10.0

really awful
Crashes / Fires:
2 / 3
Injuries / Deaths:
1 / 0
Average Mileage:
28,149 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Jeep Cherokee electrical problems

electrical problem

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2016 Jeep Cherokee Owner Comments (Page 1 of 14)

problem #267

Dec 012024

Cherokee

  • miles

A D V E R T I S E M E N T S

While driving doe the highway the Dashboard lights go out and headlights turn off. Headlights and bulbs go out frequently. Rear license plate lights go out even after bulb replacement. Kicks cruise off while driving and shift gear control warning.

- Huron , SD, USA

problem #266

Dec 202024

Cherokee

  • miles
The outside body of the vehicle is leaking, which is causing the Park break module to short circuit. This is causing my vehicle to suddenly stop and lock up.This has happened three times so far.

- Boiling Springs, SC, USA

problem #265

Nov 132024

Cherokee

  • miles
Started hesitating and did it at random times. I had a tune up done and it continued. I thought it was the transmission and took it to the transmission shop and they didn-??t find anything wrong with the transmission. Started losing power and hesitation became worse while in traffic. Now it-??s hesitating while stopped at the traffic light and not accelerating when taking off from a complete stop and not accelerating while merging. I brought it to the dealership in Lakeport, Ca. 95453. When I brought it to them the start stop warning lights were lit up on the dash. The start stop feature is creating the problem. I-??m being told by the dealership that they can-??t disengage the start stop feature. This is a safety hazard and I-??m concerned it-??s going to create engine problems. Apparently it-??s a nationwide issue. The start stop feature needs to be recalled and fixed.

- Clearlake Oaks, CA, USA

problem #264

Dec 092024

Cherokee

  • miles

A D V E R T I S E M E N T S

My car has 123,000 done everything by book. Been report issues for over yr. Car almost got my killed by not stopping, turning, jerking on Accelerating and decelerating when shifting. All my motor mounts, transmission mount busted, messed up suspension control arm, ball joints, struts, axle, brakes all once. Drained battery. Spent 4500. Then my service shifter just came on. So back at shop. This is insane my shifter should last life time of my car. Due to the damage of that it cause a downfall of front end issues. This is well known issues of Jeep 2016 but not mine for a recall. It has cost me thousands and should not be happening at 122,000 miles. Car is at dealership again now and i have rental so not sure what that will cost. This started 2/11 not codes just could tell already filed reports with you all. My brakes lasted years, rotors was changed 2/11 hoping it helped per papers already damaged due to all this other crap. I-??m very upset my car shouldn-??t be having all these issues at 122,000 we are 1 car family

- Antioch, TN, USA

problem #263

Dec 012024

Cherokee

  • miles
On my 2016 jeep Cherokee limited my 4WD needs service along with my shifter popping up every now and then ref needing service -?? all lights turn red and flash-?? Code: C14A7 - 97 Ptu motor Obstructed or blocked Google shows recall but when I look it up it shows not on my model.. Why ? Miles :114000 I-??m very disappointed.. will not recommend a Jeep again-??

- Cushing , OK, USA

problem #262

Dec 032024

Cherokee

  • miles
The thing died randomly and locked the steering wheel. Dealer can-??t recreate the issue and said they cant fix it. I pay monthly on this thing that cant be fixed?

- Rochester Hills, MI, USA

problem #261

Dec 022024

Cherokee

  • miles

A D V E R T I S E M E N T S

Vehicle lost power while in traffic was running weird jerking check engine light came on A! Light came on vehicle wouldn't stay running. Codes read Catalyst system efficiency. Recall u90 issues Recall u67 issues code p0430, p0300, p0175, p0174

- Lima, OH, USA

problem #260

Apr 092023

Cherokee

  • miles
In early 2022 the vehicle just shutoff while I was actively driving. I couldnt get the car to neutral once it shut off and had to be towed. Boosting did not immediately resolve the issue. But a day later the car would start and then drive for a while and just randomly shutoff. I had battery changed, incident occured again and I had to be towed a couple of the times and just decided to read up on line if anyone was having similar issues and I came accross this article but when I entered my VIN number it was not included in the recall even though the issue I am having is similar.

- Nanuet, NY, USA

problem #259

Oct 242024

Cherokee

  • miles
Instroment light come back on with all other lights ignition off. Runs battery down.

- Republic, MO, USA

problem #258

Nov 082024

Cherokee

  • miles
3-4 time this has happened and twice in the last 2 weeks my car just won-??t turn over. I have to turn switch then put car in/out of park to get my car to start. For few months now I keep hearing vibrating, grinding noises when I go to slow down or stop. I thought it could be my left front axle so I changed it, pads and rotors. They didn-??t even look bad when I changed them. The noises is coming from somewhere below driver side. With no lights coming on it-??s hard to know and I can-??t afford just pay 150 to look at it say who knows. My fear is it will die on my driving when it also goes up down with acceleration at times. I don-??t understand why they don-??t seem to do recalls on these 2016 Jeeps when clearly everybody-??s having the same issues but they claim it-??s not our models. My car is barely over 100,000 miles. This is literally my third complain in a year with the same issues.

- Antioch, TN, USA

problem #257

Oct 202024

Cherokee

  • miles

A D V E R T I S E M E N T S

While driving the Vehicle the gear attempted to go into 4WD by itself. I pulled over and at that time I could not shift the car into drive or park. I believe the transmission or gear shift is having an issue. No warning lights go on the dashboard and it will stall while driving on the highway which caused an extreme safety hazard.

- Wheat Ridge, CO, USA

problem #256

Sep 252024

Cherokee

  • miles
The Vehicle stops abrutly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.

- Portland, MI, USA

problem #255

Sep 032024

Cherokee

  • miles
On two occasions within 5 days while driving the vehicle, (the vehicle was in motion) it suddenly stopped and the would not accelerate making a whining noise as if the car was in Neutral. The dashboard then said to put the car in Park. or Shift to Park. I tried to turn off the vehicle and it didn't immediately want to restart, it was full of gas but sounded like it was empty. I was able to finally turn it on.

- Bowling Green, OH, USA

problem #254

Jul 182024

Cherokee

  • 106,000 miles
The contact owns a 2016 Jeep Cherokee. The contact stated while the vehicle was parked, the liftgate was unlocked; however. the liftgate failed to open as intended. The contact noticed a burning odor. The contact drove the vehicle for a short distance, and the liftgate opened with the door alarm and warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The manufacturer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 106,000.

- Dekalb, TX, USA

problem #253

Jul 062024

Cherokee

  • miles
The car is constantly overheating because a failure from the computer to start up the fan causing other issues with the coolant. Like bursting all the hoses and causing coolant leaks. Additionally a service shifter message came up on my screen and all the gears (p, r, n, d, l) light up with a red dot. This happens while I-??m driving. I never know when the car is just going to stop or over heat in traffic because sometimes the fan starts and sometimes it doesn-??t.

- Elmont , NY, USA

problem #252

Jun 202024

Cherokee

  • miles
Code P2504 and code P063A. Received these codes when I already have a new battery and car is only at 70k miles. Caused the vehicle to go in to lower saving mode in to a turn and almost hit other vehicles.

- Lake In The Hills, IL, USA

problem #251

Apr 282024

Cherokee

  • miles
i was sent an email saying my car was being recalled

- Milwaukee , WI, USA

problem #250

Nov 152020

Cherokee

  • miles
The back lift gate will not open with key fob or by pushing the button at the bottom of the back door. The only way to open or close the back hatch is to manually lift the door and in turn manually close it as well. Completely random and unpredictable but happens quite frequently. I'm physically disabled and this has been very painful for for me to deal with it happens. There's never been any messages or warnings when this happens. I've had my jeep in for oil changes and other maintenance items, it will never do it while I'm trying to demonstrate this to the service representative.

- Fair Grove, MO, USA

problem #249

Oct 012023

Cherokee

  • miles
The shifter causes an error whenever I shift into drive. An alert comes up on the dashboard making the dashboard inaccessible and the PRNDL lights up red. The alert says "service shifter."

- Baltimore, MD, USA

problem #248

Feb 252024

Cherokee

  • miles
Jeep gives a -??service shifter-?? warning/notification and all the lights on the shifter are on. Can clear by turning the car off and back on but the notification will soon appear again after driving. Happens every 100-200 miles or if the car is turned on and off just a few times a day for daily use. Shifter was refusing to be put in park one of the times the notification came on, very scary if you are driving or attempting to park.

- Franklin , WI, USA

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