CarComplaints.com Notes: There's no way around it, the Cherokee's transmission is junk. There's no other explanation for why a vehicle, usually with under 40,000 miles, would have so many complaints

10.0

really awful
Crashes / Fires:
10 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
24,112 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2014 Jeep Cherokee brakes problems

brakes problem

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2014 Jeep Cherokee Owner Comments (Page 8 of 8)

« Read the previous 20 complaints

problem #18

Sep 012014

Cherokee

  • miles

A D V E R T I S E M E N T S

Just received my third safety recall today...P67. P14, brake booster and P36, sun visor wiring are yet to be fixed. P14 dates back to this fall 2014. I've been on a waiting list since that time. The dealership, patriot Chrysler Dodge in mountain lake park, md says they cannot get the parts to fix the recalls. Is this ridiculous? please advise.

- Oakland, MD, USA

problem #17

Aug 302014

Cherokee

  • 9,043 miles
Pulling into driveway..as I stepped on brakes car accelerated crashing into my sister car..pushing it into next yard.continue thru and taking down part of our tent dragging chaise lounge through bushes and crashing into neighbors shed which was on blocks.finally stopping.

- Wethersfield, CT, USA

problem #16

Sep 152014

Cherokee 4WD 6-cyl

  • 986 miles
Was stopped at a red light in an intersection when my instrument cluster/screen lit up with the following: Cel on ABS/brake lights on service parking brake on 4X4 system disabled odometer flashing upon all those messages/lights coming on we lost all power steering control to the vehicle. Speedometer was not functioning while attempting to move the vehicle out of the interaction into a nearby parking lot. Once safely parked in the parking lot we turned off the car and turned it back on again to the same messages/lights turning on. We regained power steering after we turned it off and back on but all other issues persisted. Called for a tow back to the dealership. Chrysler claimed it was a bad ABS module. I am filing a safety complaint for poor electrical design if an ABS module has the ability to bring down the entire computer system in the 2014 Cherokee this can pose a serious hazard to all vehicle operators.

- Springfield, OR, USA

problem #15

Sep 152014

Cherokee 4-cyl

  • 12,890 miles

A D V E R T I S E M E N T S

I was driving on a low traffic road going approximately 30 mph when the parking brake error warning light appeared on the dash hud and the gear selector D was flashing. Another warning appeared in the hud that stated "service transmission", as well as the check engine light and stability control warning light. As this began I was on a slight incline and began drifting backward, leading me to believe the engine had died but I could still hear it was on so I applied more pressure to the gas pedal but couldn't move forward. I turned the engine off and as I turned the car back on, another warning appeared stating that I should put it in park before attempting to shift (I was in park at the time) so I went ahead and shifted to drive but the entire car jerked and made a very loud thud that sounded as if I was shifting into another gear while flooring the gas pedal. When I finally was able to go forward, I could barely move even though I was applying full throttle and the rpms were redlined. I couldn't go any faster than 15 mph for the remainder of my trip (I only had a mile to go since I was almost home) and the rpms stayed redlined for about half that time but I was never able to accelerate over that 15 mph for the duration of the trip. When I got to my driveway, I put it in park again and opened the hood and the engine was idling much louder than usual.

- Adairsville, GA, USA

problem #14

Sep 052014

Cherokee

  • miles
The contact owns a 2014 Jeep Grand Cherokee. The contact received a notification for NHTSA campaign id number: 14V392000 (service brakes) and stated that the part needed was unavailable to perform the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Brooklyn , NY, USA

problem #13

Sep 052014

Cherokee

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received notification NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure.

- Boynton Beach , FL, USA

problem #12

May 012014

Cherokee 4WD 6-cyl

  • miles

A D V E R T I S E M E N T S

I received a recall notice for a brake booster in may of this year. I contact my dealer at champion Dodge, 9655 Firestone blvd, downey, ca 90241, (562) 231-3500 and was told that I should call back at the end of June because they did not have any brake booster in. It was stated that Jeep was slow in sending out the parts and so they didn't have a time frame as to when they would get the part. I was also told that no other dealer would have the part because it was the same situation for all dealers. At the end of June I contacted the company again and was told that I needed to have my car brought in first. This was not told to me originally and so more time was wasted as I needed to take the car in for them to determine that it was in fact the brake booster. I took my car in that week and was told that it was the brake booster and my name would be put on a list. In July I called and asked about the brake booster shipment and was told that they had a long list and didn't see my name on the list. So now I am still waiting. I received another recall notice now for the sun visor vanity lamp. Since having this car I have received 3 recalls which I have never had before with any other car I have ever owned. I will not be buying a Jeep again. Please assist me in either canceling out this lease or having these recalls fixed. I have also already experienced the brakes being put on by itself while driving my vehicle and it flashes "brake" on the dashboard. Thank you.

- Whittier, CA, USA

problem #11

Jul 302014

Cherokee 4WD 6-cyl

  • miles
There is a recall on this vehicle that shows on your website was dated 5/14/14. I was not notified by Chrysler until July 2014 of the recall. I took it into the dealer as it indicates there is a brake booster safety issue. The dealer ordered parts July 30, 2014 and as of today are saying they still cannot get parts from Chrysler and they don't have any eta on when they will have the parts. The dealer refuses to tell me if the vehicle is safe to drive while waiting on this fix. The recall number is P14/NHTSA 14V-154.

- Brimfield, IL, USA

problem #10

May 142014

Cherokee 4WD 8-cyl

  • 5,000 miles
We received a safety recall notice (P14/NHTSA 14V-154) from Chrysler several months ago and have been unable to schedule an appointment with our dealer for necessary repairs. The dealer informs us that spare parts arrive sporadically and in small quantities. I have spoken with Chrysler's recall assistance center about their tepid response to the safety issue and their need to dramatically increase allocations with approaching cold weather. Their representative would provide no assurances that production would be increased to meet demand. I am roughly #210 on the list for repairs at my dealership. Accordingly I am registering a complaint about Chrysler's poor response to this safety issue.

- Oakton, VA, USA

problem #9

May 122014

Cherokee 4WD 8-cyl

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received a recall notice for NHTSA campaign number: 14V154000 (service brakes, service brakes, hydraulic). The dealer was unable to repair the vehicle for four months because the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Updated 10/23/14 the consumer stated the repairs were completed on 9/15/14. Updated 4/13/2015

- Burgettstown, PA, USA

problem #8

Jul 122014

Cherokee 6-cyl

  • 19,351 miles

A D V E R T I S E M E N T S

Went in to stateline for a brake booster recall after receiving a letter stating the part was in. After sitting for an hour, I was then told I did not have a part there and I would have to wait for a letter. Another words the dealership gave my part away and a 2nd letter has never come in the mail. The brake booster has never been fixed.

- Waxhaw, NC, USA

problem #7

Aug 122014

Cherokee

  • 10,000 miles
Jeep has recall for a shield to be placed over brake booster. While inspecting dealer found that master brake cylinder has a leak. Informed by dealer within the next couple of days I would have lost all breaks while driving. Part is on back order which seems very strange. Have checked around the county and no one has this part and everyone shows an expected shipping from the manufacture not until September. This could be a huge safety problem for Jeep. I feel this should be looked into at the earliest possible time.

- St. Charles, IL, USA

problem #6

May 052014

Cherokee 6-cyl

  • 12,000 miles
Received notification of safety recall P14/NHTSA 14V-154 in may, 2014. Called the dealer. They put the vehicle on list and promised to call when they received parts. Multiple calls to dealer have yielded no results. I am told repeatedly that I am on list and they will call when the parts come in. Received 2nd recall notice for same recall: P14/NHTSA 14V-154 August 12, 2014. Again I called the dealer with no results. I am continually told I am on list and they will be in touch.

- Middlebury, CT, USA

problem #5

May 302014

Cherokee 4WD 6-cyl

  • miles
The contact owns a 2014 Jeep Cherokee. The contact received a recall notice for NHTSA campaign number: 14V154000 (service brakes, hydraulic); however, the part needed for the repair was unavailable. The manufacturer was not notified. The contact had not experienced a failure. Updated 09/05/14

- Troy, NY, USA

problem #4

Jun 042014

Cherokee

  • miles
This is the second recall that we have had on this vehicle in less than a year. Here is the new real information. Summary: Chrysler group llc (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside. We called the dealership, and they stated they will check the break booster, but if there is no corrosion, they will not replace it. Here is my question. What happens if there isn't any corrosion now when it's checked, but it becomes corroded 6-12 months later? I don't foresee the dealership telling us to come in every month to check it out. So we just have to plug along driving every day unsure if our brakes will work or not. This is ridiculous and majorly unsafe. I believe the dealership should replace the part even if there is no corrosion! period. This is the kind of stuff that leads to major lawsuits after accidents.

- Yelm, WA, USA

problem #3

Jan 072014

Cherokee

  • 300 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that while traveling at 40 mph, the vehicle failed to properly respond to deceleration attempts and the contact crashed into a tree while trying to avoid a crash. The vehicle was destroyed. There were no injuries. The manufacturer was notified about the failure. The failure mileage was 300.

- Belle Chasse, LA, USA

problem #2

Feb 222014

Cherokee 6-cyl

  • 3,600 miles
Was coming to a stop at an intersection. Had only driven 20-30 yards from where I was parked. Going very slowly but brake did not respond and I hit another car coming on the outside lane. No medical injuries but considerable damage to my car and more to the auto I hit. Had received a recall notice just a few days before. Have reported to Chrysler and was told I would receive a call in a few days which I have never received. I feel I am being stonewalled. Also am aware there have been other incidents like this which Chrysler must have known about.

- Paradise Valley, AZ, USA

problem #1

Mar 202014

Cherokee 4WD 6-cyl

  • Automatic transmission
  • 900 miles
The contact owns a 2014 Jeep Cherokee. The contact stated that the vehicle does not have an electronic brake control in order to tow 4500 pounds as stated in the owners manual. The vehicle was taken to the dealer who stated that an electronic brake control would need to be installed in order to repair vehicle. The vehicle was not repaired. The manufacturer was notified of the problem. The approximate failure mileage was 900. Updated 05/19/14 MA the consumer stated this was a repair issue. Normally, there is a plug available to install an after market brake controller. This vehicle is not equipped with that option. Updated 05/27/2014

- Dalton, PA, USA

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