CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
Jeep knows there's an ongoing problem with the PTU's failing in the Cherokee's, and for no apparent reason, other than shoddy manufacturing and/or lack of quality control. They have acknowledged it for a select range of VIN's, even though it affects ALL VIN's! If you go into ANY KL Cherokee group on Facebook and ask about PTU failure, you'll hear from HUNDREDS, if not THOUSANDS of owners who have all had their PTU fail at least once - costing them $2300+ to fix! When you contact Jeep - they tell you your VIN isn't covered and you'll have to pay out of pocket! What they NEED to do, before this becomes a class-action lawsuit, is get ahead of the problem and issue a RECALL for ALL KL PTU's and provide a free replacement to EVERY KL owner!
Service 4wd light came on around 50k miles. Jeep dealership charged me $500 first to change something to do with the transfer case. They work like a triage, start with the least expensive and then work up. Unfortunately this didn't work and I had my car back a week later. They said I needed a new PTU and that it would cost me $2k. This was not under warranty, and it came out of my pocket. Will never buy another Chrysler product again. Dealership didn't even want to give me a rental. I had my car for over a week. Avoid 2014 Jeep Cherokee - it's nothing but problems.
- Matthew B.,
Reading, PA, US
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A D V E R T I S E M E N T S
Jeep knows there's an ongoing problem with the PTU's failing in the Cherokee's, and for no apparent reason, other than shoddy manufacturing and/or lack of quality control. They have acknowledged it for a select range of VIN's, even though it affects ALL VIN's! If you go into ANY KL Cherokee group on Facebook and ask about PTU failure, you'll hear from HUNDREDS, if not THOUSANDS of owners who have all had their PTU fail at least once - costing them $2300+ to fix! When you contact Jeep - they tell you your VIN isn't covered and you'll have to pay out of pocket! What they NEED to do, before this becomes a class-action lawsuit, is get ahead of the problem and issue a RECALL for ALL KL PTU's and provide a free replacement to EVERY KL owner!
- Michael G., Indianapolis, IN, US