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Excessive Oil Consumption
2014 Jeep Cherokee
This problem may be covered under warranty. Ask your Jeep dealer.
CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
7.2
pretty bad- Typical Repair Cost:
- No data
- Average Mileage:
- 46,400 miles
- Total Complaints:
- 5 complaints
Most Common Solutions:
- not sure (4 reports)
- oil cooler replaced (1 reports)
engine problem
Helpful websites
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A D V E R T I S E M E N T S
With only 74,322 miles, I never thought I'd have oil issues till the 'oil pressure low message' came on. I was confused because the 'Change oil reminder' message was never on and I knew it wasn't due for another couple of hundred miles. This was on Saturday morning while starting it to run errands... instantly my speed dropped even though I had my foot on the gas. The nearest place to take it was Firestone but they were swamped and would not be able to look at it till today (Tuesday). They suggested checking the oil and adding 2 or 3 quarts until then and not driving anymore than necessary. Upon returning home and adding the oil, the problem went away.
Today I went back to Firestone and it was found to be a leak from the oil cooler. Because the mileage was below 100,000 miles (74,322) they quoted a price of $700.00 but suggested I take it to the dealership since they thought it would be covered under warranty... Wrong! Warranty is 5 yrs/100,000... and the 5 years ran out the end of July. Luckily I remembered purchasing extended warranty coverage, but even though I had my contract info as well as the booklet stating what was covered, they would not call the CostGuard company to see if the oil issue was covered. Their reason was they couldn't go by the inspection report I had from Firestone.
Miffed as I was at that point, I made the call and after the usual 'press 1, 2, 3, etc. depending on who you think you should talk to, and after having to speak to 3 different people, I was able to find out if was covered BUT this contract/warranty is for 72 months or 75,000 miles and I needed to get it done now before it runs out. Dealership has the Jeep and say they will try to have it done by the weekend... but my past experience tells me otherwise which is why I stopped going there. They say they need to have their mechanic check it and will call me with what they find.
Wish I had never thought I needed this Jeep when they came out!!!
- Cheryl C., Springfield, US