Since new, we have had problems with the transmission hesitating and lurching. From a stop, or from a slow speed such as when coming out of turning a corner, the transmission will hesitate to "hook up", as though it is slipping, then suddenly throw you forward as it "hooks up / catches". it is very dangerous at an intersection when you may be trying to get through the intersection as cross-traffic is coming, and your car will not move at the speed you need it to, then suddenly it will lurch forward. At other times, the transmission will clunk at 40 mph as though someone has struck the car from behind. We have had the software flashed by the dealership two or three times. Usually this worked for a short period of time, but the problem always returns. The second transmission issue is that the shifter will malfunction, while driving the car, and throw an error code of "service shifter". when this happens you do not know what gear you are in. Again, very dangerous. All of these problems occur when the vehicle is in motion.

- Topeka, KS, USA

I have had my car in the shop twice for gear shift issue as well as a blower motor 3 times. If I replace this blower motor it will be the 3rd in 2 years. The gear shifting issue was supposedly just an electrical issue according to the dealership and the upon returning with the same issue I was told an entire gear shift replacement was necessary on my 2015 Jeep Cherokee. A supposed recall existed but per Jeep customer service is was only for cars build in 2014 in the month of October. However in a follow up call today 12/13/2019 Jeep was unable to find any recall related to the gear shift or any electrical components that would affect the gear shift or transmission. I would like to request a tracking of calls, emails, reporting of all related issues to Jeep built in 2014 labeled as 2015 that potentially have these issues and a response to how many vehicles need to be included to warrant a recall. The vehicle issues happen both in park, drive, neutral and in reverse.

- Phoenix, AZ, USA

Faulty oil cooler. Have replaced this part 4 times now and the oil and coolant still leaks everywhere. The part should never have been made out of plastic and plastic rubber gaskets that attaches to a metal frame. And of course it goes out right out of the warranty window.

- Corpus Christi, TX, USA

"service shifter" light has come on multiple times while driving.. prnd all light up. Goes away after car is restarted.

- Agawam, MA, USA

Vehicle has had hard shifting and lurching going downhill since it was new. Transmission harness replaced under recall-no fix. Transmission replaced under warranty and software updates installed-better. 1-2 years later transmission slams into next gear (4-5) upon acceleration so hard you nearly get whiplash. At dealership again as I write this. This is a safety concern that needs to be resolved.

- Roberts, WI, USA

While driving service shifter light comes on screen & all lights on shifter are red. City streets & highway. This has happened several times shut off car & the service shifter light goes off.

- Moore, OK, USA

Shuts off after starting, display screen blacks out and radio doesn't work, engine light and brake lights come on and off. Heat and air conditioning settings keep resetting to halfway between hot and cold. Shuts off and slams into park or neutral. Gears drop heavily when shifting from park to drive. Computer keeps resetting. These things usually occur after starting and pulling away. You need to stop and restart the Jeep. These things have also occurred at 65mph. This has steadily been getting worse over the last 4 months.

- Carlisle, PA, USA

The contact owns a 2015 Jeep Cherokee. While reversing out of the driveway, the gear failed to engage properly. There were no warning indicators illuminated. The vehicle was taken to bill luke Chrysler Jeep Dodge Ram (2425 w camelback rd, phoenix, AZ 85015, (602) 249-1234) where it was diagnosed that the battery terminal and fuse box failed. The vehicle was repaired; however, the failure recurred multiple times. The manufacturer stated that the VIN was not included in NHTSA campaign number: 16V529000 (power train). The failure mileage was 77,000.

- Phoenix, AZ, USA

This is follow up to previous complaint 11281573: Dealer received Jeep via tow and found stuck in neutral as I described. Let sit overnight and dealer indicates Jeep will only go in reverse, later in day second try Jeep drives fine and no codes to report a problem to fix. Cannot identify failure since no "codes" were available in system. Dealer drove vehicle several times without problem of going into neutral occurring. I picked up vehicle and drove home. Next morning while making a signaled left turn no city street, Jeep goes into neutral, coast to adjacent parking lot crossing over one lane and stop. Vehicle engages into drive so I proceed. Returning home a few minuets later and at about 50 mph Jeep again goes into neutral, I remove foot off accelerator but engine accelerates to about 5500 to 5800 RPM as I coast to side of road (quite shaken at this point due to accelerated engine). Check engine light comes on during this episode. Wait a few minuets to calm down and restart Jeep. Transmission engages and return to dealer. Dealer finds code is due to difference between wheel speed and engine speed- not transmission related. Several service techs drive Jeep throughout the day without problem. Later in day driver experiences neutral condition 3 times while test driving- still no codes to id problem. Adviser contacts mopar extended warranty (max care unlimited mileage) but cannot get auth to repair without "codes". dealer has opened a "star case" with factory.

- Escondido, CA, USA

I have 2015 Jeep Cherokee latitude. Sometimes check engine light comes on and then is gone after few hours or day. Some times message blinking "service park brake service transmission" then like something was wrong with system does not save clock time or A/C put me on heath and auto light does not stay on. Sometimes when I start the car and release the park bark brake car jumps hard two or three times and after I turn engine off without using parking brake and back on everything is fine.the car only has 55000 miles. I'm so afraid to drive car because don't know what can happened

- Acworth, GA, USA

The transmission has major operating issues. I am experiencing hard shifts, delays in power at start and in middle of turns. Most seriously now the transmission completely stopped working all together out of the blue. I was sitting at a red light and when the light turned green it had no power and I heard a grinding noises from transmission

- Langhorne, PA, USA

The transmission has been an issue since day 1. when you shift to drive and hit the gas it will move forward a few feet and then stop and stick there. After a few seconds it will kick really hard in to gear again. It's gotten worse over time and now I don't dare pull away from a stop sign unless I see no cars coming for fear of being stuck in the middle of an intersection. I've taken back to Chrysler dealership many times to have it fixed but they've never corrected the problem. The mechanic told me they new it was an issue when it was manufactured.

- Clinton, MI, USA

While driving at 70 mph in fast lane of major high, slight uphill grade, engine RPM increased rapidly and loss of power transfer to wheels as if in neutral. Coasted to side of road (fortunately light traffic) and at about 25 mph transmission engaged and I returned to highway. In about 5 more miles same loss of power to wheels occurred and then re-engaged as vehicle came to stop. Following day, after about 10 miles while at 55 mph, Jeep again lost connection to wheels and engine RPM increased. Pulled over to side of roadway (local county route with moderate 2-way traffic), stopped engine. Started engine several times but transmission would not engage in any gear (reverse, fwd etc.) in any selected gear location. This Jeep has active drive II. Had Jeep towed to authorized service. Dealer response possible overheated ptu, will require further investigation. My research indicates may be part of recall S55/NHTSA 16V-529.

- Escondido, CA, USA

The car stalled in the middle of the driving on 11/4. Jeep's doagnostics states there are engine issues specifically with the cams part which causes for the car to stall unexpectedley and cause major risk leading to accident and death. The engine was bought brand new and properly maintained. It is unacceptable for a 4-year old car/engine to fail with that short life span

- Durham, NC, USA

Electronic parking brake module connector water intrusion which causes the module to short out and the wiring harness corrosion. This causes the parking break to engage and disengage without warning. This also prompts an error that the 4WD is unavailable. Confirmed with patriot Jeep in oakland md that the 4WD will not work on 11/18/2019. I was able to get my car to move from my driveway by putting my seat belt on and holding the break, and then pressing the gas to release the parking break. Mopar told me this was not covered under warranty, and I found numerous complaints on this issue. I was also able to find a bulletin published by mopar about this issue. It appears there is water getting into the vehicle causing corrosion which could lead to an accident if someones brake would engage, or 4WD would fail in inclement weather.

- Oakland, MD, USA

The contact owns a 2015 Jeep Cherokee. While driving approximately 65 mph, the service shifter warning indicator suddenly illuminated momentarily. The contact continued driving and the vehicle suddenly stalled. The steering wheel also seized when attempting to turn the vehicle. The failures lasted briefly and the contact continued driving. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not made aware of the failures. The approximate failure mileage was 65,000.

- Fort Worth, TX, USA

My 2015 Jeep Cherokee latitude has a V-6 motor and the 9 speed transmission. My problem is with the shifting of the transmission. The transmission will shift hard and with a terrible jolt that actually moves me in my seat. This has been occurring for the last 3 years, since 2016, the hard shift occurs upon acceleration from a stop and between 1st 2nd 3 gear, . this normally happen at a normal accerlating speed hardly ever happens when I am accerlating at high speed. This hard shifting seems to happen like I said during slow speed accerlating and and driving in slower city traffic. It feels like the transmisson could break at any time because of the terrible jerking, jolting, and harshness of the shift. This hard shifting as been going on continually for the last 3 years ago. I bought this Jeep brand new in 2015 and this has been an habitually problem for the last 3 years. This happens on a regular basis this is not an intermitten problem.

- Conway, SC, USA

The dash warning light it tells me to service the shifter but every mechanic I talk to says it not serviceable it effects the manual shifting when the light is on it wont shift manually I don't know what to do it will come on and I turn the engine off when I turn it back on its off it doesn't always come on but it is coming on more often it comes on when vehicle is in motion sometimes it comes on when I start it if it was on when I shut it off it doesn't matter if I'm city or highway driving it just comes

- Seaside, CA, USA

Have had 2015 Jeep since 19000 miles nothing but issues after purchase. Shifter light comes on had it looked at they fixed the shifter. A month later same light this time they replaced the wiring and a bezel. Well guess what's broken again and I'm no longer under warranty. This part keeps failing why do I need to keep paying for a bad design. Why can't they figure it out. Also my car has had a hard shift at 40 mph cant wait for that bill. Car is always in motion with failing shifter.

- Cambridge, MN, USA

So I have 2 different issues with my transmission. First issue is when yielding ( not stop) ill give my Jeep gas, it feels as though im in neutral and my engine RPM goes up wont move, all of a sudden it'll find itself peel out and take off after about 3 seconds or so. Secondly when coming from a complete stop taking off once the Jeep gets to about fourth or fifth gear or so the RPM gets to abut 3,000 before switching to next gear it makes this huge knock sound and it feels like I just hit a huge pot hole. Both these issues are intermittent. But its really scary when happens with on coming traffic. It happens on city streets and highways.

- Washington, LA, USA