This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Service shifter message keeps coming up which makes the vehicle stuck in gear and won't shift. All drive indicator lights light up and or flash I have been to the dealership 3 times now for this issue and still not fixed. This is a safety issue and should be recalled.
The car has start up problems, the car stall and jerks when breaking. The battery on charges to 45% ( this is a new car). The engine was smoking purfusly lika an 1980S car. All light flicker in the car amd now the car is undrivabme with no help from dealship or finance. Its like I'm on me own stuck with a lemon.
The contact owns a 2018 Jeep Cherokee. While the vehicle was stationary and while driving various speeds, the service shifter warning indicator illuminated. The contact stated that the parking symbol on the gear shift mechanism and all the lights on the gear shift mechanism illuminated. Courtesy Chrysler Dodge Jeep Ram Fiat (607 enterprise parkway, breaux bridge, Louisiana 70517, (337) 240-9947) diagnosed that the computer software malfunctioned. The manufacturer was not made aware of the failure. The failure mileage and VIN were unknown.
While driving my dash will suddenly state "service shifter" and all my gear shifter lights will be lit up. The only way I get them off is I have to pull over, stop, turn vehicle off, and restart it. This has happen in town and on the highway. This has happened now several times over approximately 4 months now. The first time being when I got my first oil change.
- Hugo, OK, USA
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First started with jerking as you're driving at one time we were at a stoplight as and it the car just wanted to take off by itself and we almost got into a car accident the car is always low on oil I mean we bought the car with 3 miles within weeks it would actually had no oil my husband thought out maybe the manufacturer just didn't fill it up all the way by mistake didn't check it out so he went and purchased will put oil in it two weeks later took it for an oil change and we already a quart low car waste is gas like crazy we are constantly filling up every 2 days and then car doesn't really go anywhere but from what 15 miles a day on our way to Kansas so we were coming to a curve and my husband try to hit the brakes and the car did not break it actually accelerated and he had to put the car in neutral as he was driving just to slow it down to avoid getting into an accident I mean we've always had trouble with this car since day one I bought the car in October and we've had multiple issues then I hear recall about a hose for the gas line that we're going to have to take it in for something definitely wrong with these cars
I purchase the vehicle new on March 30. On Sunday, April 1 the car automatically went into park assist mode without the button being pushed. This happened while driving 50 mph down the highway causing the transmission to shift into neutral. It would not shift back to drive. We had to pull over and turn the engine off and restart the vehicle to get the car to go in drive again. Luckily we were in an outside lane and could pull over to the edge of the highway. It is scary to think what could have happened had we been in the middle of rush hour traffic on the interstate.
Entering I 264 va, pressed accelerator resulting in a lurching motion, the vehicle would not accelerate causing other vehicles to swerve to avoid rear ending our 2018 Jeep Cherokee latitude. It repeated this action many times as we limped home under 40 mph. We were afraid to drive the vehicle and called the dealer (southern Chrysler Jeep at greenbrier). The dealer authorized towing the vehicle in for repairs. The service representative called us and said the transmission mechanic authorized ordering a new transmission due to the fact that the transmission would not come out of gear.
Transmission randomly does not want to go in the right gear. The vehicle then feels like it is almost stopping and jerking hard while the vehicle then finds the correct gear and starts working properly again a weird noise also seems to randomly come for the engine or transmission. I have not been able to find a trigger or what makes the transmission do this, it seems completely random. I have taken it to two different dealerships and both said they could not duplicate the problem. The second time I took it in they took it on a test drive said they heard the noise and kept my vehicle overnight, the next day he called and said nothing is wrong don't worry about it. As we were leaving the dealership another service advisor came up and stated that they have several complaints about this and they do not know how to fix the issue so they are all advised to state they can not duplicate the problem so that people do not start returning their cars. He also stated to file a compliant so that Chrysler will do something about the issues with the transmissions
The contact owns a 2018 Jeep Cherokee. While driving 30 mph, the transmission overheated and the check engine, anti-lock brakes, and emergency warning indicators illuminated. Additionally, there was an abnormal burning odor. The vehicle was taken to a local dealer (hawk Chrysler Dodge Jeep, 7911 roosevelt rd, forest park, il 60130) where it was diagnosed that the pmc module needed to be reset. The vehicle was repaired, but the failure recurred. The vehicle was taken back to hawk Chrysler Dodge Jeep. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The failure mileage was 535. Updated 8/21/18
A D V E R T I S E M E N T S
- Herlong, CA, USA