The contact owns a 2017 Jeep Cherokee Trailhawk. The contact stated that a message stating that the 4-wheel drive function had failed. The contact discovered NHTSA Campaign Numbers: 23V411000 (Engine and Engine Cooling) and 20V699000 (Engine and Engine Cooling) however their VIN was not included. The contact had not taken the vehicle to the dealer as of yet. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 69,000

- Las Vegas, NV, USA

The contact owns a 2017 Jeep Cherokee. The contact stated that while operating the vehicle, the transmission warning light illuminated. The vehicle was towed to the local dealer who replaced the transmission shifter. Later while driving, there was smoke coming from under the hood. The vehicle was taken back to the dealer who diagnosed that the engine was faulty and needed to be replaced. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 97,000.

- Willimantic, CT, USA

The contact owns a 2017 Jeep Cherokee. While driving 15 mph, the vehicle stalled without warning. The contact stated that the vehicle was able to restart on the third attempt. The contact stated that the oil level was checked and he discovered that the engine oil level was low. The contact stated that the vehicle was using excessive oil. The contact called Jeep Chrysler Dodge city at (203) 531-0505 (located at 631 West putnam avenue, greenwich, ct 06830) and was waiting to schedule a diagnostic appointment. The manufacturer was notified of the failure and opened a case. The failure mileage was 23,300.

- Harrison, NY, USA