10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
30,909 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2017 Jeep Cherokee Owner Comments (Page 12 of 15)

« Read the previous 20 complaints

problem #68

Jul 052019

Cherokee

  • 40,000 miles

A D V E R T I S E M E N T S

While driving down the road my car displayed service shifter and all the lights on my shifter were lit up.

- Galway, NY, USA

problem #67

Jun 012019

Cherokee

  • 40,000 miles
The rear back up camera cuts out while backing up and goes to static.

- Manassas, VA, USA

problem #66

Jul 032019

Cherokee

  • 25,400 miles
Low oil indicator never came on.the vehicle randomly shuts down, when the oil is to low without any indication light coming on that the oil is low. This has been a common problem to the point where the dealers know exactly what the issue is. My vehicle shut down without warning in the middle of the road when turning right and indicated that I needed to put it in park and restart it. I checked the oil and it was almost dry! I added oil and will be taking it into the dealership! this Jeep only has 25K miles on

- Saint Helens, OR, USA

problem #65

Jul 032019

Cherokee

  • 22,000 miles

A D V E R T I S E M E N T S

Car has been in shop numerous time shifter service 3 times alternator engine 4 times, new tires needed at 20,000 miles etc. Stops working shuts off numerous times on highway in motion!!!

- Quincy, MA, USA

problem #64

Jul 032019

Cherokee

  • 33,700 miles
2017 Cherokee had a "service shifter" alert pop up and all the lights on the shifter lit up red. Have 33,700 miles. Alert came on driving straight on a city street. I wasn't far from work, so as soon as I pulled in I put it in park turned off the engine waited a few minutes keeping my foot on the brake and restarted it to make sure it had gone into park. (lights were all red, so while I knew I had it in position I wanted to be sure) I also placed my parking brake to be on safe side.

- Independence, MO, USA

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problem #63

Jun 272019

Cherokee

  • 32,000 miles
Shifter keeps coming up with error and shows on screen and all lights light up on shifting panel while moving or sitting still. If you stop car and turn off, then turn back on seems to reset.

- Lake City, SC, USA

problem #62

Jun 242019

Cherokee

  • 37,000 miles

A D V E R T I S E M E N T S

I bought this car new in December of 2016. It is a 2017 vehicle that just has 37K miles on it and the prndl shifter and connector needs to be replaced.it also needs a number 2 ignition coil. This is a new car....it should not be having all of these problems. The vehicle was in motion when I pressed the accelerator and the car just started shaking and would not accelerate while driving on the highway. I could hear a knock in the engine when I tried to accelerate. Why hasn't this car been recalled for this??

- Charlotte, NC, USA

problem #61

Jun 262019

Cherokee

  • 16,000 miles
While driving the service shifter light comes on and every light on the gear indicator lights up. Dealer says they do not know. After vehicle has been turned off it went away. Dealer told me we are fine to drive if it doesnt come back

- Mendota Heights, MN, USA

problem #60

Jun 262019

Cherokee

  • 78,000 miles
Service shifter message keeps coming up and all lights on gears turn red and I have seen a lot of complaints on this model Jeep. It happens when switching gear, parking, driving. It needs to be recalled!

- Detroit, MI, USA

problem #59

Jun 202019

Cherokee

  • 600,000 miles
Message on dash came up saying service shifter. All lights on around the shift stick. Called dealer N they say it's a 'common problem with Jeep' and I need a shifter module N wiring. I looked it up on internet N there are many groups with this complaint. Some say their auto died while driving or gears won't shift right. Why no recall?? apparently it's been going on for few years. They need to fix the problem! I was driving and when warning comes on the mph N stuff doesn't show on dash N lights are lit up on gear. Very distracting!

- Pinetop, KY, USA

problem #58

Jun 202019

Cherokee

  • 2 miles

A D V E R T I S E M E N T S

Driving to work this morning, turn into a busy road and my lights started flashing on the dash and said that you can't shift gears while in motion.. obviously I hadn't done that.. took 3 mins just to get the car to turn off since everything was locked up.. let it sit once off, didn't want to start.. did it again and finally it started and the lights were no longer lit up! do the recall already! obviously with all the other complaints it's a Jeep issue, not an operator issue..

- Wheatfield, IN, USA

problem #57

Jun 152019

Cherokee

  • 66,000 miles
Service shifter warning, shifter lights from prnd, while in drive

- Charlotte, NC, USA

problem #56

Jun 162019

Cherokee

  • 32,000 miles
"service shifter" automatically popped on while driving on a public street. Went home was able to reverse and park. Turned off car let it sit for 2-3 mins and it no longer popped on. Dont think it's under warranty

- Ringgold, GA, USA

problem #55

Jun 102019

Cherokee

  • 42,000 miles
Service shifter warning light came on and all red lights on by my gear shift came on while I was driving. When I stop the car and restart it everything is normal for about 30 miles then it does this again. I have read lots of complaints on this. It needs to be a recall.

- Robstown, TX, USA

problem #54

Jun 082019

Cherokee

  • 50,000 miles
Takata recall my Jeep is a 2017 and has had nothing but problems. The thermostat sensor to the transmission feeling like it can't even support the vehicle to my RPM going all the way up to 6000 when going up hill that makes my car sound like it's going to blow up now my service shifter light is on. Every time I take it to the dealership they run 'updates' this does nothing at all.

- Cadiz, OH, USA

problem #53

Jun 082019

Cherokee

  • 21,000 miles
While driving I hear a notification bing and the dash says 'service shifter' and all the shifter's indicator lights are solid red. Apparently this happens a lot and restarting the engine only temporarily resets the computer to acceptable.

- Colorado Springs, CO, USA

problem #52

Jun 052019

Cherokee

  • 62,000 miles
Service shifter light came on when driving G home, I can't see my speed.

- Lupton, AZ, USA

problem #51

Jun 032019

Cherokee

  • 63,000 miles
'service shifter' message while driving. All the lights on the shifter come on; prnd. Message goes away once the vehicle is restarted. I have heard nothing but complaints about this and nothing is being done.

- Saint Albans, VT, USA

problem #50

Mar 292019

Cherokee

  • 41,500 miles
For no apparent reason the "service shifter" message appears on the instrument panel blocking most other active driving information and all dots on the shifter housing become red. See pics. This has occurred countless times since we purchased the vehicle in 2018, but does not appear to affect it's driving capability. I have combed through countless Jeep forums on the internet and would say it is a very common problem however with no clear solution. Jeep has failed to address this ongoing issue and I am uncertain of the potential risk I am taking by continued driving of this vehicle and what effect this actually has on the vehicle and its future drivability

- Mansfield, TX, USA

problem #49

May 272019

Cherokee

  • 44,797 miles
Service shifter message came on. All the lights on shifter are red. I was in my drive about too run an errand

- Greenville, NC, USA

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