The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility ), however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- New Bedford, MA, USA

The contact owns a 2014 Jeep Cherokee. The contact received a notification of NHTSA campaign numbers: 15V393000 (structure); 15V509000 (visibility); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. VIN tool confirms parts not available. Updated 1/19/16

- Havre De Grace, MD, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign number: 15V509000 (visibility) however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Winslow, ME, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V509000 (visibility) and 15V393000 (structure). The part was not available within a reasonable time frame to schedule the recall repair. The dealer did not give a specific date for when the part would become available. The manufacturer could not provide an estimated date for when the contact's vehicle would receive the recall repair. The contact was experiencing a failure with the rear liftgate button failing to open. The contact had to manually open the rear liftgate. The approximate failure mileage was 20,000. Parts distribution disconnect. VIN tool confirms parts not available.

- Crossville, TN, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility); however, the part was unavailable to perform the repair. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall remedy. The manufacturer was not notified. The contact had not experienced a failure. Parts distribution disconnect.

- Newcastle, TX, USA

I have received 3 recall alerts on different problems with the car. When I call the dealer they said they can not fix because Chrysler has not issued/delivered the parts. It has been over 3 2/12 months since the first recall alert and I have gotten two more additional notices since then. All are safety related issues. Unacceptable.

- Leesburg, VA, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that the rpms increased independently and the vehicle felt rough while driving in third gear. In addition, the vehicle suddenly increased speed and the brake pedal was depressed with excessive force in order to decrease the vehicles speed. The vehicle was taken to the dealer where it was diagnosed that the transmission module needed to be replaced. The vehicle was repaired but the failure persisted. The vehicle was included in NHTSA campaign number: 15V509000 (visibility) but the recall remedy was not yet available. The contact felt that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failures. The approximate failure mileage was 13,000. VIN tool confirms parts not available.

- Sonoma, CA, USA

The contact owns a 2014 Jeep Cherokee. The contact stated that the recall notice for NHTSA campaign number: 15V509000 (visibility) was received in September of 2015. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed to repair the vehicle were still not available and no estimated time for receiving the parts could be given. The contact had not experienced a failure.

- Huntington, NY, USA

5 recalls since I bought it brand new September 2014. When you step on the gas, car sometimes won't move then jerks into motion & other times it starts off in 3rd gear. Soon after purchase, noticed extreme condensation inside windows. Back right floor board was soaked with water? & condensation under the right front seat. Dealership can't figure it out. Most recently, radio display not working properly. Noticed getting shocked when opening the door. Rear hatch sometimes won't open the the power lift button is pushed

- Sutherlin, OR, USA

The contact owns a 2014 Jeep Cherokee. While in park, the liftgate was activated but failed to function. The contact also stated that the liftgate independently closed while the contact was behind the vehicle. The contact sustained lower back injuries that did not require medical attention. In addition, the contact stated that while driving at 35 mph, the accelerator pedal was depressed and the vehicle jerked before moving forward. The failure recurred on numerous occasions. The vehicle was taken to a dealer who was unable to diagnose or repair the vehicle. The VIN was included in NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility) however, the parts needed to repair the vehicle were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was 3,000.

- Wood Ridge, IL, USA

The contact owns a 2014 Jeep Cherokee. The contact received a notification of NHTSA campaign number: 15V393000 (structure) and NHTSA campaign number: 15V509000 (visibility); however, the parts for the recall repairs were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. The VIN was not available.

- Hershey, PA, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Updated 1/15/16

- New Bedford, MA, USA

The contact owns a 2014 Jeep Cherokee. The contact received notification of NHTSA campaign numbers: 15V393000 (structure) and 15V509000 (visibility); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Highland Park , MI, USA

The contact owns a 2014 Jeep Cherokee. While driving 25 mph in the rain, the passenger side windshield wiper rolled rain or snow onto the driver side windshield wiper, which obscured the driver's vision. The failure recurred numerous times. The vehicle was taken to a dealer who stated that the vehicle was functioning as designed. The manufacturer was notified of the failure. The failure mileage was 6,000. The VIN was not available. Updated 8/28/15 updated 12/4/2015

- Appleton, WI, USA

Traveling home on highway, snow fell hit the windshield causing it to crack - no point of impact whatsoever, just a crack that runs nearly across the entire bottom of the windshield (snow came off of passing semi-truck). Contacted Jeep to find out that the particular one I need is on national backorder with no eta and would not offer any additional information to me. Complained numerous times and told by several people that I would get return phone call by said date/time with no follow up. Still have broken glass on a car that is less than 1 year old and still no eta of when it will be replaced. Both dealership and Jeep customer care have not been helpful at all in getting this resolved. Still feel as though this is a warranty/recall issue with the glass since there is no point of impact and because it is on national backorder with no eta (which no one is willing to explain why).

- Springfield, MO, USA

On 1/30/15 while clearing snow off my 2014 Cherokee, the wiper snapped back and left a major crack in my windshield that goes from edge to edge, and almost all the way up as well. The impact was not that forceful at all. I have now been waiting 26 days for a replacement as of today. On Saturday 2/21/15 I spoke with somebody at a Chrysler factory in detroit and they say they have over 900 of these particular windshields on backorder and may not be available till April. Sounds to me like if they have that many backed up, there must be a fault or defect in the design or manufacture of this particular windshield. It has a built in wiper de-icer. Only that one is not available, the windshield without that option is available. But since this an option I paid extra for, I want it back. Again, is there any word on this being an ongoing issue" are these windshields defective, and is this recall material"

- Winthrop, MA, USA

My 2014 Jeep Cherokee does not automatically increase the air temperature when the front windshield defroster has been engaged. Instead, the climate control continues to direct air to the windshield that is at the same temperature setting that the driver has set for cabin temperature. Result, no defogging or defrosting action. This is potentially very dangerous while driving in weather conditions that case a sudden or unexpected fogging of the windshield, blocking or obscuring the driver?S vision. My Chrysler dealer stated this was normal and that the driver has to manually increase the air temperature control to high. This was not printed in the owners manual. Such action adds to the distraction of the driver having to manipulate the temperature controls in addition to the loss of visibility due to the fogging condition. As you might expect, the driver has to return the cabin temperature controls back down to a normal when turning off the front windshield defroster. This should be an easy fix in the vehicle's climate control software.

- Porterfield, WI, USA

Purchased a 2014 Cherokee trailhawk with 0 miles on Oct 25. At 200 miles, and 48 hours later I took it onto the beach. As soon as it got into the sand, it dropped to 2nd gear and rpms shot up to just over 3000. Car would not shift out of second. Temp went up to 230. Later on all computers in car started to flash like white noise. Brought it back to the dealer and was given a variety of excuses. Bad ABS sensor, loose fuse etc. Went to pick the car up from the dealer after hours when they were closed. As soon as I turned it on, flashing white noise on all the screens.I also took it on the beach a day or two later, and again car wouldn't shift out of second gear on the beach. The car now began to shift very erratically. It would up shift very fast accelerate when my foot was not on the gas. When coming to a stop it would down shift so hard. When I brought the car back to the dealer, (now with 700 miles on it) they told me they were replacing the entire transmission. They have had the car for 3 weeks total. Finally picked up the car last week.when I got into the car the odometer ready 6000 miles! I dropped it off with 700.I told him for the 3rd time that I did not want it. I have also been dealing with a Jeep resolution team from Chrysler.its been a week, the car is shifting more erratic than it has since the new transmission. The sunroof leaks water, the windshield is constantly fogged and looks like there is a clear coat that may have gotten on the car that makes it impossible to see when driving. Also, when I turn the floor heat on, the front defroster comes on.Chrysler contacted me on Friday, and my Jeep has officially been deemed a lemon, and I am entitled to a replacement. I don't want a replacement. I want a full refund and to head over to the Toyota dealer.

- East Hampton, NY, USA

Ice build up on windshield caused wipers to become stuck on windshield causing wipers to be inoperable. Had no vision through the windshield and was forced to pull off the road every few miles to scrape the windshield in order to continue to drive. Wipers would not loosen at all during this incident and numerous incidents which followed during the winter. This is a serious safety issue.

- Glenville, NY, USA

While parking in indoor garage the rear window exploded outward leaving a large area of glass shards. The force of the explosion was so great that it dislodged the wiper blade motor from its bracket. Luckily, no one was standing there. However, if someone was there they would have suffered multiple severe lacerations!

- Mont Vernon, NH, USA