 6 to 8 times in the last 6 months or so, some have been while driving, and it doesn't matter the type of road I have been on when it happens, and some have been when I start the vehicle and it immediately shows up. The dealership I took my vehicle in to get the problem diagnosed, which is West hills Chrysler Jeep Dodge Ram, in bremerton Washington, mentioned after I asked if this was a common thing that they were doing about a repair a week for this issue.
I was driving the vehicle at 32,128 miles and got a service message that said 'service shifter'. I contacted my dealership and they said it is an issue they've seen before. I was on a city street, I got to a parking lot as soon as possible. Called the dealership before shifting to park, or turning the car off. They informed me that by turning the car off, the light should disappear when I turned it back on. When I turned my car on after turning it on, the light was gone.
- Onalaska, TX, USA
Search CarComplaints.com for these popular complaint phrases...
Service shifter light comes on and P R N D all light up red. Was sent in less than a year ago. Dealer changed some type of wiring harness in the transmission. And flashed the transmission. Week later Jeep became very hesitant and started shifting really hard. Was sent back to dealer. It was then noted transmission needed a update, now 6-8 months later the same issue is re-occurring. This is issue is occuring in 100-1000's of Jeep Cherokee this model. So I am not the only one this is a dangerous issue that needs to be addressed. Thank you
Service shifter keeps coming on my car while I'm driving since I bought it and it lights up all red next to the P R N D and you can't see your mph on the screen or tell what gear you are in. I have to pull over turn my car off and open my door and then restart it for it to go away. Sometimes it comes right back on. I told dealership and they said they can't do anything about it until it comes on and they can hook it up to the machine because nothing comes on when they plug computer in to the car.
While driving and stationary the service shifter light illuminates on the dash and all the lights on the floor shifter illuminate all gear positions. Also, at low speed, when adding power, the transmission has a "bump" as it tries to shift into the next gear. Makes it jerk/clunk into gear.
Service shifter appears on screen, all selections on shifter light up red. 40,000 miles. Hundreds of others with the same problem on the forums. Vehicle stationary. Just started up. Turn off and restart- it goes away
Three times over a period of four days while driving all lights on the gear shift (park, neutral, reverse, and driving) lit up and a message came on the dashboard that read "service shifter". each time the vehicle was in motion, twice while on city streets and once while entry a highway. All three times the vehicle was turning left.
While driving and sometimes when turning my car on and putting it in gear all the lights on the gear shifter will come on and it will read a message on the dash "service gear shifter". I will have to come to a stop, put it in park, and shut it off and turn it back on before the message will go away and the lights will go off.
Warning appears about the shifter and all the lights come on. I read a forum where dozens of people are having this problem and having to replace their harness and wiring kit. I've also been told there's something about this models cruise control but when I search on here nothing comes up.
Normal driving either long or short trip, warning appears on dash "service shifter" and all the led's light up on shifter. Happens when slowing down (actually both times I was slowing down to pull into my driveway).
Electrical warning system can not be remedied. Emergency brake system is malfunctioning and setting when car is in drive. Electrical system completely went dead on the freeway causing the car to stall, when car was restarted and nursed off of the freeway the electrical system completely went dead, the transmission locked up preventing the tow company from loading the car onto the tow truck, the car was manually manipulated to release the system into neutral. The cars electronic dash board completely goes dead while on the freeway. The car has been in 3 dealerships over more than 1 month, the dealerships claim they have replaced computer components, can't find anything wrong, or 'jiggle the wires'. the cars warranty is nearly up, and we have been pressured to buy an extended warranty. The dealership has provided us with a rental car, and claimed to have fixed the problem, that is when the cars electrical system failed on the freeway. The car is a complete hazard. My husband has the repair records on file.
After less than 1 year old getting a service shifter message on start up. It would go away when I turned engine off and on but note won't do away. Care less than a year old but just out of went due to milage.
The contact owns a 2018 Jeep Cherokee. While driving various speeds, the service shifter warning indicator illuminated. The contact also mentioned that the gear selectors illuminated red. The vehicle was taken to gossett Chrysler Dodge Jeep Ram (1901 covington pike, memphis, tn 38128, (901) 388-8989) where the bezel was replaced, but the failure occurred twice after the repairs. The manufacturer was made aware of the failure and scheduled an appointment with the dealer. The failure mileage was unknown.
Starting at 25K miles, the vehicle started to burn through oil even before the next oil change. The manual states to go off the oil system light, dealers say different. Oil had 14% left, but the car kept shutting off while driving on the highway. Went to dealer, car burned through all the oil. They refused to check for engine damage and force me to pay for a full oil change. Stated by the dealer, its a known issue with Jeep and there is no fix for it. Now at 33K, check engine light came on, cylinder 4 misfire. Coil pack needs replaced. This is a tsb that was posted at dealers but not given to consumers. Also airbag connection under driver seat comes loose and causes warning lights to service airbag. 10K miles. Dealer said to plug back in and just keep dealing with it.
A D V E R T I S E M E N T S
- Rockmart, GA, USA