This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In Oct 2000 lis. A Jeep from damiolier chysler. In 2002 the Jeep was all over the road took to thier shop they cut the rotters the Jeep only had 6,000 miles in the year 2003 hda to return not even a year had gone by and they re-cut the rotors with only 12,000 mile on the Jeep[. this is the year 2005 the Jeep has only 24,000 miles and since Dec. 2004 it started again. The place where I got the car is no longer in NJ now it will cost me $500 to fix something which should have been fix right the first time.
2000 Jeep Cherokee engine stopped without warning.** answer required***. there was a hole in the piston. After the dealer inspected the vehicle, they stated there was not enough coolant in the system which caused the front frost plug heater to come out and that the no 1 and 2 piston melted down. The consumer had to replace the engine with only 42,000 miles on the vehicle. The rotors were replaced twice. The rubber around all four doors shrunk to the point that wind and water would come through. Periodically, when the vehicle was locked the headlights and taillights would come on and go off for a few minutes. The chrome on the wheels was corroded and coming off. The front passenger electric lock was making a strange noise when the doors were lock or unlocked.
My 2000 Jeep Cherokee was purchased new in 2000. Since then, my front brakes and rotors have had to be replaced every 7000 miles. The dealer replaced them at 7000 miles and after that refused. Said it was normal wear and tear after 10,000 miles and not under warranty. Said it was because I drive my vehicle for work (post office) and stop a lot. There are 35 pages of complaints on the internet stating exactly the same problem at every 7000 miles and 54 complaints on your site with the same problem. When the rotors warp, the car is very difficult to stop safely at 40 to 55 mph. Apparently, Chrysler has had this complaint since 1998 thru 2003. Why hasn't there been a recall" a safety violation"
Vehicle had mutiple problems with the brakes. This has caused the brakes to be replaced three times within the year, as well as having the calpers and rotors replaced.
Brakes malfunctioned both right and left rotors were scored and ruined on the inside only. The brakes failed at 33,809 miles. Looking through the wheel from the outside, the outside of the rotors looked good with no unusual wear. The vehicle also had air conditioning problems and needed to have the muffler replaced.
- Flatwoods, KY, USA
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At speeds of 50 to 60 miles an hour while braking or if a bump is hit in the road, front tire vibration occurs and will only stop when speed is lowered to below 40 mph. After typing in "Jeep Cherokee front end vibration" on internet search did I find that this problem is present in all Cherokee. It seems that the problem stems from the brake calipers warping the rotors every 8-10 thousand miles. This is ridiculous and is a safety issue. This vibration moves the steering side to side violently.
When driving at an undetermined speed, the front end vibrated. The consumer took the vehicle to the dealership for inspection and the mechanic determined that the front rotors failed. The consumer stated that front rotors were replaced three times, every 15,000 miles. The consumer found three other vehicles of the same make/model experienced that same problem.
When pressing on the brake pedal at any speed vehicle vibrated from the front end. Consumer took the vehicle to the dealership for inspection, and mechanic I determined both front rotors failed. The consumer stated that front rotors were replaced over nine times, starting at 5,000 miles of owning the vehicle, and currently the vehicle was at 36,202 miles. Consumer informed Chrysler on two occasions about this issue.
While applying the brakes vehicle shook and vibrated. Consumer was able to maintain control of the vehicle, and drove it to the dealer for inspection. Mechanic determined that brake pads and both front brake rotors needed to be replaced.
While applying the brakes pedal pulsated, and steering wheel shook. Driver was able to drive the vehicle to the dealer for inspection, and mechanic replaced the brake pads and both frontal rotors.
Consumer complained about a brake problem. This problem included premature warping of brake rotors and calipers. Rotors were replaced on three separate occasions.
When driving and braking under any conditions brake pedal pulsates which results in extended stopping distance. Factory defective pads, calipers, and rotors caused excessive vibration, shudder and pulsation while braking. Chrysler issued a tsb with a replacement kit no better than the oem. Consumer was forced to order aftermarket brakes and pads to correct the problem. Consumer filed suit against Chrysler.
I had to replace my front rotors at 35,000 - Chrysler said it's normal wear and tear and wouldn't fix them. There was a problem with a seal on the gas tank. I brought it in for service at least 4 or 5 times before it was fixed. A $2 wire broke inside the front door for the front speaker at 43,000 miles and they charged me $200 to fix it. The salesman sold me a convenience package that was purported as an extended warranty, but was actually a towing and rental car package.
There is a problem with the brakes. Vehicle shakes when depressing the brake pedal. Rotors have been replaced by the dealer, but the problem still occurs.
When the brakes were applied, there was a pulsation in the steering wheel, which was caused by warped rotors. The consumer felt that a new design was needed. The front brakes had been repaired twice.. the fuel pump module was replaced.
When the brakes were applied, there was pulsation and the vehicle pulled to the right. The vehicle was taken to the dealer on 6 occasions for the rotors.
These vehicles definitely have a problem with front end vibration and rotors. 5401 miles I need new rotors, at 23,000 miles new brakes and resurfacing rotors and replacing bearings. Dealer now says it is normal wear. I don't drive the vehicle that far maybe 20 miles a day if I'm lucky. Now this is going to be an ongoing problem with this vehicle and would like to have something done about it. Vehicle also making noises dealer cannot hear or duplicate. **dimsii IVOQ entry posted after 12/12/02 cut over to artemis**768034
A D V E R T I S E M E N T S
- North Bergen, NJ, USA