10.0

really awful
Crashes / Fires:
3 / 1
Injuries / Deaths:
3 / 0
Average Mileage:
30,909 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2017 Jeep Cherokee Owner Comments (Page 10 of 15)

« Read the previous 20 complaints

problem #108

Dec 302019

Cherokee

  • 46,201 miles

A D V E R T I S E M E N T S

Service engine light is coming on. We just bought this on 12/28/2019 with 46198 miles. Sifter issues. Light came on as driving down the highway at normal speed.

- Lees Summit, MO, USA

problem #107

Dec 042019

Cherokee

  • 32,000 miles
If it is below freezing outside, my gas door will not open. When I press the open button inside my car, it makes a sound as if it is trying to open, but will not budge. Even when I try to open it manually, it won't open without extreme force and several minutes of trying. My gas door has popped off twice due to this issue and trying to get it open.

- Wheeling, WV, USA

problem #106

Dec 062019

Cherokee

  • 28,000 miles
There is a shifter error that comes up on dashboard and all lights come up on the shifter stick while driving the car. This happened to me twice over one night while I driving and I am concerned with the safety of my vehicle. See links below. Https://www.NHTSA.gov/vehicle/2017/Jeep/Cherokee/SUV/4WD https://www.cargurus.com/cars/discussion-T68742_ds990296 https://www.cargurus.com/cars/discussion-T68742_ds947921 https://www.jeepforum.com/forum/F309/service-shifter-mil-15-diesel-3768705/

- Fort Collins, CO, USA

problem #105

Dec 032019

Cherokee

  • 49,483 miles

A D V E R T I S E M E N T S

My 2017 Jeep Cherokee trailhawk keeps giving me a "service shifter" light/warning. This has happened several times. The lights or warning goes away when I turn my Jeep off and I restart it. I called and went to the dealership and was told I had to take the Jeep when the warning comes up but it is hard to get it there as it usually happens when I am not near the dealership. This issue has happened while in park, driving on the highway and on city streets. I was told by the dealership that they don't cover fixing the issue.

- Lake Elsinore, CA, USA

problem #104

Dec 022019

Cherokee

  • 5 miles
Service shifter notification popped up on the dashboard. Reading forums it seems like a common issue with Jeep. This issue can be fatal and should be addressed. Jeep dealerships replace the shifter but that often does not address the issue, but costs the owner money.

- Lowell, MI, USA

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problem #103

Nov 282019

Cherokee

  • 5 miles
When driving, an error message popped up and said "service shifter". on the gear shift, all of the lights lit up red (parking, neutral, 1st, 2nd, drive, and reverse). I immediately pulled over. After I restarted the car, it went away. I went online to see if this was a common problem, and there are all kinds of complaints. Many of which, Jeep had no idea how to fix. Most complaints also stated that it went away, only to come back after another 1000 miles or so. If there are so many complaints, and Jeep is obviously having a problem identifying why, shouldn't this be a recall? there is obviously a fault in their product or wiring. This is going to cause serious accidents and/or lawsuits. Please help.

- Lewisville, TX, USA

problem #102

Nov 282019

Cherokee

  • 28,000 miles

A D V E R T I S E M E N T S

My gear shift prnd letters will randomly light up with a warning being displayed saying service shifter. The light comes on randomly while driving or while parked. The light shuts off when the car shuts off and turned back on but comes on randomly again periodically.

- Apo, AE, USA

problem #101

Nov 292019

Cherokee

  • 20,000 miles
Service shifter light comes on and shifter lights all turn red. Initially would reset after restart, now stays on. Started at 20,000 miles, now at 32,800.

- Penryn, CA, USA

problem #100

Nov 242019

Cherokee

  • 16,122 miles
Dash indicates service shifter, all P-R-N-D gear light comes red. Second time in a month now.

- Wayne, NJ, USA

problem #99

Nov 192019

Cherokee

  • 36,000 miles
It keeps saying swift shifter. All of the lights come on where I shift from drive to reverse

- Newport Richey, FL, USA

problem #98

Apr 062019

Cherokee

  • 24,000 miles

A D V E R T I S E M E N T S

While in motion- car chimes, all lights on shifter illuminate, dash reads "service shifter" has happened intermittently since March 2019 and as recently as November 2019. Taking car in to be checked on 11/20/2019.

- Staten Island, NY, USA

problem #97

Oct 172019

Cherokee

  • 35,500 miles
Vehicle exhaust system has rotten egg smell. Car has been taken to Jeep dealer 34 times and they have not been able to fix car.

- Boone, NC, USA

problem #96

Nov 012019

Cherokee

  • miles
The shifter is going out with 47000 miles in it and no recall or anything.so one day it will not go in gear.

- Eddyville, KY, USA

problem #95

Oct 272019

Cherokee

  • 23,000 miles
Service shifter warning light comes on while driving. Resets when vehicle is restarted

- Belton, TX, USA

problem #94

Oct 202019

Cherokee

  • 50,000 miles
Alternator is dead on 2017 Jeep Cherokee at roughly 50K miles. Was brand new when purchased in March 2017 & have had service shifter message pop up several times. Car has turned off while driving. And now alternator has died. Took to dealership every time vehicle had an issue. Dealership did a software update. Couldn't explain why car kept turning off while driving. Now at almost 3 years old & 50K miles the vehicle needs a new alternator.

- Atlanta, GA, USA

problem #93

Oct 162019

Cherokee

  • 28,850 miles
Service shifter message popped up. All lights on shifter came on.

- Inman, SC, USA

problem #92

Jun 082019

Cherokee

  • 43,000 miles
The shifter service light comes on and all the lights on the gear shift light up red. I have to turn the car off and then on again to shift gears. It happens at random times on a regular basis. I'm listing the first time it happened, but it happens more and more.

- Katy, TX, USA

problem #91

Oct 072019

Cherokee

  • 22,790 miles
I put my car in drive after backing up and all the lights on the shifter illuminated and I got the notice to "service shifter ". I turned the car off and restarted and the shifter was normal again.

- Henryville, PA, USA

problem #90

Sep 022019

Cherokee

  • 31,745 miles
Service shifter warning came on and gear shift lights are all red on P, R, N, D - this was while in motion going down the road

- Livingston, LA, USA

problem #89

Oct 042019

Cherokee

  • 20,000 miles
I keep getting a service shifter warning while driving my Jeep. All the lights for the shifter light up (D, N, R and P). I have to pull over and restart the car off to dismiss the warnings.

- Worcester, MA, USA

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