This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After starting car in morning, the shifter was put into drive. While shifter was in drive the light beside shifter was blinking. Then a message popped up on the dash saying to put the vehicle in neutral or park. Vehicle was put in park, then back in drive and a check engine light came on, the check engine light code was U0001 for a can C bus. When pushing on the accelerator pedal the car was lagging and did not seem to respond the same as it usually would. Took vehicle to dealer and explained what had happened. The dealership said they could not find the root cause. They cleared the code and let me leave.
Backing up my Jeep and the service shifter message appeared in the dash and red lights came on the by the shifter. I put it back in park and restarted my Jeep. Lights and error message went away.
2017 Jeep Cherokee. The service shifter comes code comes on driver dash panel display. Brought to dealer within 1st two weeks of purchase of of a certified pre-owned vehicle with under 20,000 miles. Dealership initially wasn't able to replicate the issue and therefore the issue was not addressed. Within a few days, issue happened again. Brought back to dealership and they found the error code. However, after a few more weeks, the issue occured again and then they were able to finally say it was under warranty and would be fixed and that it was a shifter issue. Now, months later, while driving, the car just stopped with a shifter error on the dash. I was able to pull over and stop the vehicle and re-start the vehicle after a few attempts and the code is no longer there. We immediately called the dealer and garaged the car for almost one week until the appointment. " the car was taken to the dealership and I am now told it is still a shifter issue and that it is not under warranty. I am not sure how this is not covered under a powertrain warranty. The car lost power while were driving. Luckily, we were only in our neighborhood. I am concerned that the shifter is faulty and even if paying out of pocket will not rectify the issue. There are lots of similar reports file here on the NHTSA site for the 2017 Jeep Cherokee. I would like this documented here in the event there is a safety recall or future incident with this vehicle. The dealership was central in norwood,
- Norfolk, MA, USA
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Service shifter warning came on in instrument panel and all red lights on gear panel were lit up as I was shifted from reverse to drive backing from my driveway.
On 10/7/2020 the service shifter light came on and all lights on the shifter turn red as I was getting onto interstate 88 in Illinois. On 10 /8/2020 it came on again while driving down a city street. Have read about this happening to others and causing wrecks.
The contact owns a 2017 Jeep Cherokee. The contact stated that while operating the vehicle, the service shifter message remained illuminated. After turning off and restarting the vehicle, the message disappeared. The vehicle was taken to the local dealer parkway Chrysler Dodge Jeep Ram located at 311 commercial pkwy, dover, oh 44622, and the transmission shifter cable was replaced. The failure was remedied. The manufacturer was notified of the failure. The failure mileage was 24,000.
Our brand new vehicle has been in for maintenance several times, due to service shifter and service 4X4. This is all due to a faulty shifter bezel and faulty wiring to the shifter bezel. This is a common issue and well known if you do google searches on this vehicle. Can this be looked into" its not fair for the customer and definitely an issue if the dealer knows exactly what the issue is before receiving the car. Make this a recall already. Why is this an issue" because it prevents the vehicle from being thrown into 4X4 and also causes some vehicles to loose control from what I am reading. In my case, my vehicle can not go into 4X4.
My 2017 Jeep Cherokee has 32,000 miles on it and suddenly my "service shifter" message came on. I took it to the dealership and they told me they have had several Jeep that have had this problem. It is going to cost me over $300 to repair this error message. I feel this is a defect in the vehicle and wanted to make sure my complaint is recorded. This repair that no one seems to really know much about is a very serious hit to my family's budget.
Transmission lost power and loss of propulsion will not engage in park., had no warning, stranded 477 miles from home. Having someone from Colorado coming to tow it back to Colorado. There is a recall for this issue with Jeep but mine was not encluded. Stopped for gas went to take off to get on interstate and quit. And here we sit. It had a recall in September 2017 for a shift control module plus transmission update which we had done, wasn't no issue till today. Seems it's a problem in Jeep. Thank you.
The service shifter message has been coming on and all the lights on the shifter come on as well. The past 10 days the car has completely shut down (no power) while driving. Then when I try to restart it has taken a bit before it will start. I have had to turn hazard lights on in middle of road where I am stopped. This has happened 3 times in the past 10 days. Dry weather, going approximately 30 to 40 mph. No recall but I see many of these same issues online in blogs.
The shifter does not shift the gears correctly not communicating to the engine all lights are red on shifter gear making it unsafe to drive. The windshield wiper hose was never added to passengers side making visibility hard in slush or winter weather with only the driver side hose hooked up it doesn't clear the windshield properly
The contact owns a 2017 Jeep Cherokee. The contact stated that the service shifter warning light illuminated on several occasions. The contact took the vehicle to eastgate Chrysler Jeep Dodge Ram (500 shadeland ave, indianapolis, in 46219; (317) 352-9361) who were unable to identify the cause of the failure due to there not being a warning light illuminated. The contact stated that the vehicle was taken back to the same dealer who replaced the shifter and the wiring housing. The failure persisted. The contact stated that she noticed that when it was cold outside they noticed that the driver's side front door was extremely difficult to open. The contact stated that once the temperature was warmer, she could hear water moving around inside the door. The contact stated that an appointment was scheduled to have the vehicle inspected. The manufacturer was not made aware of the failure. The approximate failure mileage was 516.
Service shifter light constantly comes on. 2017 Cherokee has been hapenning since 20,000 - now have 30,000. Have seen and heard horror stories. Dealer says no issues. Wants to charge for repairs.
Service shifter light comes on & all lights in gear select come on. This the third time this has happened. I can only find invoices for two times. Each time this has happened the vehicle was in motion.
The service shifter light keeps coming on took it to the dealer they said it needed an update they did that 2 days later the same thing. Took it back now they have to replace the whole shifter and components says it is not covered under warranty. Happens when driving at any speed.
Since about 5K miles my service shifter light comes on periodically. Dealership notified and said there's no codes so don't worry with it. Now every time I make a left turn it comes on. Clears when you turn vehicle off and back on until next left turn. Now I have 122K on it still happens. Sometimes it will cause erratic acceleration. At a stop light it will turn on the parking brake and kill the engine. Again clears with turn off
When I start my car the display on the dashboard shows 'service shifter' and all the gear name lights on the shifter light up red. The notification on the display will not go away and the lights will not turn off until the engine is turned off. This happens if the vehicle is stationary when the engine is turned on and sometimes will happen randomly whole the vehicle is in motion. Often this will happen as I am in the process of braking to park and turn the vehicle off. This happens at various speeds, but most often at lower level speeds in residential areas.
A D V E R T I S E M E N T S
- Gulfport, MS, USA