This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2016 Jeep Cherokee. The contact stated that while driving at an undisclosed speed and attempting to make a turn, the rear end of the vehicle started thudding. The vehicle was taken to the dealer, where it was diagnosed with rear differential failure. The vehicle was repaired under warranty. The contact stated that the failure had reoccurred. The vehicle was taken to an independent mechanic, and it was diagnosed with the same failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 34,203.
- Omaha, NE, USA
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- Omaha, NE, USA