CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints
1.6
hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
104,585 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving on several occasions at various speeds, he observed a clicking noise coming from the front undercarriage of the vehicle. Additionally, the contact stated that he observed a warning chime and the service 4-WD warning light illuminated. The vehicle was taken to an independent dealer where it was diagnosed that the PTU needed to be replaced. The vehicle was not repaired. The vehicle was taken to the residence. The vehicle was then taken to a dealer where it was diagnosed that the PTU needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
The contact owns a 2014 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the 4-WD inoperable warning light was illuminated. The vehicle was taken to the dealer and diagnosed with a power transfer unit failure with metal shavings inside the differential fluid; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 114,303.
The contact owns a 2014 Jeep Cherokee. The contact stated while driving at an undisclosed speed, the transmission unintendedly downshifted into neutral(N). Additionally, the engine revved loudly but failed to move forward. The vehicle was taken to the dealer, where it was diagnosed that the transfer case might explode and need to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 39,452.
- Killeen, TX, USA
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- Augusta, IL, USA