CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
10.0
really awful
Crashes / Fires:
16 / 0
Injuries / Deaths:
16 / 0
Average Mileage:
25,391 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 23V338000 (Air Bags). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owned a 2014 Jeep Cherokee. The contact stated while driving 10 MPH, the front passenger-??s side air bags deployed without warning, causing major damages to the front passenger-??s side door. There was no injury sustained. The contact pulled over and became aware that the front passenger-??s side air bags and side door air bags had deployed. The contact was able to drive the vehicle to a collision center where the vehicle was deemed a total loss by the insurance company. The manufacturer was not contacted. The failure mileage was 61,000. The VIN was not available.
Driving the vehicle for a few mins and the seatbelt light and airbag lights will come on and message show service airbags soon. Will stay in for about 2 mins to 15mins. Does not occur everyday but would say once every two weeks.
My son was driving and rear ended someone. His airbags did not deploy yet the vehicle showed an alert on the dash stating the airbags had deployed. This happened driving straight on a city street.
- Summerville, SC, USA
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Air bag warning light turned on haven't been able to fix yet. Passengers seat bearing on track broken. Front end noise when turning has been in dealer multiple times and haven't been able to fix sounds like rubbing on something crinkling sound.
The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the air bags warning light illuminated and remained illuminated. The vehicle was taken to transitowne Jeep Chrysler Dodge Ram (7408 transit rd, williamsville, NY 14221) where the mechanic repaired the electrical side pilar molding, and side curtain air bags however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 53,000.
I was in an accident severe enough to total the vehicle but none of the many air bags deployed. I rear ended a vehicle on the freeway. I was just concerned since I am unaware what speed I was going at the point of impact. The front of my vehicle was pushed back toward the windsheild pretty far. Unfortunately, I don't have any pictures. I just wanted to express my concerns. We did test the car and there aparently no failure of the air bag system, so maybe no problem.
TL the contact owns a 2014 Jeep Cherokee. The contact received a recall notice for NHTSA campaign number: 19V010000 (air bags). The contact called an unknown dealer and was informed that the parts were pending and unavailable. The manufacturer was not contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
I was traveling on route 18 a 55 mph road yesterday and hit some ice or center rumble strips in the road. My car went into a large ditch. The front end of my car is severely damaged. The driver side airbag did not deploy. I find this very disturbing. Definitely a safety issue!!
2014 Jeep Cherokee. Consumer writes in regard to service airbag system warning light coming on; caused by underseats jammed wires. The consumer stated the vehicle needed a new wiring harness. The dealer stated the vehicle was out of warranty. The vehicle was not repaired.
My vehicle was engaged in active use of cruise control, I had brand new tires, and something happened to the vehicle to where it caused an unsafe push of acceleration and the car lost traction on the road. The vehicle ended up rolling 125 feet off a small drop into a river. None of the airbags deployed despite having 13 points of impact. I had to extricate myself from the submerging vehicle. I the roads were paved with gravel on either side. I was traveling at 55mph, and following the curve of the road.
My daughter was stopped at a traffic light and a car hit the truck behind her and pushed it into her and pushed her into the car in front of her. She seen the car coming and not stopping so she hit the brakes hard, so she didn't hit the car in front of her hard. The air bags didn't deploy and she hit her head and sustained a very bad concussion and lost the hearing in her left ear. She hit her head so hard it has a white matter spot on her brain.
At the end of last year our 2014 Jeep Cherokee sport was involved in an accident on I-95 in Connecticut. The repair shop did not do a thorough inspection of the vehicle. At the time I told them that the passenger air bags did not deploy and that there was an air bag malfunction light on. They did not inspect this system until I went to pick the car up and the airbag warning light came back on. I waited 3 days for repairs and they did not happen. So I drove the car back to Florida and took it to a Jeep dealer here for the repairs. They have had my car since March and still cannot get the required repair parts from Chrysler. I am wondering if there is any way I can force them to come up with the parts and fix my vehicle. In the mean time I am paying car payments on a car that I can't drive. And a car that I had to purchase to replace the one I can't drive. The insurer will not let me have the vehicle back due to safety concerns about the airbag system.
Service airbag system pops up all the time. Sometimes it's the short wire that gets unplugged if you move your seat or just turns on and you have to replug that cord back. I'm not sure if the airbag will deploy if I get in an accident
The contact owns a 2014 Jeep Cherokee latitude. The contact stated that when the vehicle was started the air bags, check engine warning indicators illuminated and the message center displayed 'check air bags system ". the vehicle was driven to the dealer (baxter Chrysler/Jeep/Dodge of bellview, Nebraska) whom informed the contact that without diagnosing the vehicle an exact failure could not be determined but they were able to inform the contact that there was a rodent nest inside the engine near the battery compartment and there were signs of chewing on the wires to the air bags sensors. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 33,000.
The contact owned a 2014 Jeep Cherokee. While driving 40 mph, the vehicle stalled without warning and crashed into the jersey wall. The contact sustained a fractured right foot and a torn ligament in the left knee. The passenger incurred hand injuries. Both occupants required medical attention. The air bags did not deploy. A police report was filed. The local dealer was not contacted. The vehicle was towed to an independent mechanic (North Texas collision located in arlington, Texas). The vehicle was not diagnosed and was deemed a total loss. The manufacturer was not notified of the failure. The failure mileage was 62,863.
The contact owns a 2014 Jeep Cherokee. While driving various speeds, the "service air bag" message illuminated without warning. The dealer replaced the wiring harness of the air bag and the computer console, but the failure recurred. The manufacturer was made aware of the failure. The failure mileage was 51,000.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 16V529000 (power train); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. While attempting to stop the vehicle, the engine and brakes failed, causing the contact to rear end another vehicle. The air bags did not deploy. The vehicle was towed. The contact received chest and hand injuries, which required medical attention. A police report was filed. The manufacturer was made aware of the failure and stated that the vehicle would be investigated. The approximate failure mileage was 48,000. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Hartfield, VA, USA