10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
11,455 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2000 Jeep Cherokee miscellaneous problems

miscellaneous problem

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2000 Jeep Cherokee Owner Comments

problem #11

Jun 192015

Cherokee

  • miles

A D V E R T I S E M E N T S

I bought this truck used from a private owner in March of 15, check engine light was on was told it was on because they changed the gas cap on it in June of 15 I was at a store parked went into the store came back out truck wouldn't start no lights nothing jumping didn't do anything had to tow it home, then tow it to the repair shop where they said it was the starter and we placed that ( $394.93) truck ran fine for about 2 weeks same thing, going to tow it the repair shop again next week

- Gulfport, FL, USA

problem #10

Mar 062013

Cherokee

  • 126,000 miles
As with many other xj owners, my cylinder head is cracked due to the defective 0331 head. I bought the Jeep about 3 years ago, and about a year ago coolant started leaking into the oil. I talked with several mechanic friends and the head fleet mechanic at work told me the cracked head is extremely common. I was stranded on the side of the road, had to have the vehicle towed, and it sits as a giant paperweight in my garage as I cannot afford a new engine. I bought the vehicle with 122000 miles and have never taken it off road, modified it, or traveled more than 60 miles in a day. It has never overheated until the head cracked. Now I am looking at an enormous bill that my family cannot afford. I fail to see how so many vehicles can be affected and there is still no recall.

- Portage, MI, USA

problem #9

May 202005

Cherokee 4WD 6-cyl

  • Automatic transmission
  • miles
Bad leak coming through passenger side through heating duct, 3 inches of standing water common on rainy days in passenger side.

- Kent, WA, USA

problem #8

Oct 142001

Cherokee

  • miles

A D V E R T I S E M E N T S

Temperature into red on several occasions and lowers when heat turned on. Oil pressure to zero at start up and while driving at range of speeds.engine check light on. Been for repairs 5 times. Have been told rack and pinion leaking, needs new short block, gauge panel faulty, catalytic converter, and again new short block needed. Problem persists.

- Neptune City, NJ, USA

problem #7

Oct 032001

Cherokee

  • miles
'check gauges' light comes on multiple times, temperature gauge to redline for a few minutes, then back to normal. Brought in to be checked/fixed 5 times, 'no leak', 'no problem detected', 'radiator hose loose', 'added coolant' until this last time: 'cracked head'; also oil gauge recently shows no pressure with great frequency, as with temperature gauge. I had been adding coolant every few weeks. I believe this problem could seize the engine while vehicle is in motion.

- Maspeth, NY, USA

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problem #6

May 262001

Cherokee 4WD

  • miles
Jeep acelerated on its own causing me to have to stand on the brakes(thinking I had ABS) brakes did not work correctly, causing me to hit the back of a 4X4 truck at the speed of about 15 mph all bumper parts had to be replaced as did many other parts air bags did not go off. Today I took the Jeep back to dealer for the 4th time to try to get thing taken care of.on the 1st trip I was told that my ABS breaks were working fine and that the mechanic felt them kick in. Took it back a week later because break peddle dropped to the floor, again I was told that all breaks were fine and that the ABS were working. On 5/29/01 my husband took Jeep in and test drove it w/ service manager and they decided the ABS was not working at all. And then we were told that we did not have ABS ( salesmen told us the Jeep had ABS). The front end now shakes at about 45-55 when going around curves and sometimes when making turns at lower speed. When jchrysler was contacted they tried to blame everything on me. It was my fault that I didn't check to see if the Jeep had ABS( who would have thought that it wouldn't have them and we did ask to make sure and we were told yes it had them) and it was also my fault that an inspector did not come out to inspect the Jeep after the crash because I did not request one to although no one told me that one could come out I am supose to be able to find this information out on my own. As of today the Jeep is in for service again 3rd time for brake service 2nd time for front end vibrations and 2nd time to have them fix all the things they didn't do right the 1st time.

- Howell, MI, USA

problem #5

Feb 212001

Cherokee 4WD

  • Automatic transmission
  • miles

A D V E R T I S E M E N T S

Engine check light comes on intermittently, if hitting a bump engine check light comes on. Dealer says that gas cap keeps going to gas tank. They have tried to fix this problem approximately 3 times.

- Glen Burnie, MD, USA

problem #4

Aug 292000

Cherokee 4WD

  • miles
Rotors has been replaced 3 times wheels have been replaced 3 times and tires are going to be replace finally (tiresize: P22575R15)( dot number: Tire size: P22575R15 )

- Philippi, WV, USA

problem #3

Aug 152000

(reported on)

Cherokee

  • miles
No summary listed for above vehicle.

- Gun Barrel City, TX, USA

problem #2

May 222000

Cherokee

  • miles
While traveling at 40-45 mph vehicle commenced to vibrate/shook, followed by engine check light coming on, and then vehicle lost power. Dealer notified, and had vehicle towed into shop. Informed consumer that the electronic control module had failed and needs replacement. Provide further details.

- Stafford, VA, USA

problem #1

Jan 202000

Cherokee 4WD

  • miles
Defect occurs mostly between 50-55mph but can be felt at other speeds. No safet defect mentioned in summary.

- Stevensville, MD, USA

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