10.0

really awful
Crashes / Fires:
5 / 4
Injuries / Deaths:
0 / 0
Average Mileage:
28,774 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2016 Jeep Cherokee Owner Comments (Page 1 of 15)

problem #288

Nov 132024

Cherokee

  • miles

A D V E R T I S E M E N T S

Started hesitating and did it at random times. I had a tune up done and it continued. I thought it was the transmission and took it to the transmission shop and they didn-??t find anything wrong with the transmission. Started losing power and hesitation became worse while in traffic. Now it-??s hesitating while stopped at the traffic light and not accelerating when taking off from a complete stop and not accelerating while merging. I brought it to the dealership in Lakeport, Ca. 95453. When I brought it to them the start stop warning lights were lit up on the dash. The start stop feature is creating the problem. I-??m being told by the dealership that they can-??t disengage the start stop feature. This is a safety hazard and I-??m concerned it-??s going to create engine problems. Apparently it-??s a nationwide issue. The start stop feature needs to be recalled and fixed.

- Clearlake Oaks, CA, USA

problem #287

Nov 022023

Cherokee

  • miles
Cracked windshield. No visible impact mark. Parked car at home and when came back out there was small crack coming from bottom driver side going up. Later on when actually driving the vehicle the crack randomly started getting bigger and went further up and then split to the side until reached edge of windshield.

- Vienna, WV, USA

problem #286

Nov 042024

Cherokee

  • miles
2 weeks ago, I was driving my Jeep and stopped for a train. The Jeep suddenly cut off. I put it in park and it started right up. After the train passed, I drove approximately 200 feet to the next stop sign and it cut off again. It restarted, but I haven't driven it for any distance since then because I'm afraid it will cut off on the highway while I'm going to work or elsewhere. All maintenance is current and fluids are correct.

- Zuni, VA, USA

problem #285

Oct 202024

Cherokee

  • miles

A D V E R T I S E M E N T S

While driving the Vehicle the gear attempted to go into 4WD by itself. I pulled over and at that time I could not shift the car into drive or park. I believe the transmission or gear shift is having an issue. No warning lights go on the dashboard and it will stall while driving on the highway which caused an extreme safety hazard.

- Wheat Ridge, CO, USA

problem #284

Jul 092024

Cherokee

  • miles
The Vehicle stops abruptly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.

- Portland, MI, USA

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problem #283

Sep 252024

Cherokee

  • miles
The Vehicle stops abrutly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.

- Portland, MI, USA

problem #282

Aug 292024

Cherokee

  • miles

A D V E R T I S E M E N T S

The jeep has stalled out few times just stops running no reason then starts up after a few minutes very unsafe my son was driving jeep and just died on him middle of the road. Luckily a police crusier helped him off the road. Been in the shop for this nobody can find anything

- Philadelphia, PA, USA

problem #281

Sep 032024

Cherokee

  • miles
On two occasions within 5 days while driving the vehicle, (the vehicle was in motion) it suddenly stopped and the would not accelerate making a whining noise as if the car was in Neutral. The dashboard then said to put the car in Park. or Shift to Park. I tried to turn off the vehicle and it didn't immediately want to restart, it was full of gas but sounded like it was empty. I was able to finally turn it on.

- Bowling Green, OH, USA

problem #280

Jul 172024

Cherokee

  • miles
While driving the vehicle I encounter a loss of driving power, then the check engine light comes on and the service 4 wheel drive indicator comes on. The loss of power while I'm driving creates an unsafe condition because i am driving on the highway among other vehicles when this occurs. This happens to me at least once per day while i am driving and on one particular day it occurred six times. The problem has not been reproduced or inspected.

- East Orange, NJ, USA

problem #279

Jul 122024

Cherokee

  • miles
The -??service 4WD-?? light came on in my vehicle, and upon taking the vehicle to Faricy Boys, I was informed I need to replace the PTU in my car. After looking into this, this appears to be an extremely common problem in Jeeps. Though my vehicle is not on the current recall list for this issue, I believe it should be.

- Guffey, CO, USA

problem #278

Jun 212024

Cherokee

  • miles

A D V E R T I S E M E N T S

Jeep completely shut down while driving and cars behind me almost crashed all lights came on would not shift back into gear very scary had to call tow truck. This is the second time.

- Lake Havasu City , AZ, USA

problem #277

Jun 182024

Cherokee

  • miles
I was driving and the vehicle cut off, said service shifter and had to put in park, and restart. I was in the middle of traffic and was luckily able to pull over. It started after stuttering a few times. But I-??m now scared to drive it.

- Williamsport, PA, USA

problem #276

Apr 282024

Cherokee

  • miles
i was sent an email saying my car was being recalled

- Milwaukee , WI, USA

problem #275

Apr 272024

Cherokee

  • miles
While driving the vehicle will loose power unexpectedly. Then it will gain power again. It has happened several times and I have taken it to the dealer several times and they have not been able to recreate it. They say there is no error codes that they can find. This problem has occurred while going through intersections and on highways. We have had several miss-incidents because of this problem. Have heard from others this issue is a common problem with the Jeep.

- Panama City, FL, USA

problem #274

Apr 012024

Cherokee

  • miles
I am not sure what component, system failed or malfunctioned but my vehicle is available to be inspected. My SUV has cut off on me several times while the vehicle is in drive gear and I was driving on the highway. It also cut off on me while I was in motion and turning the vehicle to the right. The vehicle cutting off caused me to run into a curb and I was thankful that there weren't any pedestrians on the sidewalk. My safety is at risk because I never know when the vehicle will cut off while I'm driving. I have taken the vehicle to try to figure out whats wrong with it and why it keeps cutting off without warning. There are no lights on the dash. However when the vehicle cuts off, "Service Shifter" comes on. Once I restart the vehicle the warning light goes off.

- Baltimore, MD, USA

problem #273

Oct 012023

Cherokee

  • miles
The shifter causes an error whenever I shift into drive. An alert comes up on the dashboard making the dashboard inaccessible and the PRNDL lights up red. The alert says "service shifter."

- Baltimore, MD, USA

problem #272

Feb 202024

Cherokee

  • miles
Service Shifter Warning. Took to the dealership and was told there was a notice, no recall on the shifter bezel system. They said the shifter bezel harness system is bad and I had to replace it for over $400. If this is a known Jeep wide safety issue why is there no recall?

- Port Deposit , MD, USA

problem #271

Jun 062023

Cherokee

  • miles
I have been trying to get into my dealer for months concerning this recall they continue ton give me the run around and have been no help

- Buffalo, NY, USA

problem #270

Jan 152024

Cherokee

  • miles
No accident but my Jeep Cherokee has a gushing leak - Oil Housing Filter is leaking oil straight into my engine - Auto shop informed me it is extremely dangerous and I cannot drive my car as it could cause my engine to catch fire, I am not without a car. I got quoted $847.70 - higher $800's to fix this. It is shown that there have been past recalls on other jeeps due to this. I have no way to pay for this. Jeep's engine light is on now and won't go over 40 MPH

- Iowa City, IA, USA

problem #269

Sep 012023

Cherokee

  • miles
After getting catalytic recall done my car has had delay and hesitation. The car is extremely hot underneath it and is loud while accelerating and idling. Have taken it back to the original dealership for the issue and they continue to say nothing is wrong.

- Orange Park, FL, USA

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