CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
10.0
really awful
Crashes / Fires:
7 / 5
Injuries / Deaths:
7 / 0
Average Mileage:
38,703 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On numerous occasions while driving, the Jeep has not shifted gears properly and engine shuts off. Engine will be in drive and upon trying to gas the engine, it fails to shift automatically and engine shuts off.
When first purchased vehicle problem were it acting like it wasn't getting up the speed now again im having the same problem as I did before with the stalling and acting like it don't want to run. The gear throtters and the vehicle runs very slow was in traffic and was so afraid someone w as going to run into me cause all a sudden the Jeep started stalling and not moving after a few minutes it then would put up speed this is very unsafe im afraid to drive my 2014 Jeep Cherokee because of the stalling and the transmission light keep coming on check transmission I have taken it to Jeep twice within a two week period and im having the same problem first they serviced the transmission said nothing was wrong with the transmission secondly a week or less later the light came back on again I took it back they said put a brand new battery in it the same problem I asked Jeep was there a recall on that particular vehicle if so it need to be addressed and fix before it causes a traffic accident. Im so afraid if there's a solution that could have been corrected if Jeep been having problems with any transmission issue with the 2014 Jeep Cherokee. Only had this vehicle 4 years and I keep it service.the vehicle had to be towed over a week ago because of the same issue because the transmission service light came back on the vehicle would not move was fearful.getting a warning put gear in park cut off vehicle and restart when did it continue to stalling and would not switch in drive motion.
My car sometimes stall when I stop then takes an extended time to restart. I know there was a recall in 2012 for the fuel pump sensor not sure if I have the same problem.
After having the recall for the transmission control module fixed my car started stalling out. It shifts into neutral while driving and you have to stop and shift to park then back to drive. It will not idle for long and will die if you don't constantly pump the gas pedal. It almost died on me while making a left turn into a parking lot in on coming traffic. And it didn't want to go up hill into my driveway, which is a tiny incline. I didn't have any issues with my car until after the recall.
The vehicle switches gears to neural and turns the vehicle off. While driving about to make a left hand turn the vehicle stalled turning the car completely off making me restart the vehicle in this fashion: (step on break, switch gear into park and restart) lots of issues with transmission skipping. This happened after I got it from a dealer only been the owner for about a year seems like vehicle keeps getting worse.
Oil was leaking, Jeep was taken to kleyn auto, kleyn auto told me the oil assembly had to be replaced, due to excessive oil leaking. A new oil filter housing was installed. The cost of the repair was $631.01
When the gas pedal is accelerated the engine pushes back. Seems like it's a transmission problem. Service shifter light is on. Loud engine when driving.
After filling the vehicle with gas it will hesitate and stall out while driving. It tells you to put the car in park and then you have to re crank it to shift back to drive. After the tank is about 3/4 full it stops stalling.
Engine oil cooler dripping oil onto exhaust creating (possible) fire hazard. The local dealer had this part in stock. I know other owners of 2014 Cherokee who have experienced this problem.
Every time gas is added to the tank the Jeep stalls out at stop lights. A message appears about putting it in park and then picking a gear. It is dangerous and should be recalled again. The happened on a busy road at a major intersection and at every stop sign and even while slowing to make a turn. Consumer stated manufacture has known about the sudden stall issue at least 2 years but did not notify the owner and recalled numerous times.
The contact owns a 2014 Jeep Cherokee limited. While driving 10-15 mph, vehicle started to shake and the vehicle shifted into neutral independently without warning and lost motive power. Additionally, while at a light the vehicle shuddered violently and stalled. The contact was able to restart the vehicle. The vehicle was taken to jake sweeney Chrysler Jeep Dodge Ram located at (85 w kemper rd, cincinnati, oh 45246, 513) 782-1000) but was not diagnosed nor repaired. The manufacturer was not contacted. The failure mileage was 81,000.
While driving, the vehicle shifts very rough. Whether on the interstate or just driving around town. It also idles very high, and uses a lot of excess gas. Also, when I turn the vehicle on there are times that nothing will appear on the lcd screen, so I am unable to control anything in the car as far as electronics, climate, radio, phone etc. Even turning the vehicle off and then back on does not work. Eventually it just turns back on, while driving. Every once in a while a message will come across the screen stating there is something wrong with the phone in the car and to contact the dealer.
Noticed oil dripping so took Jeep (2014 Jeep Cherokee) in to look to see if oil filter was put on correctly. Mechanic said oil everywhere, showed me pool of oil sitting under filter all over engine parts. He de-greased engine and found the oil filter housing was cracked and needed to be replaced. Had I not noticed, engine could have heated up and caused engine fire! one Jeep blogs, many eple indicate same issue with poor part. Should not have to worry about housing cracking even on 5 year old car that was $35K.
Vehicle occasionally bogs down and sometimes stalls at various speeds and conditions. Sometimes this will occur several times in a row and sometimes it will go days, even weeks without reoccurring. The Jeep dealer kept car for several days said several test drives found no problem and the diagnostics and onboard computer codes were normal. This is a potentially vary dangerous problem if trying to pull out into traffic on the interstate or trying to pass someone. The problem is reported all throughout the internet but nothing in recalls. All recalls on this VIN have been completed.
Car shuts off while driving, engine stalls, car downshifts when excellerating on highway. Dealer has replaced engine and transmission, car still shifts rough and has started stalling again
I was driving on the freeway going 70 mph my car started beeping and said service transmission. Restart in park with vehicle speed at zero. Once is gave me that message it was as if my car went into neutral and it wouldn't let me speed up or anything no matter how much I pushed on the gas. I was in the middle lane and my speed kept decreasing and I almost got hit 3 times trying to get over to restart my car. Once I finally got over I had to turn my car off and restart it. I have had this happen more than once and I'm terrified I'm going to be in a horrible accident.
A D V E R T I S E M E N T S
- Falls Church, VA, USA