This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My daughter had just left the driveway and was driving approximately 20-25 miles an hour when her accelerator dropped to the floor. She made it to a parking lot where there are now black rubber circles all over from her trying to stop by braking. She finally got it stopped and we had it towed to a garage. They informed me that it was the throttle body and that Jeep had them on backorder for at least 2 weeks. My boyfriend who owns a garage out of state confirmed this. I couldn't wait 2 weeks for what was probably another bad part, since Jeep said that they haven't ever redesigned this part. Instead, I paid $506.79 for an aftermarket throttle body. How is it possible that a part is on backorder for 2 weeks, yet no one is saying that there is a problem with it? my daughter is 18 and not an experienced driver. The vehicle was completely out of her control. She was terrified by this. We live in a high traffic area so it's amazing that she didn't hit someone. I have kept this original throttle body. Upon looking at it, I realized that your life is at the mercy of a spring. A spring that over time becomes worn out and fails. I'm no engineer, but there has to be a better way to make these.
Consumer's foot was on brake and upon taking foot off the brake, vehicle lunged forward. Vehicle can easily hit someone or someone's vehicle. The second time the vehicle lunged forward, there was a crash, one person was injured and there was damage to the vehicle.
Braking at highway speed causes violent shimmy and causes the vehicle to lurch to the left or right. Dealer told me it was the brake rotors warped. They are not covered past 12mo/12kmile warranty. This is a serious safety concern and should be recalled and covered under warranty.
Jeep acelerated on its own causing me to have to stand on the brakes(thinking I had ABS) brakes did not work correctly, causing me to hit the back of a 4X4 truck at the speed of about 15 mph all bumper parts had to be replaced as did many other parts air bags did not go off. Today I took the Jeep back to dealer for the 4th time to try to get thing taken care of.on the 1st trip I was told that my ABS breaks were working fine and that the mechanic felt them kick in. Took it back a week later because break peddle dropped to the floor, again I was told that all breaks were fine and that the ABS were working. On 5/29/01 my husband took Jeep in and test drove it w/ service manager and they decided the ABS was not working at all. And then we were told that we did not have ABS ( salesmen told us the Jeep had ABS). The front end now shakes at about 45-55 when going around curves and sometimes when making turns at lower speed. When jchrysler was contacted they tried to blame everything on me. It was my fault that I didn't check to see if the Jeep had ABS( who would have thought that it wouldn't have them and we did ask to make sure and we were told yes it had them) and it was also my fault that an inspector did not come out to inspect the Jeep after the crash because I did not request one to although no one told me that one could come out I am supose to be able to find this information out on my own. As of today the Jeep is in for service again 3rd time for brake service 2nd time for front end vibrations and 2nd time to have them fix all the things they didn't do right the 1st time.
While braking in stop and go traffic, veh suddenly accelerated, placed brake pedal to floor which cancelled forward motion, causing rear tires to smoke/sqeal and veh to move sideways, eng continuied to rev. Placed transmission into neutral which cancelled the eng accelerations.
A D V E R T I S E M E N T S
- Indianapolis, IN, USA