4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2018 Jeep Cherokee body / paint problems

body / paint problem

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2018 Jeep Cherokee Owner Comments

problem #2

Jul 012023

Cherokee

  • miles

A D V E R T I S E M E N T S

In the beginning of July, the parking brake engaged on its own and a warning came up on the dash. It took some jockying to get the brake to disengage but it continued to happen. We took it to the dealer where purchased who told us that the parking brake control module was damaged by water and that bedause of this the extended warranty that we purchased for a few thousand dollars would not cover it (even though we were told it covered everything). The dealer wanted $2000 to fix it. I took the Jeep to a qualified mechanic whom I deal with, and he replaced the the control unit. We picked up the car and a week or so later the brake came on again. We took it back to the mechanic who dug deeper and found out that the body of the car was leaking, and water had run down and into the control unit again. It is now November (going on five months!) and we still do not have the car back because he is waiting for the part to come in. I'm a pretty patient person but this is ridiculous. I'm paying for a car that I haven't had for five months and then I'm told this is a common issue with Jeeps and no warranty will cover it. I sincerely beleive this should be arecall issue by Jeep. Especially when they cannot get me a part to fix it for months! Any help you can render is much appreciated. Thanks

- Mount Laurel, NJ, USA

problem #1

May 072019

Cherokee

  • 52,000 miles
The contact owns a 2018 Jeep Cherokee. The contact stated that the cosmetic panel on the front driver's side door that went from the bottom to the top of the window, flew off while driving about 65 mph. The contact called the landers Chrysler Dodge Jeep Ram of norman dealer (405-321-8228, 481 N interstate dr, norman, ok 73069) where it was stated that the failure was a known issue. The failure was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 52,000. The VIN was not provided.

- Purcell, OK, USA

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