CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
10.0
really awful
Crashes / Fires:
16 / 0
Injuries / Deaths:
16 / 0
Average Mileage:
25,391 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V041000 (air bags) and 14V392000 (suspension); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure...updated 05/19/15 the consumer stated the recall was completed. Updated 9/16/2015
Reprogram occupant restraint control module- I got a safety recall notice and contacted the service department at interstate Dodge in West monroe and the lady said that the computers were down and she took my name and number and she would call me when the computers come back up. Well that was on March 10,2015 and today is March 25,2015 and no one has yet to call me. This is not the only problem with my vehicle I believe there are two other recalls that need attention. I know everyone is busy but I don't want my vehicle to have mechanical problems and then I'm stuck out in no mans land and this is my only means of transportation so I need my vehicle to go to work. I hope you can help me to get a hole of this dealership and have them contact me.
The contact owns a 2014 Jeep Cherokee. The contact received a notification for NHTSA campaign number: 15V041000 (air bags) however, the part needed to do the repair was not available. The contact felt the manufacturer exceeded a reasonable amount of time. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was not available.
The contact owns a 2014 Jeep cheekoke. The contact received notification of NHTSA campaign number: 15V041000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated. 06/10/15. Updated 11/20/2015
Service airbag light will periodically go on and off. Contacted dealer who replaced sensors in both passenger and driver side seatbelts but this did not fix issue. Dealer now will be removing seats to trace wires for system to look for loose connections. While the light is on the dealer has stated that the airbags may fail to deploy.
- West Dundee, IL, USA
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I was driving 50 mpg on highway 1 to Alaska through Canada, and my side airbags deployed without any reason, and my belts blocked. I contacted Chrysler and after 10 days they told me that my car was in 52 degrees angle at the moment of deployment and they are not responsible for it. There is even a little scratch on my car and I was driving straight when it happen.
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- Marblehead, OH, USA