This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
On my wife's 2000 right hand drive Jeep Cherokee after 120,000 miles the check engine light came on, the obd II code read a transmission problem after trying to fix the problem I took it into the dealer where the car was purchased. They informed me that it would need a new transmission, they do not work on the AW4 transmissions, their fix is to replace it. I had a friend install the new tranny only to have the same problem 3,000 miles later, so back to the dealer we went. I was charged $550 to install the next one because they did not install the first. After 300 miles the light came back on and the transmission would not down shift which put her in danger not being able to accelerate after delivering mail. So a new transmission was put in again this time for no cost except gas to get it to the dealer and my wife having to use her leave to have this done. Now after 100 miles the light came on the dealer said that the chances are slim that the tranny was bad and it must be in the tcm or the wiring harness. Why does Chrysler install a transmission in a vehicle and not train their mechanics to work on them.
While the vehicle was parked with the engine off, the vehicle rolled and hit another vehicle. The manufacturer sent a representative to assess the problem.
2000 RHD Jeep Cherokee, for postal delivery. Transmission leak/mechanical noise and needed replaced at 59,000 miles. After 200 miles second transmission leaking and may need replaced due to slippage.
Severe brake problems with 2000 Jeep Cherokee. There was an ongoing braking problem and difficulty diagnosing the problem. The problem was thought to be the rotors which were cut and replaced (the front pads). The problem still continued. Then the front rotors were diagnosed as being warped and the brakes were 50% worn. There was a tapping noise in the shifting area as well as a rubbing noise in the steering column that comes and goes. (unable to diagnose) the vehicle had been diagnose as the rear brake drums being out of round. The water pump leaked and was replaced along with the thermostat. The comsumer requested a refund
2000 Jeep Cherokee was idling with the engine running in park, no emergency brake on. Exited the vehicle and got a few items from the rear seating, then entered the rear hatch area to get a few more items out. Walking away from the vehicle about 20 yards when I turned around the vehicle was gone. It ended up across the street in an embankment. When I opened the drivers door, the vehicle was not in drive. No one was in the vehicle at the time, minor damage to the front of the Jeep.
- Kennett Square, PA, USA
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While insured was traveling North on central started to see smoke and pulled over, vehicle caught on fire, insured stated that fire originated within the engine compartment from the ignition of transmission fluid which expelled from the transmission cooler hose onto hot surfaces of the exhaust system. Claim number 13-7494-462.
While insured was traveling North on central started to see smoke and pulled over, vehicle caught on fire, insured stated that fire originated within the engine compartment from the ignition of transmission fluid which expelled from the transmission cooler hose onto hot surfaces of the exhaust system. Claim number 13-7494-462.
Engine blewout while driving at highway speed of 65-70 mph. Dealer notified. *akvehicle jerks while in motion at hywy speeds. The compressor clutch was defective and was replaced. The brakes pulsate when applied. The front rotors was turned. Brakes shudder when braking from highway speeds. The rotors were found to be warped. The engine overheats. The cooling system was found to be under high pressure. The cylinder heads were removed because they were warped. The engine was replaced due to warpage. A bump is felt when coming to a stop. The rear driveshaft was replaced with revised parts per technical service bulletin. The rear end noise is still apparent. A new shaft and yoke were installed. The transmission shofts hard on acceleration in low gears. The transmission control module was reprogrammed. Acceleration is still jerky while in motion and the turn signals and headlights go on and off at random. Consumer asks for reimbursment of monies paid and to have vehicle traded for one that can be trusted.
When car is in drive and coming to a stop consumer hears a rattle. When in park, can't hear anything. The noise was coming from muffler area and the dealer changed the muffler as a possible cause, but the problem still not solved. *
When consumer will turn vehicle on there was hesitation. Also, vehicle was hard to put in gear. She contacted Jeep, and vehicle needed transmission. Dealership will replaced transmission on the warranty.
A D V E R T I S E M E N T S
- King George, VA, USA