CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
54,062 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee steering problems

steering problem

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2014 Jeep Cherokee Owner Comments

problem #2

Jun 302017

Cherokee

  • 58,000 miles

A D V E R T I S E M E N T S

The contact owns a 2014 Jeep Cherokee. While driving 40 mph, the steering seized without warning. The vehicle was taken to an independent mechanic who diagnosed that the power steering module needed to be replaced. The vehicle was repaired. The local dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was 58,000.

- Sellersburg, IN, USA

problem #1

Jun 142017

Cherokee

  • 50,125 miles
While driving approximately 25 mph, the vehicle experienced a loss of power steering. The service power steering, 4 wheel drive, and check engine warning indicators illuminated. In addition, the steering wheel required excessive force to turn. The vehicle was driven back to the contact's residence and then towed to the dealer where it was diagnosed that the steering gear module needed to be replaced. The manufacturer was notified of the failure, but did not offer any assistance. The failure mileage was approximately 50,125.

- Virginia Beach, VA, USA

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