An unexpected shift to neutral would result in a loss of drive, increasing the risk of crash.

Power Train — Automatic Transmission

Summary

Chrysler (FCA US LLC) is recalling certain 2014 Jeep Cherokee vehicles equipped with 3.2L engines. In the event that a clutch becomes stuck in the transmission, the transmission software may shift the transmission to neutral.

Actions

Chrysler will notify owners, and dealers will update the transmission software, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V69.

Documents (10)

• Defect Notice 573 Report
• Manufacturer Notices(to Dealers,etc) - 06/14/2019 New Safety Recall Advanced Communication – V69
• Manufacturer Notices(to Dealers,etc) - 06/28/2019 New Safety Recall Advanced Communication – V69
• Recall Acknowledgement
• Remedy Instructions and TSB
• Recall 573 Report-Amendment 1
• Recall Quarterly Report #2, 2019-4
• ISSUED Renotification Notice
• Recall Quarterly Report #1, 2019-3
• ISSUED Owner Notification Letter(Part 577)

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