This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Safety belt retractors do not function consistently, belts hang in door opening and become caught in the latch/strike assembly when the doors are closed. This causes damage to the belt, requiring replacement. I have owned several Chrysler products (Dodge dart, Plymouth reliant, 2 Cherokee and other) and all have exhibited this problem.
The seat belts did not fail, but the belt would catch on the door latch and was rubbing holes into the belt. Jeep was contacted about this problem on 2/14/01, they called and said that it was a "design flaw" but until more complaints were received, they would do nothing about it. Demontrond was also advised about the problem, but I was told that for them to look at it, it would cost me for them to look at it. The Jeep has been "traded.
- Spring, TX, USA
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- Bethesda, MD, USA