Service 4WD light is constantly on while driving. The Jeep is at over 112,000 miles. My mechanic did a diagnostic check and the code that was provided was C14A7-97 PTU Motor-Component or System Operation Obstructed or Blocked. I checked with the Jeep dealership for a possible recall and gave my VIN number. There are no current recalls. For 2014-2017 Jeep Cherokees where the PTU has not been previously replaced, the auto maker-??s recall number is W47 and the National Highway Traffic Safety Administration (NHTSA)-??s recall campaign number is 20V343. At the current moment I-??m scared to drive this car. I drive my elderly mother and kids in this car. If these problems are due to a recall I need my car fixed by Jeep. They are the only ones that know how to handle this situation.

- Oakland, CA, USA

I start my car up and try to drive off and it would say shift gear into something then won-??t let me leave the car is jerking hard or hesitation I get up to a certain speed it would just shut off or if I stop at a stop light it will shut off the engine but still have the acc

- Jackson, MI, USA

My climate control module (part number 68103284AJ which is now discontinued by mopar) went out, this was caused by simply changing the battery, since I had a dead battery. Here is the fun part, now I do not have ac/heat. It does not turn on. Which is very hazardous if it-??s snowing or any type of cold weather since there is no way to defrost the windshield. I live in Colorado, so I haven-??t been able to drive my car in any sort of cold weather. Also, I cannot pass an emissions test because of this module being out- I have documentation. Passing an emissions test is required by the state of Colorado in order to register my vehicle. So I cannot register my vehicle and I cannot legally drive my car on the roads of Colorado until I register, so I this point my Jeep is potentially worthless. I have brought my Jeep in several times to get this fixed (dealer only fix - thanks jeep) and they stated that a used part will not work in this situation because every module is tied to a vin number, so it has to be a new part. This is absolutely ridiculous from mopar-??s (Jeep) end. Considering they discontinued the part on a 2014 Jeep Cherokee. I have contacted mopar (Jeep) several times, calls and email. I have documentation. They were absolutely horrible to deal with in this situation. I stated the situation, put it in writing in emails and they returned to call and email me back weeks later to confirm that the part was discontinued - which I told them on the first call. And when I would call to check in on the situation they said they were escalating it and never got back to me. Then I emailed again, and they closed the case number. Please help! I cannot drive my car and I cannot even sell it/or trade in, no one is going to buy a car without heat in Colorado. I will provide all documentation that I have of the situation.

- Edgewater , CO, USA

Jeep has failed to fix recall 23V-338 after 9 months. I called the manufacturer today (2/5/2024) at the number you have listed on your recall page (800-853-1403) and they were totally unable to supply any information other than the recall is still open and they have NO anticipated repair date at this time.. Jeep has NOT responded in a timely manner and I have waited 9 months which is more than enough time to get this fixed.

- Macedonia, OH, USA

When gas pedal is pressed starting from a stop, the jeep doesn-??t move right away, then jerks forward. Also, when driving, it sounds like the automatic gear is not shifting up, sounds like the jeep is -??reving up-??. Another thing happening, is as I start moving, I hear a clunk sound, towards the rear of the jeep, like something might fall off

- Williston, ND, USA

Check engine light keeps coming on, then I loose power.

- Port Saint Lucie , FL, USA

there is currently a recall, U90, on my jeep. this recall causes high emissions. my vehicle will not pass department of motor vehicles with high emissions. there is a back order for the part that will fix the recall. the recall has also caused codes to come on, which can lead to other malfunctions. if malfunctions due to this recall while i am driving it can be harmful to myself and others.

- Millsboro, DE, USA

Recall 49A/NHTSA 23V-338 I cannot park my vehicle in my garage until there is a fix. I received the recall notice Jun 30, 2023 (three months ago) and there is still no fix!!! When will this be remedied"?"

- Brownsburg, IN, USA

There is 3 things going on with this Jeep. First thing the service shifter is on. Second the power steering will go out and come back on at different times. Lastly if you shut the car off it may not start again for awhile and you will get a message on the dash that says engine to warm to start. I contacted Jeep they said to take it in. We aren-??t in a position to just Let them keep running diagnostics on our car we have a code reader and it is not throwing any codes. Our Jeep started acting up after they did the one recall On it.

- Sanford, MI, USA

On or about May 11th I received a notice of a recall on my vehicle. This recall notified me that my car could catch fire due to a faulty liftgate. The notice stated that there is no remedy available at this time so they recommended that I do not park near other vehicles or near any buildings. With safety being a concern, I reached out to the dealership that I purchased the vehicle from (Carmax) to see if they could help me in getting a rental vehicle or a loaner vehicle, so that I could drive safely without any concerns until the recall is fixed. They refused to help me, stating that they did not manufacturer the vehicle so I had to reach out to the manufacturer for any assistance. I then reached out to Jeep, who is the manufacturer, and also tried to request any assistance in this matter. I first went to the dealership directly and asked if there was anything they could do to assist me and they denied me stating that jeep does not provide any rental vehicle assistance in regards to recalls. When I advise them that this is a safety concern, they said I should reach out to customer service. I then called customer service with the number that they provided, and they also refused to help me. They stated that they could not provide any rental vehicle assistance or loaner vehicle, while I am waiting for the recall to be resolved. They stated they have no policy that requires them to do so. I advised them that this is a safety concern as my vehicle could catch fire based on the parameters of the recall and they said it did not matter. I asked to speak to any supervisor or management and they refused to connect me stating that the policy is the policy and the manager will tell me the same thing. I am requesting assistance in this matter, since it has been months without any remedy for the recall, and it is unsafe for my vehicle to be driven.

- Las Vegas, NV, USA

Due to the Safety Recall 49A - I am told that I am to leave my vehicle parked nowhere near buildings or other vehicles as there is a fire safety concern with vehicles catching fire whether or not the ignition is on. I called the Mopar line, and was not that it was not urgent and to take it to my Jeep dealership to have it examined to determine if I needed a rental - even though the recall states that it's to be parked due to a FIRE SAFETY concern. The dealership says they were never given information on what was needing fixed so they wouldn't know what to look for - I call Mopar back. They said they didn't know why I was told to go to the dealership and that if the recall doesn't state they'll offer a rental, then they won't offer a rental. But I can pay out of pocket for a rental and MAYBE get reimbursed by them for it, if they deemed it necessary. I have ONE vehicle, and I'm a single mother that drives her child to school. Explain to me how I'm to do that if they want me to PARK it" Not to mention, the Mopar CS refused to tell me it was safe to drive because she "couldn't say that." So, I'm suppose to drive a vehicle that can catch on fire without even being on when it's my only means to drive my child to school or get groceries - and they can't tell me it's safe to drive BUT refuse to offer a rental because it's fine? How is this fine" This is a safety concern (as the recall states) and a serious liability with a possible lawsuit waiting. It's been recalled since May, it is now August, and they have no idea when it may be fixed - three months have already passed without a fix, and they think it's fine to drive while stating not to drive it. What am I supposed to drive? I can barely buy groceries, I have no credit cards to rent a vehicle. I'm literally terrified every time I drive my daughter anywhere because we could die. But Mopar tells me it isn't urgent and I don't need a rental - when the recall, and them, say otherwise while stating it's fine. Deathtrap.

- Clermont, FL, USA

My 2014 Jeep Cherokee Impreza is stalling and lurching from a stop position as I press the excelerator to enter a street. This is especially problematic since I have to enter a Highway ( Oregon Coastal Highway 101) from a stop position turning right to go into town.This has been a problem for approximately 1.5 years and is a safety issue that could result in a fatal accident and is becoming more frequent.

- Brookings, OR, USA

The Emergency Parking Brake engages on its own, and the car can not move forward. The car engine fails and stalls, the vehicle can not be shifted, and I have a loss of steering control. Dash reads error of parking brake needs service, power steering is out, and check engine light comes on. The car won't restart for approximately 1 hour and then turns over and starts. This problem happens intermittently with no warning. It has happened both when parked and moving. I have had the vehicle in at a Jeep dealership but they were unable to diagnosis. It appears to be part of the same case number

- Durham, NC, USA

My 2014 Jeep Cherokee is impacted by the 49A Safety Recall for Power Liftgate Module, for which there is no remedy. I've been advised by Jeep's recall not to park inside, or park near a structure, or park near other vehicles as the vehicle can catch on fire, whether driving it or not. These requirements make my vehicle useless. I have called Jeep and was told I also cannot trade it in during a recall. I asked about compensation, or their providing transportation until a remedy is available, and was told that's not possible. This Jeep is obviously not safe and Jeep is not providing any solutions.

- Mckinney, TX, USA

While driving, at any speed, for any length of time (sometimes minutes, sometimes hours) the car will act like it is shifting to neutral, no matter how fast I am traveling, it-??s happened at 10 mph and up. It-??s random, no rhyme or reason. It has been in 4 shops since November and does not code for errors. No one has found the issue. It is unsafe as it will redline the rpm, make the accelerator useless, and the only cure is to drop the car into neutral and abruptly stop. This can lead to a serious accident as there is not time to come to a safe stop or pull over safely on certain roads. It appears like this may be the same issue as a recall from 2016, maybe the fix didn-??t fix the hazard? Some lights flash on the dash. Immediately when it happens, the traction control light comes on, and occasionally the -??service transmission-?? warning will briefly appear. My transmission has been checked multiple times now and it appears to be in good condition. One jeep dealer thought it could -??maybe-?? be a transfer case issue as it wasn-??t going into gear. They did the W20 recall and it hasn-??t had that issue since. The red lining and apparent neutral shift is still happening. We had another shop give us a 2nd opinion on the transfer case, it was functional and nothing was wrong with it. Two shops concluded the transmission and transfer case were fine. We have had three diagnostics on the car, one came back with a faulty oil sensor, which turned out to be unplugged, however we replaced it anyway to be safe. And one came back with voltage errors since it sat in their parking lot for a month, they replaced a battery cable and nothing else came up. But they were willing to replace the transfer case in a maybe, which prompted our second opinion. This is frustrating and I am terrified to drive it. The last time I did I nearly got hit by a semi truck when it redlined the rpm and I had to abruptly stop where there was no safe place to pull over. This happened 4x in 20 miles

- Silver Springs, NV, USA

My car shuts off while driving and idling. I have taken it to a shop and they could not find anything wrong with it. I have also taken it to a dealership, it is on its third time in 6 months being there. They have gotten the car to shut off while driving it, but they do not know what is wrong with it, as there are no codes populating. I have put $2000 into this for issues that are not correcting the actual problem. This is a safety hazard, as I have almost been hit multiple times, because it is stalling out. I have contact Jeep corporate and they were in contact with me for a while, but now they will not answer my calls or emails. My dealership says they are at the point of making a case too, as no codes are being thrown and they do not know what is wrong with it. My children are scared to be in the car with me and this is my only vehicle. I am borrowing one now, but the person needs it back.

- Hanahan, SC, USA

Pulling out of a parking spot and the vehicle just went into neutral and died.

- White Oak, TX, USA

Body control module failed at 59, XXX miles. Vehicle could not read gears and wouldn't shift into gear. The second time the vehicle wouldn't shut off and continued to stay in run. Vehicle failed to read the right gear while driving. First warning light was service parking brake and service transmission. After that no warning lamps. After inspection the BCM failed and is a discontinued part for the vehicle. Was repaired at the dealer and 7 days later the vehicle failed with same issues and is currently undrivable. Purchased in Feb 16th 2023 and have had it on the road for 30 days total.

- Louisville , KY, USA

My Parking break became stuck ON and would not turn off. A warning light came on to service the parking brake. The car would not move. Upon inspection of the EPB module, it was wet, with corrosion, to the point where water can be heard in the module unit. That area of the rear of the car was also wet. My car will not drive and I will be taking it to a Jeep dealership shortly.

- Hopkinton, NH, USA

The vehicle keeps loosing power, everything has been tested battery wise it not the battery. It-??s acting like it-??s not getting fuel. This started 3/28/23, between 40 and 60 vehicle shakes and is hesitant to go. Vehicle will jerk badly and clunk. While the check engine light starts flashing. When codes are check they are for power loss & failure.

- Toledo, OH, USA