The contact owns a 2014 Jeep Cherokee. The contact stated while driving at approximately 50-?"60 MPH, the vehicle hesitated and stalled. While driving 75 MPH and decelerating to 55 MPH, there was a thumping sound detected, and the vehicle started shuddering. There were no warning lights illuminated. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified about the failure. The approximate failure mileage was 200,000. The VIN was not available.

- Cohoes, NY, USA

When gas pedal is pressed starting from a stop, the jeep doesn-??t move right away, then jerks forward. Also, when driving, it sounds like the automatic gear is not shifting up, sounds like the jeep is -??reving up-??. Another thing happening, is as I start moving, I hear a clunk sound, towards the rear of the jeep, like something might fall off

- Williston, ND, USA

I honestly have no idea what system failed but I was doing 80 on the interstate and my car shifted into nuetral. All of the lights came on parking brake, brake and then my car would not drive any longer, luckily I was able to coast onto the shoulder but I literally could have been killed. I had just passed road construction that went from 4 lanes to 2 barracaded lanes. i waited 30 minutes and my car restarted like nothing. So I thought maybe it was a glitch until I was driving again and it did it again. I had to keep putting my car in park and then shifting it back to drive. It has not been inspected yet as i'm trying to get it to the dealership without it cutting off.

- Hickory Hills, IL, USA

While driving, at any speed, for any length of time (sometimes minutes, sometimes hours) the car will act like it is shifting to neutral, no matter how fast I am traveling, it-??s happened at 10 mph and up. It-??s random, no rhyme or reason. It has been in 4 shops since November and does not code for errors. No one has found the issue. It is unsafe as it will redline the rpm, make the accelerator useless, and the only cure is to drop the car into neutral and abruptly stop. This can lead to a serious accident as there is not time to come to a safe stop or pull over safely on certain roads. It appears like this may be the same issue as a recall from 2016, maybe the fix didn-??t fix the hazard? Some lights flash on the dash. Immediately when it happens, the traction control light comes on, and occasionally the -??service transmission-?? warning will briefly appear. My transmission has been checked multiple times now and it appears to be in good condition. One jeep dealer thought it could -??maybe-?? be a transfer case issue as it wasn-??t going into gear. They did the W20 recall and it hasn-??t had that issue since. The red lining and apparent neutral shift is still happening. We had another shop give us a 2nd opinion on the transfer case, it was functional and nothing was wrong with it. Two shops concluded the transmission and transfer case were fine. We have had three diagnostics on the car, one came back with a faulty oil sensor, which turned out to be unplugged, however we replaced it anyway to be safe. And one came back with voltage errors since it sat in their parking lot for a month, they replaced a battery cable and nothing else came up. But they were willing to replace the transfer case in a maybe, which prompted our second opinion. This is frustrating and I am terrified to drive it. The last time I did I nearly got hit by a semi truck when it redlined the rpm and I had to abruptly stop where there was no safe place to pull over. This happened 4x in 20 miles

- Silver Springs, NV, USA

Upon trying to enter a slightly inclined parking space in a parking garage, as I was lightly pressing on the accelerator, the car suddenly accelerated (tires screeching) and hit the concrete half wall. No time to even brake properly as it happened so fast. I had noticed a lack in acceleration that morning driving to my destination. Thankfully no injuries.

- Cleveland, TN, USA

My vehicle drives about 30 miles before an alert will appear saying to service transmission. Along with the check engine light coming on. Vehicle will not accelerate and on hills will begin to roll backwards. When this happens the vehicle must be parked for at least 15 minutes and then on startup all codes will reset and return back to its normal operating. Took to dealership several times with error code P1DA9 and there was nothing that could be fixed.

- Denver, CO, USA

Gear shifting and transmission problems are on going and intermittent. computer system confused to witch location shifter is in. Sent to dealer for system up date witch only lasted one week before problems returned. error code p0810

- Antioch, IL, USA

Everytime i put m y car in reverese, back up, stop, and then put my car in Drive mode, the car will just stall out, The whole car turns off, Occasionaly, the car will not even shift and will be stuck in Reverse. When that happens, i am unable to turn the car and obisouly i am not able to restart the car. I then have to initatite the emergency brake, then wait sometimes up to an hour. Then try to shift the care to park to restart the car. Then once i restart the car it appears the car works just fine until next time i reverse.

- Los Alamos, NM, USA

The vehicle speed accelerates on its own when trying to come to a complete stop which almost caused me to rear end another car at a traffics light, the powertrain is completely off and creates an unsafe riding experience which impacts the steering and control of the vehicle, stalls randomly. There is rough shifting with the transmission, which jerks the car periodically. When driving at a speed above 60 entire vehicle shimmer and shakes uncontrollably, feels like the tires are getting ready to detach from the vehicle when driving at higher speeds and mostly when trying to come to a complete stop.

- Greensboro, NC, USA

One day while we were driving, shifting became very slow and harsh. A few miles later, vehical slowed down enormously out of nowhere, and service brakes and transmission lights came on. No 4wd, no traction control available etc. Gigantic safety hazard, especially. With no prior indications or warnings.

- Minocqua, WI, USA

Jeep put out a recall for the transmission and the recall was supposedly done the recall states that it would correct the issue of the car putting itself into neutral at any speed and making the driver return to park before he could re-enter a gear and redistribute power to the wheels. The recall should make the car go into a limp mode with limited power yet still producing power so it can exit from the roadway it's not doing that and this doesn't matter if it's 70 miles an hour when this happens it cuts the power to the wheels and your only option is to try to get out of traffic put the car in park and put it back in the gear. the recall by jeep was S 55 says it's been done but this car again is putting itself in the neutral it's been to three different Jeep dealers and finally I took it to an independent mechanic that finally figured out that this was probably the issue Jeep doesn't care I was almost hit by an 18-wheeler going through the mountains 2 weeks ago when the car took itself out of of gear and put itself into neutral as I was doing a pretty nasty switch from downhill to uphill in the Rocky Mountains with a semi coming down right behind me. I lost power on the uphill side on a three-lane highway on the innermost Lane with nowhere to go. I had no power I could not get back across traffic to get off the highway I ended up stopping traffic just put the car back in the park to restart hi feel like this is an incredible safety hazard and it clearly if they did the recall it has failed and it is doing exactly what the recall was to fix again thank you for your time and help

- Evergreen, CO, USA

I was driving on the highway approximately 60mph, suddenly the service 4wd light appears. I took it to a Jeep dealership service center and diagnose and needed a 2 speed transfer case unit. It was replaced costing a little under $3000. The problem was not fixed and garage said it was misdiagnosed and still doesn-??t know what-??s wrong. Now the vehicle stalls while I-??m driving and will not start immediately. I-??m afraid this is going to cause an accident! Also it will have a sudden acceleration or a delayed acceleration while driving or when moving from a complete stop. This is very scary!

- Scranton , PA, USA

The vehicle shaking stop it by itself and acceleration stars slow takes longer for second gear then pushes back and forth as it-??s getting fast or to a stop

- Kansas City , KS, USA

Car shifts before 3rd gear

- Buffalo , NY, USA

While driving the vehicle on September 22, 2021, the 4 wheel drive light flashed on then stopped, and then began to flash consistently. The vehicle began to shift out of gear on its own accord and lose speed without warning while driving on the interstate. The vehicle was taken directly to Landmark Jeep on September 22, 2021. The dealer diagnosed a Faulty PTU in the transfer case, due to a computer glitch. I was told that they could not fix the glitch without replacing the whole unit at a cost of $4,100. I was told that my jeep was not under your recall. Jeeps of the same year that have this fault are currently covered under recall NHTSA 20V343 and NHTSA 20E037. My VIN has the same exact safety issue and your recall should be expanded to include all affected vehicles. My vehicle is available for inspection.

- Atlanta, GA, USA

My daughter was driving and the parking brake automatically came on and locked up the wheels and caused her to run off the road and hit a mail box and slide into a ditch

- Galivants Ferry, SC, USA

Vehicle goes to natural or won't shift very dangerous happen on highway then computer says to service transmission. Have to come to complete stop set to park to reingage drive has happen more than 10 times not driving vehicle too dangerous have had towed 3 times

- Port Hueneme, CA, USA

Service shift it been come on my speed are jumping car speed by it self and the dealership fail to fix my problem now it unsave to drive like this whith my family

- Pittsburgh, PA, USA

On two different occasions I have been in the process of driving the car down a city street when it has for no known reason shut off and become immediately inoperable. The first incident of this was in June 2020. I had the car towed to a mechanic where they could find nothing wrong. They changed the oil and replaced the battery but got no indication from the diagnostic report that anything was wrong. They suggested I take the vehicle to a mechanic that specializes in electronic issues. They found an issue in the steering column that they said may have been the problem. I had it repaired and thought it was fixed. This past Saturday (1/16/21) I was in the process of driving the vehicle down a city street when again, with no warning, the engine shut off. I had the car towed to a mechanic again and again, they can find nothing diagnostically wrong with the vehicle. I have documentation for these issues but it is in the glove compartment of the vehicle and it is at the mechanics. I can provide if needed.

- Brentwood, TN, USA

While either slowing to a stop or accelerating from a stop, the vehicle "jerks", or "lunges". though I apply the pedals smoothly (gradually), the car moves as if I were pumping the brake at ~1 second intervals. Because the car is in drive and my foot is not on the brake, this causes drivers behind me to get awfully close (as my brake lights do not signal that I am stopping). This happens chronically (>1X /week).

- Honolulu, HI, USA