The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Troy, NY, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Naperville, IL, USA

The contact-??s girlfriend owned a 2015 Jeep Latitude. The contact stated that while his girlfriend was driving, she notified him that the trunk sensor warning light had illuminated indicating that the trunk was open however, the contact-??s girlfriend stated that the trunk was not open. The contact then stated that while his girlfriend was entering the driveway, her daughter noticed that a fire had ignited at the rear vehicle-??s trunk. The contact-??s girlfriend was then notified by her daughter to exit the vehicle. The contact-??s girlfriend exited the vehicle and attempted to extinguish the fire with a water hose however, the fire started to spread. The fire department was notified, and the fire was extinguished. No injuries were sustained. No medical attention was required. The contact was unsure if a police or fire report was filed. The vehicle was not diagnosed. The vehicle was damaged beyond repair. The vehicle was towed to the contact-??s nephew-??s lot. The contact was unaware that the VIN was included in the NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 147,565.

- El Paso, TX, USA

The contact owns a?2015 Jeep Cherokee. The contact received a recall notification of NHTSA Campaign Number:?23V338000 (Electrical System, Structure); however, the part to do the recall repair was not yet available. The contact stated while putting groceries in the trunk on two different occasions, the liftgate came down unexpectedly and hit her head. There was no warning illuminated. The local dealer and other unknown dealers were contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and advised that the remedy is expected to be available in 2024. The failure mileage was approximately 57,000. VIN tool confirms parts not available.

- Hagerstown, MD, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the liftgate intermittently failed to open. There was no warning light illuminated. The local dealer was not contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Modesto, CA, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number:23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- De Soto, MO, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- River Forest, IL, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The contact stated he had the Lift gate module replaced 6 times, and requested the dealer to buy back the vehicle but the dealer declined the offer.

- Hauser, ID, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of the NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Monroeville, PA, USA

The contact owns a 2015 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Electrical System, Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Lititz, PA, USA

The contact's daughter owns a 2015 Jeep Cherokee. The contact stated that while her daughter was attempting to shift gear, the transmission failed to shift in between gear. The parking brake warning light was illuminated. The vehicle was towed to the dealer, who informed the contact that there was water intrusion from the liftgate into the electrical system. The contact related the failure to NHTSA Campaign Number: 23V338000 (Electrical System, Structure). The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

- Flint, MI, USA

2015 Jeep Cherokee. Consumer writes in regards to short circuit in power lift gate control module and electronic power steering system.

- Alamogordo, NM, USA

2015 Jeep Cherokee. Consumer writes in regards to parts not available to repair/ replace automatic tailgate recall 15V-393. The consumer stated the tailgate stopped working two months into owning the vehicle. The dealer claimed they could not find an issue, despite the fact the tailgate would not latch, when the consumer arrived. A few weeks later, the problem happened again and it soon resolved itself when the he returned to the dealer.

- Pagosa Springs, CO, USA