10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
18,733 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2017 Jeep Cherokee body / paint problems

body / paint problem

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2017 Jeep Cherokee Owner Comments

problem #8

Mar 012024

Cherokee

  • miles

A D V E R T I S E M E N T S

Driver and passenger floor board become wet when it rains. Soaked to the point of molding so much moisture is in the floor and vehicle. The windshield leaks from the inside from the top/outside and interferes with visibility.

- Clinton, SC, USA

problem #7

Dec 102022

Cherokee

  • miles
Every time it rains, water leaks into the rear of the vehicle through the ceiling and cracks on the side. As a result, water is soaking through the ceiling, rear speakers and trunk. This is causing mold and deterioration of all parts below the spare tire and is a safety issue.

- Rogers, AR, USA

problem #6

Jun 032020

Cherokee

  • miles
I have a photo of this sticker. Inside on the car's body frame of the driver's side of my 2017 JEEP, there is a sticker that says: THIS VEHICLE MAY INCLUDE MERCURY -- added devices installed by the manufacturer: Video display (which I have to touch to operate the radio and phone call free feature) Navigation/Camera Display (which I have to touch to operate the radio and phone call free feature) HDI Headlamps (which I touch when I wash my car) Remove devices before vehicle's disposal. Upon removal of devices, please reuse, recycle or dispose as hazardous waste. When I travel (on a straight road like Interstate 5 in Washington and Oregon) for more than 3 hours, I get nauseous, dizzy, and do not feel well for hours afterwards. This has been an on-going scenario. I had asked my mechanic to check the AC system, clean all of the vents, and replace the filters and it still did not fix my reaction to driving in the car or being just a passenger. This is unacceptable! Please recall and rectify this hazardous situation immediately among all owners of a 2017 JEEP. Why it is always in the hands of the consumer to make things right" Why can't corporations just do the right thing for its customers and the earth" This blatant irresponsibility and corporate greed is getting so old. FYI: Health Effects of Mercury Exposure The inhalation of mercury vapour can produce harmful effects on the nervous, digestive, and immune systems, lungs and kidneys, and may be fatal. The inorganic salts of mercury are corrosive to the skin, eyes and gastrointestinal tract, and may induce kidney toxicity if ingested. [March 31, 2017] https://www.who.int/news-room/fact-sheets/detail/mercury-and-health#:~:text=Health%20effects%20of%20mercury%20exposure&text=The%20inhalation%20of%20mercury%20vapour, induce%20kidney%20toxicity%20if%20ingested. https://www.epa.gov/mercury/health-effects-exposures-mercury https://www.atsdr.cdc.gov/sites/toxzine/mercury_toxzine.html COMPLETED FORM 09/16/2021

- Portland, OR, USA

problem #5

Feb 252021

Cherokee

  • 53,345 miles

A D V E R T I S E M E N T S

Water was found puddling the driver side floor board and driver side passenger floorboard. There was found that the factory did not seal a seem between the wheel well and the firewall causing the leak. Evidently this was a common problrm according to Jeep forums. The standing water is very hard to get out and is causing fowl smell. All of this occurs after I had taken my vehicle through its first automatic car wash.

- Knoxviile, TN, USA

problem #4

Apr 212017

Cherokee

  • 516 miles
The contact owns a 2017 Jeep Cherokee. The contact stated that the service shifter warning light illuminated on several occasions. The contact took the vehicle to eastgate Chrysler Jeep Dodge Ram (500 shadeland ave, indianapolis, in 46219; (317) 352-9361) who were unable to identify the cause of the failure due to there not being a warning light illuminated. The contact stated that the vehicle was taken back to the same dealer who replaced the shifter and the wiring housing. The failure persisted. The contact stated that she noticed that when it was cold outside they noticed that the driver's side front door was extremely difficult to open. The contact stated that once the temperature was warmer, she could hear water moving around inside the door. The contact stated that an appointment was scheduled to have the vehicle inspected. The manufacturer was not made aware of the failure. The approximate failure mileage was 516.

- Indianpolis, IN, USA

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problem #3

Aug 182020

Cherokee

  • 50,000 miles
The contact owns a 2017 Jeep Cherokee. The contact stated the service shifter message displayed on the instrument panel. Additionally, there was water entering the vehicle at the wheel hub liner at the bolt head. The carpet was wet from water intrusion into the cabin of the vehicle. The contact stated the rain water caused the vehicle to rust. The vehicle was taken to two independent mechanics where the contact was informed that the shifter needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The manufacturer was contacted but, no further assistance was provided. The contact stated the failure was like service bulletin: 2301516 a. the failure mileage was 50,000.

- Bradenton, FL, USA

problem #2

Jun 272020

Cherokee 4-cyl

  • 45,000 miles
Vehicle was in an accident on 06/27/2020. The vehicle was traveling at approximately 45 mph on a road flipped 6-8 times and impacted 3 trees. No airbags were deployed.

- Raeford, NC, USA

problem #1

Jun 202017

Cherokee

  • 1,000 miles
The rear view mirror create a doble vission its intended to dim if someone behind cams whit hig beams on to reduce the brightnes whit the doble mirror or shadow that creates but on thus case on day light that mirror creates a doble shadow or doble vission confiusing the vission I nees to be investigate and examin the rear view mirror if its been made it whit careles because it cams whit 911 and assist buttons or if need to ve replaced because cn cause any tipe of accident at the time to pass or back up becausw the doble vission that make

- Edison, NJ, USA

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