This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This morning i heard about the recall of 63,000 jeeps from 2017-2019 for the power failure in the PTU. I have a 2016 Jeep Cherokee Trailhawk and i have experienced the same EXACT issue! I currently have a 2016 Jeep Cherokee Trailhawk. I'm the original owner. This Saturday, January 25th, I am turning it in for the PTU to be replaced. This will be my 2nd PTU replacement.. I was told that this 2nd PTU has a different Part Number than the OEM, or the last one. Thus making it slightly designed differently (i dont know the factual of this statement). *** In the last year, and mostly during warmer months, I have experienced MULTIPLE complete power failures of my Jeep. Anywhere from driving, and/or slow parking. it has even happended at times when taking an off ramp from the highway! I have had other people in the Jeep when this has happened. I was told that I have a loose battery terminal connection. So I went out and purchased the Battery Post Shims to increase the posts thickness on the battery. This did not resolve the problem. Since June 2024 I have been on MOPAR's waiting list for this replacment PTU and I finally received it a couple weeks ago. It is now winter and for some reason the power failure does not happen, but there is a consistent clicking in the front end. Not thinking it was the PTU because it has been replaced already, I thought it was the CV Joint so I bought that part. When i got to the dealership to have the work completed, they informed me that it is NOT the CV Joint, but definitely the PTU. So that is how I have been on the waiting list since June 2024. This morning i heard about the recall of 63,000 jeeps from 2017-2019 for the power failure in the PTU. I have a 2016 Jeep Cherokee Trailhawk and i have experienced the same EXACT issue! This recall may need to be extended to include 2016's!!
My vehicle continues to sporadically lose power steering, power and braking. -??4wd temporarily disabled-?? light keeps coming on but then goes off. I have taken to dealer and they say it doesn-??t throw a code and there is nothing they can do. It-??s a safety issue. Other Jeep Cherokee years and models keep getting recalled but not mine. Mine needs to be recalled. Very dangerous.has been happening increasingly more often in last two months.
While driving doe the highway the Dashboard lights go out and headlights turn off. Headlights and bulbs go out frequently. Rear license plate lights go out even after bulb replacement. Kicks cruise off while driving and shift gear control warning.
The outside body of the vehicle is leaking, which is causing the Park break module to short circuit. This is causing my vehicle to suddenly stop and lock up.This has happened three times so far.
Started hesitating and did it at random times. I had a tune up done and it continued. I thought it was the transmission and took it to the transmission shop and they didn-??t find anything wrong with the transmission. Started losing power and hesitation became worse while in traffic. Now it-??s hesitating while stopped at the traffic light and not accelerating when taking off from a complete stop and not accelerating while merging. I brought it to the dealership in Lakeport, Ca. 95453. When I brought it to them the start stop warning lights were lit up on the dash. The start stop feature is creating the problem. I-??m being told by the dealership that they can-??t disengage the start stop feature. This is a safety hazard and I-??m concerned it-??s going to create engine problems. Apparently it-??s a nationwide issue. The start stop feature needs to be recalled and fixed.
- Clearlake Oaks, CA, USA
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My car has 123,000 done everything by book. Been report issues for over yr. Car almost got my killed by not stopping, turning, jerking on Accelerating and decelerating when shifting. All my motor mounts, transmission mount busted, messed up suspension control arm, ball joints, struts, axle, brakes all once. Drained battery. Spent 4500. Then my service shifter just came on. So back at shop. This is insane my shifter should last life time of my car. Due to the damage of that it cause a downfall of front end issues. This is well known issues of Jeep 2016 but not mine for a recall. It has cost me thousands and should not be happening at 122,000 miles. Car is at dealership again now and i have rental so not sure what that will cost. This started 2/11 not codes just could tell already filed reports with you all. My brakes lasted years, rotors was changed 2/11 hoping it helped per papers already damaged due to all this other crap. I-??m very upset my car shouldn-??t be having all these issues at 122,000 we are 1 car family
On my 2016 jeep Cherokee limited my 4WD needs service along with my shifter popping up every now and then ref needing service -?? all lights turn red and flash-?? Code: C14A7 - 97 Ptu motor Obstructed or blocked Google shows recall but when I look it up it shows not on my model.. Why ? Miles :114000 I-??m very disappointed.. will not recommend a Jeep again-??
The thing died randomly and locked the steering wheel. Dealer can-??t recreate the issue and said they cant fix it. I pay monthly on this thing that cant be fixed?
Vehicle lost power while in traffic was running weird jerking check engine light came on A! Light came on vehicle wouldn't stay running. Codes read Catalyst system efficiency. Recall u90 issues Recall u67 issues code p0430, p0300, p0175, p0174
In early 2022 the vehicle just shutoff while I was actively driving. I couldnt get the car to neutral once it shut off and had to be towed. Boosting did not immediately resolve the issue. But a day later the car would start and then drive for a while and just randomly shutoff. I had battery changed, incident occured again and I had to be towed a couple of the times and just decided to read up on line if anyone was having similar issues and I came accross this article but when I entered my VIN number it was not included in the recall even though the issue I am having is similar.
3-4 time this has happened and twice in the last 2 weeks my car just won-??t turn over. I have to turn switch then put car in/out of park to get my car to start. For few months now I keep hearing vibrating, grinding noises when I go to slow down or stop. I thought it could be my left front axle so I changed it, pads and rotors. They didn-??t even look bad when I changed them. The noises is coming from somewhere below driver side. With no lights coming on it-??s hard to know and I can-??t afford just pay 150 to look at it say who knows. My fear is it will die on my driving when it also goes up down with acceleration at times. I don-??t understand why they don-??t seem to do recalls on these 2016 Jeeps when clearly everybody-??s having the same issues but they claim it-??s not our models. My car is barely over 100,000 miles. This is literally my third complain in a year with the same issues.
While driving the Vehicle the gear attempted to go into 4WD by itself. I pulled over and at that time I could not shift the car into drive or park. I believe the transmission or gear shift is having an issue. No warning lights go on the dashboard and it will stall while driving on the highway which caused an extreme safety hazard.
The Vehicle stops abrutly while moving and engages emergency parking break and powers down and activating needing to be shifted into park. Vehicle then will be shifted into park and shifted back into drive but will not move until vehicle is turned off and turned back on.
On two occasions within 5 days while driving the vehicle, (the vehicle was in motion) it suddenly stopped and the would not accelerate making a whining noise as if the car was in Neutral. The dashboard then said to put the car in Park. or Shift to Park. I tried to turn off the vehicle and it didn't immediately want to restart, it was full of gas but sounded like it was empty. I was able to finally turn it on.
The contact owns a 2016 Jeep Cherokee. The contact stated while the vehicle was parked, the liftgate was unlocked; however. the liftgate failed to open as intended. The contact noticed a burning odor. The contact drove the vehicle for a short distance, and the liftgate opened with the door alarm and warning light illuminated. The vehicle was taken to the dealer however, the vehicle was not diagnosed. The manufacturer was made aware of the failure. The contact was informed of NHTSA Campaign Number: 23V338000 (Electrical System, Structure); however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 106,000.
The car is constantly overheating because a failure from the computer to start up the fan causing other issues with the coolant. Like bursting all the hoses and causing coolant leaks. Additionally a service shifter message came up on my screen and all the gears (p, r, n, d, l) light up with a red dot. This happens while I-??m driving. I never know when the car is just going to stop or over heat in traffic because sometimes the fan starts and sometimes it doesn-??t.
Code P2504 and code P063A. Received these codes when I already have a new battery and car is only at 70k miles. Caused the vehicle to go in to lower saving mode in to a turn and almost hit other vehicles.
The back lift gate will not open with key fob or by pushing the button at the bottom of the back door. The only way to open or close the back hatch is to manually lift the door and in turn manually close it as well. Completely random and unpredictable but happens quite frequently. I'm physically disabled and this has been very painful for for me to deal with it happens. There's never been any messages or warnings when this happens. I've had my jeep in for oil changes and other maintenance items, it will never do it while I'm trying to demonstrate this to the service representative.
A D V E R T I S E M E N T S
- Auburn, WA, USA