At a highway cruising speed, when the gas pedal is released and the car is allowed to decelerate itself without pressing the brake, at certain downshifts the car will experience a jump in engine RPM of 1000 and the car will lurch forward and accelerate on its own. This is especially dangerous when going around curves or if there were ice on the road or the car were hydroplaning. Chrysler Jeep has not released a fix or a recall for this issue and it is being said that it is normal for the transmission to do this. I believe it is a dangerous condition with high potential for accidents unless fixed.

- West Columbia, SC, USA

Traveling on parkway at approx 65 mph with cruise control on. Vehicle suddenly lost power, service transmission message displayed, traction control warning light and check engine light both illuminated. Had to roll to side of road. Turned off engine and restarted. Traction control light and check engine light stayed illuminated, but transmission service message was no longer displaying. Was able to get vehicle to dealer. Awaiting word on cause.

- Forked River, NJ, USA

The transmission on this Jeep has numerous problems, but safety issue is that vehicle adds fuel when you are slowing down or stopping. Prior to shifting down from 8th to 7th on an interstate, and worse, when in city traffic shifting from 5th to 4th when the tachometer actually goes up 1000 RPM or more causing you to brake harder. This is particularly dangerous when on ice and hard packed snow. This is not deceleration due to compression, but an actual addition of fuel just as if you hit the accelerator. It has done this since new, but is getting worse and Chrysler has not addressed the issue to date. It has been in for repairs 2 times.

- Erie, PA, USA

Purchased a certified pre-owned Jeep Cherokee from local Chrysler dealership with 11,000 miles. On second day of driving, noticed that as the car shifts from second to third gear (usually around 17mph the entire car jolts / surges forward. At times when this happens, I have actually thought I have been bumped into by the car behind me, only to quickly determine it is the transmission. I have had the vehicle into service 3 times. First time, re-flashed transmission control module. Second time, transmission control module failed to accept programming and so was replaced. Third time, they re-flashed the control module again and said there was nothing more they could do to resolve the issue until Chrysler provides further direction. This is not only a nuisance, but a safety concern. It distracts the driver from focusing on the road and every time I accelerate from a stop I am reminded there is something not right with this vehicle - but with apparently nothing the dealership can do to fix it. I am requesting that Chrysler either provide a fix for the problem, or repurchase the car back from me.

- Brandon, FL, USA

When car is started you try and put the car into gear, when pressing the gear shift button there is a metal to metal grinding and clicking sound. When I called and told the service adviser so I could make an appointment for service he stated what was going on before I finished telling him. Also when going from a complete stop or stopping the car, the car will actually lunge forward. Shifts very hard when going from 1 gear to 2 and 3 gears.

- Yukon, OK, USA

The transmission continues to accelerate while the brakes are being applied. These problems are the worst between going from 3rd to 2nd and 2nd to 1st gears. The Jeep accelerates while slowing down when ample pressure is applied to the brakes. Had to swerve off the road onto the shoulder to avoid an accident due to the brakes not acting timely and the vehicle still accelerating due to the transmission. The brand new vehicle has been taken to Chrysler two times for this problem and they can't 'duplicate' the problem. Was informed 'the transmission is a learning transmission and will adjust to the driver and to wait until first oil change at 3000 miles to see if the problem persist". the problem is still very present and even worsening. Now, with only 1800 miles on vehicle the turn signals are not working properly. The right turn signal sticks, stays on or randomly turns on. While the left turn signal is not working at all. While driving my brand new vehicle (not even two months old) having to use hand signals to communicate when turning left. Furthermore constantly turn right blinker off. Less then two months old the vehicle will now go in for it's third repair. This vehicle is very unsafe!!

- Bakersfield, CA, USA

Later afternoon, I had trouble engaging the transmission into reverse. I was finally successful engaging the transmission and headed home (50 miles of backroad/highways). About 1/2 mile from home, the "malfunction indicator light" appeared on the dashboard, followed by the "transmission temperature warning light". in about 500 feet I arrived at an intersection and stopped. When I accelerated away from the intersection - the engine rev'd (RPM's jumped) but the car would barely move. I was able to drive it in this condition the remaining 4 blocks to home. I called a tow truck and they towed to the dealer. Note: The tow truck driver had difficulty engaging the transmission to move the vehicle off the street. The dealer had the vehicle for 8 days. They advised they found old codes, but could not replicate the problem. They installed a software upgrade on the transmission control module and returned the vehicle to me. The car now seems to shift "rough".

- State College, PA, USA

While slowing down preparing to stop, roughly around 25 mph, the transmission will down shift to the next lower gear, in doing so the system accelerates the vehicle. We've been told that this is normal operation by Chrysler. No, it's not! we also had the transmission cause the vehicle to go into limp home mode, almost totally shut down on us while driving. The vehicle had to be towed as it would not allow us to put the car in gear. Turns out there was a leak in the transmission line and the fluid was gathering in the front bumper. Wouldn't expect a leak with barely 10,000 miles on the car. These are serious safety issues with the vehicle. While preparing this compliant, we did receive confirmation from the dealership that chrsyler would be sending a replacement transmission for the vehicle. We think it is still important to document this issue as I do not believe we are an isolated case of this happening.

- Kirtland, OH, USA

I purchased a 2014 Jeep Cherokee, at approx.340 miles my transmission failed going through a very busy intersection. I had a loss of power, the dash started flashing service transmission, stability track warning came on and on shift panel the light next to drive was flashing, accelerator was mushy. Rolled to side of road where safe, put car in park, called for help. After in park for a few minutes tried to engage drive and it work, but car had too much power and was over revving. Dealership had it towed, and seemed to fix issue. Then again at 1341 miles I had same issue but was not able to drive it but this time I was almost hit by a large tractor who didn't realize I lost power, I have a small child that is not even two years old yet in the car!!!!!!!!. at this point dealership is working on it and replacing the transmission modular, but very wary of keeping this vehicle, have a few trips schedule very very soon and do not want to be out of cell phone range and have same issue, or worse yet have a tragic accident.

- San Tan Valley, AZ, USA

There are significant shifting problems with this model and transmission. Vehicle has been back to the dealership 4 times and issues are still unresolved. This seems to be a much larger product issue with this 9 speed transmission and Jeep / Chrysler is currently deflecting the issue as a computer problem.

- West Islip, NY, USA

The car is only 5 months old. Has a zf 9 speed automatic transmission and 3.2L 46 24V -vvt engine. I was driving on a tollway in moderate traffic at a speed of approximately 60-65 mph. Without slowing down or changing speed, the display on the dash listed "service transmission". all power to the engine was lost and car began to slow down. Would not respond to acceleration. Check engine light, stability control light, P! were all displayed. Had to find a way to the shoulder and stop car. Turned off car and restarted it. "check transmission " was displayed. Put it in drive and it felt like it was starting in 2nd or 3rd gear. Would not shift gears. Could get up to 35 mph with the tach at 2000 RPM. Would not shift at all. Got home and let car sit for a few hours. Started car after sitting for a few hours and the "service transmission" was gone. All other warning lights were gone except for service engine light. Drove to dealer next day and car appeared to shift ok. Dealer loaded PCM flash update. Reprogrammed tcm per tsb 21-018-14. Reprogrammed rf hub per 08-077-14. Car appears to be driving ok. Dealer said they couldn't find any problems with the transmission. They treated this very lightly. I feel this is a significant safety issue. Lost all acceleration and control at high speed. No notification of updates were sent previously.

- Chicago, IL, USA

From a stop the 2014 Jeep Cherokee 3.2vvt V6 4X4 often creates a wobble feel while shifting through lower gears. The Jeep's wobble isn't felt through the steering wheel but the passengers can feel the wobble and also the driver can feel in in the gas pedal upon acceleration. Upon deceleration the transmission makes a hard clunk feel when nearing a complete stop. The vehicle does not feel safe to drive as it feel the vehicle will leave you stranded. *latest updates were applied by the Dodge dealer with no change in drive ability.

- 29 Palms, CA, USA

After 1000 miles of driving this vehicle the transmission did not shift from park to park to reverse one two occasions. During this time after every time. I decelerated with out applying pressure to the gas pedal the vehicle would accelerate on its own when automatically shifting from 5 gear to 4 gear and increase 1000 rpms and about 3 mph before shifting to 4 gear and finally decelerating.

- Killeen, TX, USA

Car just stopped on highway. Since then 7 incidents, check transmission, engine light on, car going out of gear and not moving. Into service 3 times, now [xxx] has had it for 2 and 1/2 weeks and Chrysler will not let them put in new transmission, keep putting parts in and then another problem comes up. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Macedonia, OH, USA

We took delivery of our 2014 Jeep Cherokee limited on March 14,2014. After driving it for approx 1 month we noticed a very prominent wobble/shimmy in the front end on acceleration, this stops after it shifts into 3rd gear. We took it back to the dealer with this issue, they agreed there was a problem. First the dealership replaced the rear shaft and it got worse, next they replaced the cv shafts and isolator bushing. These repairs did not fix the problem. Then we were told to drive the vehicle and it would get better. We now have 6000 miles on it and it has only gotten worse. We are now told that vehicle operates as designed"? who designs a vehicle to wobble/shimmy on acceleration" this is unacceptable and we will never buy another Jeep. We have owned 4 Jeep in the past.

- Blossvale, NY, USA

When decelerating for a speed zone, the transmission downshifted from 5th to 4th, the rpms went up approximately 1000 and the car accelerated. The 'unintended' acceleration characteristic is also evident on downhill driving in the mountainous terrain. This occurs or a frequent basis and was evident prior to, and after, a transmission/tcm replacement. My wife no longer feels safe driving this vehicle and has gone back to using her Subaru for commuting. There are obvious issues with the engine/transmission control firmware/hardware which need to be addressed.

- Weaverville, CA, USA

While slowing down, with my foot on the brake, as the car approached 20 mph, the RPM suddenly increased and the car accelerated. My foot was not on the accelerator. I tested this multiple times and it occurred every time!! also, the car has shifted roughly since the day we took it home. It is getting worse. I had to approach traffic lights more carefully to assure I was far enough behind other drivers so if the car lurched (it does), I would not hit the car in front. I am not certain, but it felt like the car was also doing this at about 70 mph. I did not have a chance to test this much. I took the car to the dealership and they said the transmission must be replaced!!! the car is 7 mos old. They said the transmission is not immediately available, so they do not know when I will get my car back!! omgosh! I want a new car! when I get this back, I will likely trade it.

- Gibsonville, NC, USA

At freeway speed of 65, the vehicle suddenly had no power, went into neutral, and "service transmission" warning came on. Upon trying to accelerate to pull to the shoulder, the engine would simply rev rpms but provided no power, even after trying to shift between neutral and drive. After getting to the side of the road, the vehicle was shut off and turned back on, at which time the service transmission light was still on, but the vehicle worked again. The dealer replaced the entire transmission under warranty but provided no explanation of why it suddenly lost all power on the freeway and could have easily caused a wreck when trying to get over several lanes on a busy freeway.

- Anaheim, CA, USA

So far, I have experienced three issues with my brand new Jeep Cherokee 2014. 1. when accelerating from a stopped position, the vehicle vibrates/wobbles, while at low first gear speeds. 2. when breaking to stop, a brief surge of acceleration happens just before the stop completes. 3. when accelerating from any speed, the vehicle hesitates with a jerkiness before shifting into gear. I plan to bring the vehicle into the dealership, but, research to date indicates there are no resolutions for these issues. I have owned the Jeep Cherokee for less than three weeks.

- Cocoa Beach, FL, USA

I purchased a brand new Cherokee, followed the engine/drive train break in procedure as closely as I could, but started experiencing a side to side shimmy in the front end of my vehicle very shortly after purchase. The shimmy happens during acceleration from a stop and seems to disappear as soon as the vehicle shifts into 3rd gear. Typically I feel it in the gas pedal and the steering wheel, however it varies in intensity from stop to stop. Sometimes it is gone and sometimes it is enough to shake the whole vehicle. I have had the vehicle into the shop 3 times now and each time was told there is no fix for the problem and as far as I can tell was not even addressed.

- Denver, CO, USA